The Riviera Palm Springs, a Tribute Portfolio Resort

My husband and I were placed here by his company while in town for a conference. After reading all the scathing reviews, we were pretty apprehensive about our stay and braced for the worst… Well, The Riviera threw us an unexpected plot twist: our stay at this beautiful hotel has been lovely!
Customer Service:
Previous reviews said that customer service was terrible, but we’ve had nothing but good experiences from the start. Richard at the front desk assisted us with checkin, and he was extremely friendly, polite, and helpful. Valets and doormen were smiling, courteous, and efficient. Concierge service was on it. Housekeepers were courteous and efficient, and they came promptly at the same time every day. Poolside servers were friendly and prompt with service when they finally came by… only complaint, they didn’t come by to check on us as often as I’d like, and I had to either flag them down or just go up to the pool bar to place my food/​drinks order.
Cleanliness:
Previous reviews and photos showed a startling deficiency in cleanliness… Well, I didn’t perform a white glove inspection or anything, but our room felt very clean upon arrival and after the cleaning service every day. The grounds are also very well kept and clean. I even saw them power washing everything by the pool one quiet morning.
Rooms:
Décor is pretty jazzy. Our room was equipped with a safe, fridge, coffee/​tea maker, iron, rather large TV, and tons of outlets (three pronged, and USB ports), all of which worked perfectly. Bathroom was beautiful with lots of dark marble everywhere, and the modern feeling glass shower and big jacuzzi tub. The fixtures all worked very well and felt new-​ish. The bed was comfy, and we had a lovely view of the pool. No complaints.
Pool:
Awesome place to lay out. Great view of the mountains, and lots of trees make the area feel lush. Jacuzzi was a little heavy on the chlorine, but that’s a minor offense lol, at least I know it was clean! Previous reviews complained about pool-​nazis being really obnoxious, strict, and rude… Maybe The Riviera has changed their policy? I was here on a weekend and during the week, and I saw none of that. There were pool rules posted at the entrances, and I actually saw some ppl flagrantly breaking some of those rules and nobody said anything. They do charge a premium if you want to sit in a cabana or use one of the poolside «beds,» (white cloth was a poor choice, those look pretty gross no matter how much you try to clean them) but that’s a common hotel practice. Personally, I see no need to pay extra when I can get a great tan and relax comfortably in one of the free chairs…
Gym:
Equipment is all fairly new, clean, and in good working condition. Water station, towels, Clorox wipes, TV, and a scale are provided. There is a plethora of cardio machines: treadmills, elliptical, and recumbent cycles, all equipped with TV monitors. There are mirrors everywhere, lots of natural light, two benches, and an ab crunch bench. The free weight set is incomplete, but there are two cable machines so you can get the job done. Overall, pretty great for a hotel gym!

Absolutely loved this place!
We got a good deal using hotels tonight so we booked it on our way to Palm Springs from LA. The hotel is right as you enter Palm Springs. you don’t have to go to close, and it’s also very close to the downtown area. (you can walk, or ride bikes there)
The pool area is beautiful, big, clean and it has fireplaces all over that you can use until 11pm.
The room was great! and they all have individual balconies, I loved that!
The hotel has bicycles that you can use so that was great, we rode all the way to the ace hotel which was 6.8 miles round trip and took the back roads… oh boy! the houses, the palm trees, the mountains… views where amazing! I really enjoyed our ride!
Overall the hotel was great! I would definitely go back there!

Hard to give even four stars to this hotel, which is clearly a shell of its former self. The site is falling into disrepair, with problems literally fixed with duck tape and sharpie. The upkeep budget clearly falls short of what is needed for the luxury resort The Riviera tries to be.
That being said, the rooms are still definitely nice and definitely clean and the employees are friendly and polite. The grounds are beautiful and very near the walkable stretch of town.
The prices have come down significantly than you might expect from the general look of the place. Don’t pay actual luxury resort prices or expect that level of polish and you should be very happy.

