101 Limo

I have been using 101 since I moved here in 2009 both work work and family and have always had a great service. I have recommended them to my new work and to many friends.

I got a coupon but was charged MUCH more! I gave a tip both ways but would not have done that if I had known I would be gouged like that. Also, having to give CC info ahead doesn’t allow you to know how much they are going to charge. I got hassled by asking for a 15-​minute pre-​call to ensure I would be ready and the did not call me. I’ll go with someone else next time.

I’ve used 101 Limo since about June 2008. Family owned business, very professional and just absolutely immaculate. Drivers are polite, cars are in good shape and they’ve never been late without letting me know in advance (and even then by no more than 2 or 3 minutes). Almost without exception they’re in place 10 minutes or more ahead of the arranged time. On incoming flights, I’ll have a text message from the driver waiting as soon as I turn my phone back on.
Also, they are very responsive… always a quick response to any inquiry from me — whether phone, text or email.
Initially I used them for business travel, but over the last few years I’ve also sent personal/​family travel business their way. Their rates are reasonable and well worth the money.
I’ve probably done well over 200 round trips to SFO and SJC with them over the years, and I expect many more to come.

Worst service. Unreliable car service and poor customer service. I would give 0 stars if I could.
Car was 50 minutes late for a pick up to the airport. I ended up barely making my flight.
I am more upset about the way they dealt with the issue. I was told the car was just a few min late due to an emergency, which is completely understandable. What started as 10 min, quickly turned into 50. I had to keep calling to receive an update. I requested a call back from a supervisor, but never received a call back.

I have used 101 for years. They are wonderful. All phone calls are answered, the name and phone number of the driver is texted to you the night before. Everyone is friendly and courteous. Prices are above a cab but you get so very much more and a spotless vehicle. Couldn’t recommend more highly.

I can always count on 101 Limo to pick me up on time. I also get to deal with the most courteous staff every single time. What more can I ask for?

Since there has only been 1 review this year, I figured I would update about this company. Om provides rides 24/​7, rain or shine, at very unbeatable rates. He gives his clients his personal attention from dispatching to driving to billing. All his customers are long-​term. Unfortunately, in the past, he has had bad luck with finding drivers who are as passionate about providing rides as he is which is the reason for all these bad reviews. He always answers calls, emails and even texts. I have yet to find a limo service that provides rides at the rates that he does and at the times he does.

I am writing to send high accolades to Limo 101. On January 24^th, my cat had to be rushed to the emergency room, and the dispatcher sent the cab, which arrived in 1 minute!
The cab driver, unfortunately I did not get his name, stayed with me at the emergency room until my parents arrived. He also ran an errand for me to pick up cigarettes and a lighter.
In times of distress, not only the cab company, but especially the driver, showed me the kindness and care that I needed in a time of distress.

Pros:
— Answered their phone every time I called (not true of the other two companies I called).
— Setting up the pickup was very easy.
— Driver arrived 10 minutes early.
— Driver was friendly and knowledgeable of the two areas we traveled in.
— Price was the same as what I was quoted from other companies.
Cons:
— The town car was a bit grungy on the outside and very disorganized on the inside. The driver has a a lot of miscellaneous stuff in the front seat (where I rode).
— The driver was dressed fairly casually. He had a jacket (which was laid partly onto my seat) but didn’t wear it.
— The driver was clearly exhausted. At times it seemed like he was fighting to stay awake. His driving was a bit abrupt and his speeds on the highway ranged from 60 MPH to more than 80MPH.

A reliable way to go from home to SFO and back. Both times the cab was on time with courteous drivers who willingly helped with our overseas heavy luggage.

Home to airport (picked up by Om) was perfect — on time, smooth, nice car. What I expected from a good limo service.
Airport to home was a different story:
— 28 mn (yes, 28 minutes!) between the time I called 101 Limo (after getting luggage) and actual pick up. Called a couple of times and the car was always «2mn away». A far cry from the advertised 5−10mn.
— they forgot the baby car seat
— the car was an older one
— driver took 3 phone calls without bothering using a hands-​free gear…
And in the end I was charged the full $ 89.
I saw the line for cabs empty twice while I was waiting. What’s the point of a limo if is not faster, more reliable, cleaner and more convenient? Disappointed and will look for another service for our next trip.

