StorQuest RV/Boat and Self Storage

I have used this storage facility several times over the last 18 years. I have always been satisfied with the customer service, the cleanliness and safety of the units, and the ease to access the units. The units are rainproof and rodent proof. I have never lost an item nor had an item destroyed. I cannot say that for other companies in the Coachella Valley. Thank you, StorQuest!

We’ve rented a storage facility here years ago and are back with the need to park our RV for short term. The place is still in very good shape, is run well and we’d recommend.

The staff was very friendly and helpful whenever I returned to the facility. I would definitely recommend this storage option to anyone.
René

No complaints — efficient and organized and great customer service.

Recently rented a unit at the Palm Springs Tamarisk Road location. Everything has been handled very efficiently. Facility is pretty clean I am impressed. Compared to other facilities I have used this one is a super star.

Kristen P. From StorQuest, I also emailed a very long descriptive email via your website form which has yet to be responded to. No word on that but Mariah sure has called me twice now to tell me that my rent is late (withheld to be honest) Why don’t you get in touch with me personally and let me know in detail how the situation is going to be rectified instead of the same canned email response you copy and paste onto every other bad review.

This storage facility would be a lot better if they got rid of the heavy weight girl in the front. I believe her name is Maria or Mariah, well she is a very rude person and very unprofessional. Not helpful at all, tried to overcharge me on a unit. Not to mention, I walk outside and her husband is in the back drinking a beer and smoking a cigarette, while a toddler is running around and screaming. I know people who work in storage places live on property, but that is completely unprofessional! Ill take my items and my things and go to a different storage facility. One that is more professional and clean.

Quiet and safe. It’s a great place to store things. We enjoy the location and the organized way it is run.

Wow. Customer Service at it’s worst. Went by the other day to move into a storage locker. It was 11:30 and there was a sign on the door saying «be back in an hour» with a nice picture of a clock pointing at 12:30. Since I expected the company to be open, I just waited. at 12:30 I rang the doorbell, nobody answered but I did notice someone peeking through the blinds of the managers apartment next to the office. I waited until 12:45, tried again. Same thing, someone peeked at me. at 12:55 a young blonde lady came outside and from behind the fence she said, «we are on at lunch». I indicated that lunch according to the clock on the front door indicates you would be back 25 minutes ago. The lady proceeded to tell me with a little bit of snarky attitude that the sign did not say that. I said, yes, I have seen pictures of clocks before and I assure you this clock says 12:30 and I have been sitting here since 11:30…she said sorry, I have to come back at 1:30.
I guess when you hire people you get what you pay for, that doesn’t mean I have to play along. what a rude person. I ended up finding a great deal right next to the airport with a much more secure storage facility — good luck with this one.

First of all, the young woman who usually works in the office is very nice; I have no problem with her. The main problem is the facilities and security. The unit doors are flimsy plywood. The unit of someone we ran into was burglarized the day before and she was very upset. I asked the young man on duty that day about it and he pretended like he knew nothing about it, which made me wonder how many other thefts there have been. He didn’t seem alarmed to hear about it, either; very unconcerned. There are no cameras inside the buildings. If I remember correctly, they’re only by the gate. I could be wrong; maybe there are more on the premises, but definitely none inside the buildings. We may be moving soon to a newer, more secure storage facility, for the same rent. OH, a few months ago we forgot to pay on time and they added $ 30 in late fees to a $ 60 unit for being 2−½ weeks late. And you HAVE To pay them for insurance, $ 10/​month.