Ok so this hotel has GREAT POTENTIAL.
The grounds are beautiful, the pools are nice. Even the food is pretty good. The location in proximity to town is perfect.
The service suckkkkkssss. So much so that I can only give 1 star.
This week we watched as «pool patrol» monitored the pools like hawks. Someone got yelled at for trying to take a picture of their stuff perched up against a tree. So bizarre.
The service at the breakfast place took the cake, however, when they overcharged us for something we didnt order and then argued with us that we did in fact order it. Are you kidding me? Take that ish off our check, apologize, and take a course in customer service.
No drink service by the pools. Just pool patrol.
Get this!!! One night music played by the pool ALL night. It kept us up so we called the front desk. They had the gall to tell us that it was a malfunction with their speakers.
The music continued to play from 1 am until 8 am.
HOW DOES THAT HAPPEN?
This place could be awesome. It could be top notch if miserable college kids didnt run the show with their walkie talkies. Guests we talked to said a few new places in town just opened and that its driving business away from here. Now would be a good time to revamp the service here, Riviera!

Found this place via Groupon and decided to book our stay here during President’s Day weekend. From the outside, it doesn’t look like much but we were surprised by how big/​spread out the resort was. I loved the décor — chandeliers, retro photos, bold colors — very fancy. The pool is open later than other resorts I’ve been to and they light fire pits that guests can sit around. The whole place had a wonderful, relaxing atmosphere to it.
The service wasn’t great though — it took forever to check in and no one picked up the phone when we tried to call and check out. My reviews of the restaurant and bar are in a different review. There is a $ 35 resort fee — not sure why but I think that covers the cost of daily parking. They also offer valet but I don’t think it’s worth the extra cash, just park your own car.
I overheard other guests talking about issues with the hotel — service, issues, rooms, etc. I’m not sure what the full price is per night but we were satisfied with our stay for the most part. It helped that the weather was wonderful that weekend. Happy happy!

When entering the valet/​hotel entrance area, you’re immediately arrested by the bold, orange hues and trendy set up. If you’re a hotel guest, there’s self parking available which is a great perk since I’m used to paying $ 35-​$ 40/​day. All pros end here.
Although somewhat renovated, you can tell the place is a bit on the older side. It’s difficult to determine the building numbers due to since the lack of illuminated signage or sufficient property lighting outside during nightfall. The hallways are dingy. The card slot/​lock was old school.
They gave us an accessible room which we didn’t care for and decided to call and change. Took 4 tries on 2 separate phones for someone to finally answer and tell us no without even attempting to check the system for alternatives. There’s hardly any sink space in the bathroom and I personally dislike plastic shower curtains. The shower head was disgusting and covered in a layer of green mold and rust. Like really?! Felt dirty despite showering. The chair in the room was broken and was rickety to begin with. I assure you that we are not heavyset enough to create that much stress to the furniture to cause damage. The sliding door also never fully closed and locked. They essentially drilled a hole (?) and you just stick something through to secure… which it never did so that’s a safety concern.
Will definitely not come back.

Reasons we had issues with this hotel:
1. Our room did not have a Privacy card we could attach to our door, which meant we were woken up sooner that we wanted to by housekeeping.
2. The service at the restaurant was awful. We had to wait inline about 5 – 10 minutes just to be seated. There was only one person who took care of seating people and even though it was a busy time of day, no-​one else came to help the girl at the front. This is not the first time we have experienced this at the RIVIERA. It took forever to get a waiter/​waitress to serve us and when they did our food was cold and didn’t provide items like salt and pepper for eggs etc. I feel like the staff there are not trained properly to make you feel comfortable and to feel serviced.
3. Also, the fact the we cannot get coffee served in the pool area is ridiculous and I have never heard this in other hotels we have stayed in. The excuse that you cannot serve coffee because you cannot serve glassware does not make sense. They serve alcohol in plastic cups, why can’t they serve coffee in paper cups, which BTW, they seem to provide in the rooms. I find this kind of non-​service reasons why I would not want to stay at the RIVIERA again.
We paid a lot of money to stay at the hotel, over a thousand dollars, and this kind of service is just not worth it. We will most likely stay at another hotel next time.
We have stayed at the RIVIERA for the last 3 years and have seen similar issues, so I don’t have the confidence that these issues will be fixed because it seems as thought the right management is not in place. We thought things may have changed since it was taken over by Starwood, which is why we went there again, but no. Service is the key to getting return business. Price is not.

I had the worst experience booking with this hotel. Out of 7 hotels I booked for a week long vacation, this hotel had the most ungodly «resort fee» of $ 35. Such a crock! These fees are absolutely unjustified and are just another excuse to gouge vacationers.
FOR SHAME! Avoid at all costs! Scam! Ripoff alert!