I see the low star reviews and am sure they have the wrong limo company.
The very definition of 5 STARS. I fly almost every week. I have used these guys over 300 times. 4 am, 12 pm, 12 am. Never been late. NEVER! Wish I could say that about my flights.
CLEAN cars, polite drivers. All drivers are great and know when to leave you alone. None of the chatter or phone calls you sometimes get with cabs.
The owner OM is awesome! Tell him Greer sent you!

Although it was a bit pricier than I would’ve hoped, it could not have been easier to get a ride home from SFO. I called them the night before my flight, provided my flight number and arrival time and then promised to call again when I landed. Once I called from the gate, he told me the last 3 digits of the car’s license plate and that it was a white town car on its way from the cell phone waiting lot. They take cash or credit card. Visit their site and ask for a discount. Very friendly driver!
They also take groups up to Napa, or so I was told. Sounds fun!

Okay, I was coming home from SENIOR BALL. The limo was supposed to drive back to my house, but we had 2 other drop offs on the way, which was in the line to my house. The driver dropped a group of 5, including myself, off in the middle of nowhere and told us to find our own ride home, and that he could only make 1 stop, despite having made 2 previous stops. I mean really, dropping off a group of 17 year old HIGH SCHOOL students about a block away from one couple’s house, when your house in on the other side of the city, is not even necessary. DO NOT USE THEM!

I was hesitant to try this place based on the limited amount of Unilocal reviews but I wasn’t disappointed. My boss was in the Bay for business and I had to find a car short notice that could get him quickly (and safely) to the airport for a last minute early flight back to LA. Om arrived early and got my boss to the airport as fast as he legally could!
A few weeks later I had to find a car service for my boss and 3 clients who had to attend various meetings all over the bay in one day. Who did I call? Om of course! He was professional and prompt and there wasn’t one complaint from any of the passengers. His rates are fair and I really appreciate how he shows up early for his pick ups!

I love 101 Limo and Taxi! The last two times we got a ride in an Escalade, which in my opinion is way cooler than a town car. The prices are really reasonable and he is ALWAYS a little early. This is the only service we are using now because Om is so reliable.

Needed an early morning ride to the airport and it wasn’t going to be a good idea to wake my daughter up early so my wife could drive me. Gave them a call about 10 pm the night before and set up a ride. $ 59 from Menlo Park to SFO. Driver was there a few minutes early and entire transaction was easy and smooth.

5 stars? — don’t trust it! Based on the reviews on Unilocal,we contacted 101 Limo for two appointments. At the beginning of our vacation and then pick-​up after we came back. The first pick-​up at 4:30am to go to SF airport was spot on.
We did get two voice mails on the day we left wondering where we were for our evening pick-​up (they had gotten the pick-​up day wrong). We called back from our vacation and confirmed the pick-​up date. At the end of our trip is what earned them 1 star. Traveling from South America back to SF, we called from Miami to confirm pick-​up at SF at 5:15pm as scheduled. When we arrived and were at baggage claim, 5:30pm, we called as no one was there to pick us up and were told that that they were on their way and dropping off another client at the airport. An hour after our plane landed at 6:15pm they finally showed up with no apologies. We had been traveling 16 hours with kids. Our driver indicated that all of the drivers are «contractors» and that it was the schedulers fault. I think if someone made an effort to apologize, we would feel differently.

My family and I have been using the personal services of 101 Limo and Taxi (Om Prakash) for more than 8 years with complete satisfaction. Om and his team never miss! They are on time, in touch with the client and watch for any changes in schedule, making sure that the connections are on time, etc. Why deal with the hassle of driving to an airport hours in advance to be sure to find a place to park that is not too far or too expensive. Then hoping to get to the unpredictable security line for more hassles and possible delays. Just use 101 Limo and Taxi Services to deliver you to the departure area or to meet you personally, shake your hand and welcome you home when you return from a trip. Om offers special rates to contract travelers, so check it out. It’s all very practical, safe and cost-​effective, especially for business travelers!
Ron Schoengold

I called the number listed at 11pm for pickup at 4:15am for a ride from Stanford to SFO. The dispatched hooked me up, despite the last-​minute call. The driver not only found a pretty obscure address, he was there 15 minutes early. The price was right at $ 65 (a cab is often $ 70 or more), it was a nice Lincoln Town Car with plenty of space, and the driver let me sleep on the way over without jabbering.
Couldn’t have asked for a smoother experience.