Paco’s Auto Body

They have my car over a year and a half, keep lying to me about completion date was suppose to be 60 days. Small shop I tried to support our community and they give me attitude. Please think twice before going to them, I rarely do reviews but if this information can help u and not go through same misfortune as me :(.

Great work = above and beyond what was to be done. Scraped three panels leaving a driveway on a stone wall. Est. came in and work was on the nose. With some extra minor repair touch ups done, too from damage caused by floatsam or jetsam caused by debris getting caught in flash floods this past summer. And a driver door slightly bent getting caught in an automatic chain closing a garage door. I drive a 2013 Fusion Hybrid SE. Diana gets busy, but does return phone calls; and best to just show up for an estimate if it’s not a major repair. Asked for car in three days and received it in three days. And, Paco advised on getting some stripping for the door edges that he would install free! Woo Hoo. I’m sold on them.

Paco recently did a complete body and restoration job on my 1983 Eldorado.
He took his time with it but it was well worth the wait.
He was very accommodating and did everything I asked him to do.
Very pleased and I’m very picky!
Thanks Paco!

Actually… they suck… so really… Minus 5 stars. Unprofessional. Never return calls for a SIMPLE ESTIMATE.
I moved to the neighborhood of Sunny Dunes recently. I needed some minor body work. Paco’s Auto Body is only blocks away. I thought it would convenient and nice to patronize my new neighborhood businesses.
Unfortunately, after stopping by for an estimate and over 4 phone calls… I couldn’t even get an estimate! Each time I called after one and two weeks… I was told by the woman… I’ll call you right back. Never happened. Apparently they don’t want or need new business. Maybe Paco doesn’t know that this woman working for him is jeopardizing his reputation. Paco might do good work… but TRYING to get an estimate was just painful. Don’t bother with these time wasters.

Unfortunately after a year the emblems they shaved off became yellow and rusted under the paint. My car is white so its very notable. I wouldn’t take it back knowing they take forever to complete work. Its a shame this corner was cut. When people ask what’s the yellow stain under the paint I have to tell them what body shop did it when they ask. Its actually embarrassing. Embarrassing for me and pacos. Im disappointed that after everything we went through at that shop the stress of fixing my car still lingers. What’s unfortunate is that I didn’t have this problem before pacos. Thanks for trying though. But ill have someone else fix your work:(

I highly recommend this place! Very polite staff and their work is phenomenal! It’s always nice knowing that your car is in good hands! Paco is a great guy and very good at what he does. I am definitely coming back:)

I had a 2003 Nissan truck that needed auto body repair and a paint job. The owner of Paco’s when out of his way to make sure my truck to make sure I was a satisfied customer. He knew I was on a budget and he even did extra work on my vehicle. that normally he would charge extra for. If you need any type of Auto body or paint job on your vehicle, don’t look anywhere else. Paco’s is the #1 auto body shop in my book. They went the extra mile for me. Thank you Paco!

I was visiting Palm Springs for a couple days when we noticed that a dent was causing the inside of my bumper to rub on a tire. Took the car to Paco’s expecting a delay in my trip home and a big bill. They fixed it in a couple hours at a very reasonable price and the car looks great. Diana was friendly, sympathetic and helpful. I couldn’t be happier with my experience.

Not sure why the other reviewers had difficulty. I backed into a a friend’s car (my bad). I took it to Paco (He’s a real person) and he shook my hand as I got out of the car (I’ve been going there for 15 years). He gave me a quote, took my car in the next day, it was on time, and on the dime, and my car looks brand new again. BTW Diana has been there for quite some time. I’m not sure about the ownership, but I trust Paco and highly recommend the shop that bears his name (whoever owns it).

Paco’s does excellent body work, but I had an awful experience with the new ownership. The old owner gave me a verbal quote and I went back a few weeks later to schedule it. When I arrived, I was told the business had been sold and, since the old quote wasn’t in writing, they would have to rebid it. Okay, seems fair. The new bid came in $ 286.45 more than the previous verbal bid and that’s their prerogative. Maybe not the best PR for a regular customer, but I accepted it. The morning I left the car, Tammi saw my yellow Post It note with the previous owner’s quote and said she’d honor it. That was a very nice gesture, and both my mother and I told her that we appreciated it. Unfortunately, when we picked up the car, Tammi didn’t recall the conversationa and Diana, who I understand is the new owner, said that she had already told me what the new price was. They both acted like we were trying to pull a fast one on them. Needless to say, it left an awful impression and we have no intention of returning. Too bad, because they continue to do nice work; just don’t believe anything they tell you unless it’s in writing.