Lowe’s Home Improvement

Nice place for home improvements. Workers are helpful. Nice gardening section. I am a frequent visitor. Will recommend to my family and friends.

Your typical Lowe’s, I’ve come here for various things over the years. There are plenty of employees available for questions or to help you locate something. Most recently I came for a plastic water proof material for my cooler at home. I decided on a carpet runner black plastic material. I had no problem finding someone to come and cut me a 3 foot section of the material. I was surprised that there seemed to be no checkout registers open though. The only thing open was self check out, this made it difficult for a lot of people who had unusual hardware items with no standard bar code. There was a self checkout attendant who was helping with these unusual items, but I would have preferred the traditional checkout in this situation.

They have a large selection of plants and outdoor accessories. I always enjoy walking through the flower selection and imagining what plants might look best at my house. This past time, they seemed to really be emphasizing summer with a variety of hummingbird food and hummingbird feeders for sale. I feel comfortable coming here for all my home improvement needs.

I went in to get 2 cans of spray paint for work. I pressed the help button by the paint and waited for someone to come over, I didn’t wait very long and the kid came over. He walked right past me to turn off the button, he turned to look at me but didn’t say a word, I told him I needed two cans. He opened up the cage and looked at me (I guess to grab my cans) I grabbed the cans and he still didn’t say a word. I just have never seen someone working in a customer service situation that literally did not say a word to the person they were helping.

I went during the week I the early evening to pick up some piping. I asked for help 4 times and I waited 30mins before a manager came to help me. He looked irritated and didn’t have a clue to answer any questions I asked. He was finally able to get someone else to help me. I think what bothered me the most is that several employees pasted by me they noticed I needed help and tired not to make eye contact with me. I must say that there was a young lady I believed her name was Samantha. She was the only one that felt a sense of urgency and tried several time to help me.

If you need someone with knowledge don’t come to the lowes in Palmdale, they have no clue what the hell their talking about. Then you have to talk to six people to get a answer then it’s the wrong answer.

So much better than the local Home Depot. Friendly service and nice layout. I like the magazine section and garden.

Damn every time I try I can’t get help. 5^th time is not a charm. I’m going to shop eat ace or osh. After standing in the aisle for 15 minutes. They paged twice nothing. I can shop online and get my stuff delivered faster then waiting here. Not coming back I would think after the 4^th time I would give up hey I tried.

Very helpful and attentive! Several good deals today! Only need to watch for transients who roam the parking lot and loiter! That’s why I gave four out ta five

I give the store overall a 4 star only because there is always room for improvement. But the store is great.
My review is primarily for MR. BOB DAVIS (Store Manager). He helped us a few days ago when we were looking at some fireplaces/​Mantles. He approached us asking if we needed help or had any questions. Usually it’s like pulling teeth to be able to locate or speak to a store manager, but there he was working the floor taking care of his customers. We ended up buying the mantle, but what sold us more than anything else was the way treated us. With politeness, respect and from what my wife and I took, a genuine desire to help us, especially during this holiday season. We are thankful for individuals like him. It really made our day. I look forward in stepping in this Lowes store soon.

I don’t know about the other departments, but the paint department sucks. I went in, looking to buy some spray paint and waited 20 minutes for assistance, even after I asked. How simple is it to get someone to unlock the cage?

WARNING! If your getting an estimate or work done by a Lowe’s contractor make sure you measure your square footage. They offer a great price on installation then Jack up the square footage and add on extra charges. I measured my house twice to make sure of the figure and the estimate was exactly 20% over. That makes a job that should be $ 3200 and turns it into $ 4600 for the labor. beware!!!

I recently bought a Whirlpool range from the White Ice Collection. Miltha, helped me with all my questions, she even matched Sear’s price for the range and the gas line, plus another 15% off, free delivery and haul. She was very knowledgeable compared to the Sear’s representative and Home Depot (in Palmdale) had the worst customer service.

I live closer to Home Depot in East Palmdale (47^th and R), but this Lowes is worth the extra drive. The staff is friendly, attentive, and very knowledgeable, qualities that Home Depot lacks in spades. In fact, the fact that there is enough staff at Lowes to be able to answer my questions (and to have actual people at the checkout lines) puts this location far above Home Depot.
I asked for appropriate hardware for a specific job, and was instantly led, not directed, to the proper location. I needed help with picking out an ivy plant, and was surprised to find that the garden person was not only knowledgeable about all of his stock, but was actually passionate about his trade. He told me what plants are suitable for my needs, how to care for them, and was friendly and patient the entire time. I couldn’t ask for a better buying experience.
This is a bloody good hardware store. One star off only because the prices are typical of a major hardware chain store. Cheaper to buy online, but the knowledge and assistance available here is invaluable.

We’ve been there a lot in the past couple of weeks to get various items for my bf’s rental property. We bought things such as screws, outdoor sensors, outdoor solar lights, plumbing stuff, patio door handle, light bulbs etc. Each time we went, we were able to find what we needed and the customer service has always been good.

Women have Macy’s, men have Lowes except Lowes has self check-​out lines try and top that Macy’s. in and Out in a flash.

What a joke! Out of the many times i’ve been here, their service to customers is ridiculous! I’m going to Home Depot!

Great customer service. Self checkout lanes!