Be prepared to wait HOURS for your room. We didn’t get access to the room until 6:30 PM, and everyone checking in had similar delays. They said the rooms were still being cleaned.
When we came back to the front desk 9:30 PM for another problem, the gentleman in front of us in line was still waiting for his room he said he had arrived at 5:00.
On top of that, service at the bar was terrible. Sat at a table with dirty dishes for 15 minutes before anyone came by to take and order, and another 15 minutes before anyone cleared the dishes.
The sliding door to the bathroom spontaneously slid open several times. Very awkward.
The pool area ran out of towels shortly before closing, leaving us shivering by the pool while the staff ran around looking for some.
The one star is for the snappy and polite valet, who must deal with a lot of very grumpy patrons.

Nice big rooms, the staff is super friendly and helpful. We came to celebrate our 2^nd anniversary and they made sure we will have a blast.
Thk you and we will definitely come again

Visually – super cute. We thought we had found a real gem.
However, the customer service is negligible. I booked the stay through Southwest Vacations and paid over a month in advance. In full. Upon check out, I was charged for the full stay… again. I called he hotel and they assured me a manager would process the refund immediately and email me an invoice as proof. No refund. Called back today and they never even processed it. Can’t ever talk to a manager because they’re «assisting other guests,» which I imagine is true due to the incompetence of the staff. Still waiting.
Also had issues with housekeeping not coming to the room, requesting glasses and coffee cups 3 times before just going to the restaurant because no one showed up. Salami in the restaurant was spoiled (almost green), bar service was slow even though there were only a few people there.
Really unfortunate because I’m usually in Palm Springs twice a year from Northern California and would have loved to make this our regular spot because of how cute and fun it looked.

Got a Groupon for the Riviera. Booked a 2 night stay in a King room. The room was in building 5. We did not have our car with us so the walk from the lobby to building 5 is a little walk.
Elevator to the 3^rd floor has no inspection certificate and would get stuck on the 1^st floor every time. Scary!
Room looked out to the 2^nd (not main) pool. People were in there at 3am and you can hear everything in the room. Even your next door neighbors…
Main pool seems like it’s a party during the day which is awesome except when a wasted bachelorette party girl pushes your husband who just had knee surgery into the hot tub (which was luke warm). We left right after that and went to the 2^nd pool and the hot tub was hot and the people much more mellow.
The room had no full length mirror, which is so needed.
Lobby was nice and lively. Lobby bar served the same drink 2 different ways… and when we mentioned it to the bartender she had an attitude.
Overall it’s a decent hotel and close to the downtown area but needs a little bit of TLC (full length mirrors, soundproofing rooms, fix elevator, train bartenders, monitor pool area, heat up hot tub) to make it the 4 star hotel it can be.

This place is definitely a throwback to the fifties with its bright colors and décor.
When you pull up a valet person comes up immediately which after a long drive was almost stressful. Hello, let us grab our stuff before we get out? You then check in at one of the counters, our girl was not that talkative and my mom and I felt as if she could’ve given us more information.
Our room was nice with plenty of space. The property is pretty big and gorgeous on a sunny day. We could totally imagine old movie stars and musicians relaxing here! Lots of parking.
They have two pool areas and also hot tubs which was nice, and tons of seating places if you’re here for a party.
A bit or noise at night from the pool area and neighbors but slept well overall. I’m not sure if they have breakfast but it’s decently close to downtown Palm Springs!

