Tarps Plus

I purchased two fire retardant tarps. The plastic one came with labeling indicating that it was fire retardant. The canvas one did not, and the packaging didn’t indicate any sort of fire protection on it. The TarpsPlus website stated clearly that I could request the certification documentation to offer as proof to our fire marshall that we had indeed purchased fire retardant tarps. After 3 emails with zero response, I started calling. Five phone calls later, and multiple assurances that I would receive the documentation via email, and I am still waiting for the documents. They are disorganized and potentially fraudulent in their claims about the tarps. Be very careful of purchasing from this company.

Don’t waste your money with this company. We had a problem with our order and tried to resolve it by working with the company. They didn’t respond to our calls and finally we reached someone who said she would have the right item sent to us along with a return ticket for the wrong one. These never came. We finally filed a claim with our credit card company to recover our money. This is the same company as Ace Canopy. They are under the parent company Abadak. Buyer beware!

Purchased one of tarps plus supposedly extra heavy duty poly tarps for my boat. I ordered a 15′ by 30′. As soon as the box arrived, I knew I’d been had. After years of camping experience, I could tell by the size of the box and the weight that this was not a heavy duty tarp. I could pick the box up with three fingers. A 15′ by 30′ truly heavy duty tarp could give someone a hernia. When I open the box and the plastic the tarp was in, there was a metal jingling sound and several grommets fell out of the tarp when I opened it up and a few more were bent where it was folded over on them. I opened the tarp up and it was about the thickness of a t-​shirt. So not wanting to go through the hassle of sending this thing back, I opened it over my boat. When I put the least little pressure on the grommets from my bungee cords, the tarp began to rip around the grommets. I don’t know about the other tarps they carry, but I can tell you the poly tarps are crap. I imagine if they allow one product to be crap, they’re not going to care if others are well made. This company hasn’t realized that your product is your best advertisement. At least with having different media outlets such as the internet, people will be able to stear clear of terrible products like this companies.

Complete garbage. Excessive shipping charges and below subpar quality. We ordered three clear tarps to use over our netted chicken coops so our flock would gain more natural daylight. They were meant to replace the off the shelf brown ones from the big box hardware store which held up for years in the snow and sun. These clear tarps are not much more than plastic wrap with dental floss. The grommets when they are there do not line up on any side of the 10’x10’ edges. Grommets are missing and if they are present seem randomly placed so they do not line up. I doubt they are even accurately sized as 10×10 since they do not match up when placed one on the other. I have never said this before but if I could give no stars I would. On top of poor to non-​existent quality their customer service department is amateur in a bad way and not helpful at all. Never ever again and regrettable I ever ordered from there in the first place. I thought we were getting a unique item but sadly not even close. I saw better tarps as houses for street people in India. * Awful! :(((
* This is in no way meant to be disrespectful. I am an Indophile and when I was there saw some pretty heartbreaking conditions.