I recently stayed at the riviera palm desert my first Starwood experience and I have to say it’s the worst hotel experience I have ever had in my life!
1. Wine glasses and wine opener took over 24 hours to get to our room, with over 8 calls to the staff requesting. Instead We had to go to the restaurant and be charged extra corkage fee for using their glasses.
2. Service by the pool never showed up. The front office said they would send someone to take our order and after calling 3 times and over 2 hours later on the 4^th call they said they could no longer service that specific pool.
3. We ended up at the main pool where the bar was open, only to have another 1 hour go by after we placed our order to get drinks, then another 45 minutes following to get our appetizers.
4. The rooms upon checkin were filthy and disgusting. Stains on all the tables and consoles. Dust everywhere. I had to call and request disinfectant and towels to wipe the place down myself. And even that too. 2 calls and an hour wait.
5. Our safe was in operable in all 4 rooms that we booked. Request to fix the safe also took 3 calls and next day service.
6. Spa, we paid premium spa prices to attend their spa, for the staff to ask all (11) of us to share lockers. The spa service is just as bad as the introduction of the spa from the staff. It’s unbelievable everything we were experiencing. I felt we were trapped in the twilight zone of hotels.
7. After 8pm the staff is missing. NO ONE is available to reach via phone. NO ONE! It’s absolutely crazy to have a hotel as big as that one have NO ONE answering calls from guests. Needless to say room service obviously was not available as well.
8.All in all this hotel needs a lot of work. I know you guys just took it over, but since November is more than enough time to get the staff in order since it is now late January.
9. Condition of the hotel, despicable, everything looks good from far away but once you step up to t, everything is old and corroded. windows and patio doors are about to fall apart when you try to open. Bathrooms could be taken as a bathroom in a motel 6.
10. Not to mention communication prior to our arrival was non existence. We tried booking a cabana for our stay and contacted via email 3 times and by phone 2 times, but no response. The spa communication tool 4 emails and 4 calls to confirm.
The property has so much potential, but over $ 200/​night. We should not be experiencing potential. At this point the hotel does not even warrant even free nights stays let alone paid nights stays. This hotel is Not worth anyone’s time. If I could give it negative stars. They would recieve the maximum amount possible.
We booked this hotel to stay the weekend to celebrate 2 40^th birthday parties and over 20 years of friendship with friends. And it was an embarrassing experience to say the least. I don’t think I would consider Starwood hotels in the future if this is representative of the type of service Starwood hotels could possibly provide.

Just checked out of here and will not be coming back. They don’t answer the phone lines. We tried calling for 3 hours to check out of our room and correct a billing error. When we finally got through the phone line the hotel representative asked me what the charges were on my bill and I told her that’s why I was calling. Still unresolved surprise billing charges… Definitely disappointed by level
Of customer service and will not stay here again.

Eh this place is just ok. It has a glam vibe if you’re into that. The location is central which is nice. It’s easy to get to restaurants and shops. The hotel is a bit dirty. The carpet in the hallways and rooms needs to be replaced. We did not utilize the resort facilities so I can’t speak to those. I wouldn’t make a repeat visit.

When I used to live in Los Angeles, going to Palm Springs for a quick getaway was always a good idea. The Riviera was fine for it’s visit but I don’t think I’ll return again, especially considering the many nice alternatives in Palm Springs and nearby Indian Wells and Rancho Mirage.
The décor of the place was pretty cool. Very different and retro-​themed, so to speak. But upon closer inspection, you can tell that this property is showing signs of age. Little things off here and there, dirt spots that seem to be permanent, squeaky plumbing, etc.
We enjoyed a day at the pool in a cabana and got decent (albeit a bit slow) service there. It wasn’t that crowded when we went so this should not have been an issue. I can see the «big» pool getting crowded easily during peak season however.
We also used the onsite spa ‘SpaTerre’ and got some massages. This was probably the best thing about the resort in my humble opinion. The spa itself was just ok but I loved the strong massage that I got.
We ate at the onsite restaurant ‘Circa 59′ once. The food was ok but it took forever coming out as well, which just irritates me.
So to sum up: Long waits when it’s not even busy, + aging property, + plenty of other alternatives nearby = 3 stars.

I CHALLENGE ANYONE FROM MANAGEMENT AT THE RIVIERA RESORT TO RESPOND OR REPLY TO THIS REVIEW! I had to rewrite and format my previous review regarding this joke of a resort, customer service and a Front Office Supervisor named Alfred Hunt. I was beyond displeased, disrespected and was in disbelief at the sheer ignorance and petty and piss poor attitude of the management at this resort. On 12/​27/​2015, my entire Ohana planned a trip to this Starwood resort. They had requested adjoining rooms for 4 different families and when booked we were assured the rooms. HOWEVER, upon the day of the arrival this was not the case. To add salt to an open wound, the wait just to check in was horrendous! We waited for at least an hour to check in. By the time we reached the front desk, the concierge told us that are rooms are not ready, and that if we can come back in an about an hour it should be. OH HELL NO, when we came back, the rooms were still not ready.
WE immediately asked to speak to the Front Office Supervisor. He spoke to us conveying that the rooms will be ready shortly, and reassured us to come back again in 45 minutes. As followed we came back in 45 minutes, spoke with the concierge, THE ROOMS WERE STILL NOT READY. Please keep in mind we had kids with us that were exhausted from the trip are were becoming restless just like the adults. WE IMMEDIATLEY ASKED FOR THE FRONT OFFICE SUPERVISOR AGAIN, and guess what, he abandoned his post and went home for the day, leaving the front concierge to contend with the angry and tired families that have been waiting for three hours. I was so desperate that I pleaded to the concierge that I would clean the rooms myself if you can only accommodate us now. I felt bad for the front desk concierge who maintained his professionalism the whole time and was poised. Unlike his poor excuse of a Front Office Supervisor who leaves for the day after promising us the rooms would be ready, I mentioned his name in this review and have found other tellers who had the same bad taste in their mouth dealing with the same Front Office Supervisor. After another hour of waiting, we were finally given rooms, however all the rooms were spread apart, at that time we were desperate and just wanted to allow our kids to rest, this was after a total of 4 HOURS of WAITING FOR OUR ROOMS! We were so displeased, pissed off beyond anything in this world.
The Housekeeping Division and the Front Office Supervisor both need to be re-​evaluated or removed. More and more complaints and dissatisfied Unilocal Reviews will continue to emerge because of the piss poor treatment of the management at the Riviera.
I will NEVER, NEVER, NEVER, NEVER, NEVER ever lay foot in that place again, and I will NEVER, NEVER, NEVER, NEVER, NEVER ever recommend this resort to anyone. I have voiced my opinion on this resort on
and Expedia, Facebook and Instagram! I am hoping this reaches the senior leadership of The Riviera.
UnilocalERS, PLEASE LOOK AT ALL THE REVIEW REGARDING THIS RESORT, BE MINDFUL of all the dissatisfied customers. PLEASE STAY AWAY FROM THIS AREA, this is wasted time in your life that you will never get back!
I CHALLENGE anyone from the Riviera to respond to this review and offer me their synopsis as to our EXCEPTIONALLY HORRIBLE, NIGHTMARISH, MORBID experience!
Aloha!

Really?! We stopped in for a nitecap, and the valet took our keys. He asked if we were checking in and we said no– just here for a drink. My boyfriend and i wanted to check out this place for a future stay. Very cool interior– lots of chandeliers and places do sit. However, when we walked towards the bar (very small– 5 barstools), a man approached us and said «sorry– we already had last call». it is 9:45 at night! Never mind that there was a loud chick at the bar (who clearly had thrown back a few) with 3 other people. Really?! We just wanted a quick nite cap. We didn’t even get a chance to approach the bar. cut off. Why the hell didn’t the valet guy save us the trouble?!! He should know what time the bar closes.
Don’t waste your time.
In a service oriented town like Palm Springs, there are a lot of establishments that would love your business… Try LuLu’s on Palm Canyon for great food & drinks. Try the Tonga Hut for great tiki beverages. For late night, drive to the Purple Room for a true Palm Springs experience. Have a Dean (Martin) martini! Great bartenders and excellent service all around those establishments– every time! As other reviewers have mentioned, the service here is hit or miss. Cool property, but when we were here, the service was definitely a miss! Bummer.

Longest check-​in line in my 40+year of travel experience. Spent almost 55 minutes just to check in. That must be a new world record somewhere. There was no machine down, no system problem. With these many people, hotel didn’t bother to add more than the two people there to handle check in.
Room is clean and pretty. Nice bathroom facility, but bath tub was broken, there was only one towel in the bathroom, AC was old and loud pumping noise all night.

Im truly disappointed by this place. We checked in on time but didn’t get our rooms ready after 3 hours! Unacceptable! We have 2 tired children with us and we drove hours to get to Palm spring but this place ruined our lovely vacation in few hours! Worst hotel we’ve ever been in. It’s nicely renovated but service is zero. When we complained to the manager, Alfred Hunt, his demeanor made us feel that we’re causing him inconvenience. He asked us to return in 40mins, but when we did, he already left and staff at the front desk was surprised that we’ve been waiting for hours to get our rooms. When we finally got our rooms, the hallways to our rooms was dirty and our room had a real nasty smell in it, but we were so tired to even switch room so we slept and promised that we will never come back to this place again! I can’t believe they’re part of SPG family. Embarrassing!
Update: a family of 5 (with 3 small children) was trying to open the room that was already assigned to my friend. Poor woman said the room was also assigned to them. Uggh! Another family vacation ruined by the Riviera management. Beware of this place!

Arrived to check in at 3pm on a Sunday. The line was ridiculous, and made worse by the people checking in who asked a million questions in spite of the 15+ people in line behind them. Hey, tell you what-​get to your room, get the lay of the land, look at the guest notebook and answer your own questions.
Arrived in 5233 and were greeted with a wall missing a picture, no remote for the TV and someone else’s clothing beside the couch.
The 4 stars is for the awesome and patient front desk crew and the kitschy charm of the place. We’ll see what tomorrow brings.

This location is in UTTER disrepair. Everything seems to be chipped, broken, or falls off when you touch it. And I have NEVER had such unprofessional and unorganized service at ANY hotel, much less a Starwood.
I understand there’s a major overhaul in the works, until then avoid this place like the plague.

Last minute trip to Palm Springs for the weekend & we decided to get a suite at the Riviera.
HOTEL DESIGN: very modern chic. A bit too modern for me but still very trendy.
CROWD: It was a quiet weekend, out of state people were here.
RESTAURANTS: eh it wasn’t anything to brag about. we left the hotel to go to the strip to eat because there are much better options there
EXECUTIVE SUITE POOL VIEW: The room was great! One king size bed, dining room, living room, wet bar, large bathroom. The staff was always a phone call away, service was top notch.
Will I stay at Riviera again? Possibly if i’m trying to have a party weekend. I’ve heard it gets crazy during holiday weekends.

My husband and I chose the Riviera for our super quick honeymoon, and we would happily return again.
Our visit was from August 10 to August 12– during the weekday. Our room was on the first floor, facing the pool. You can hear the pool music, but it did not bother us. It might bother some who are sensitive to sound.
Their spa is really fantastic. They have tea and fruits for you while you wait, electronic lockers, fluffy robes and sandals for you. We hung out in the spa Jacuzzi while we waited to be called for our couples massage, which was amazing. After the massage, we hung out in the jacuzzi a little longer, and then continued with the rest of our day.
There is no trolley to downtown Palm Springs during the week, but it is a super short drive.
We ate dinner both nights at Circa 52. The food was so delicious that we ordered our same meals twice! The first time I had the salmon, it had this crispy, salty crust on the skin. the second time I ordered it, there was no crust, but it was still well season and delicious. My husband’s steak both days was like butter.
There was a scheduled power outage during our stay. As a result, we were able to rent a cabana for free! It was absolutely perfect. We hopped from the pool to the cabana for a few hours. The bartenders are super nice, and made me some delicious non-​alcoholic drinks with fresh fruit.
Our whole trip, with two nights, parking, food, tax, tips, and a couples massage was $ 931.61.
I would recommend this place for couples, or families, and groups of friends with or without kids. It was perfectly relaxing and made us want to get away to Palm Springs more often.

It has been many years since I visited Palm Springs, we are actually not that far but I don’t like the heat here in summers so we never come out here. Did a weekend getaway at this hotel, the experience was surprisingly pleasant!
Loved how modern and chic this hotel is, the atmosphere is just so relaxing and chill, a perfect place to enjoy a weekend. A good sized property with lobby bar, restaurant, pools, poolside bar, lounge and luxury spa & gym. The ground is huge and beautiful too.
We got a corner Starlite suite, it’s located in building 4, very spacious, more quiet and private since it’s away from most guest rooms, also close to pool and spa, which was more convenient. One bedroom suite with a dining room, wet bar and mini bar, living room with sofa bed and work desk, bedroom with king bed, walk in closet and personal safe, a not very big bath with shower only. I was very satisfied with everything else of our suite except the bathroom, it’s a little small for how big this suite is, the shower head is not that good either. I think some of the same suites have bathtubs, it depends on which buildings. But the balcony is huge, it’s actually next to roofs with mountain views, that was very nice indeed.
We went to spa Terre, it was a great experience, the sidebar lounge was awesome too, pools are huge but we didn’t spend much time there cause I couldn’t take the heat. The restaurant was nice with live band performing each night, food was delicious too. A very functional hotel that has everything we need on a weekend getaway!
The staffs were very friendly, always smiling and greeting wherever we go, very pleasant and professional. Overall it was a very lovely hotel stay, we were happy and satisfied with almost everything, I think we will be back whenever we decide to visit Palm Springs again,
Ps. Valet parking or self parking behind building 4.