STV

We called ATV audio video out of the Palm Springs gay Yellow Pages. Whoever answered the phone was courteous, knowledgeable and professional. We set up an appointment for the next day. They came out immediately assessed what we needed to do, they ordered all of the parts, and the next day and came back to install. I had a new TV and a new tuner, as well as an additional television installed on the patio. Our Technician was Scott Dugan, and he was fantastic! It’s great to work with someone who knows his business.
David D
Palm Springs

We needed some specialty installation work done in our RV. The tech was 45 minutes late — with no call and showed up with no supplies or equipment. He told me the fellow that normally does this was not back until that night. Again, no call from the company to advise us of this. I called the manager, Jay, and he was not even willing to take responsiblity for this. Said he could do nothing about it. Terrible customer service — would not bother with this company.

We’d just moved into a new home in Indio and we wanted to have a big screen TV hung in our bedroom. We called a few installers, and decided to go with STV. They were the most professional on the phone. Our installer arrived on time. Radu knew just what he was doing. Our home presented some unusual problems, and he had to go out to the hardware to get some tools. He returned and finished the job. He never charged us for his hardware store run, and he helped talk me through what he’d done. He gave me his card and told me to call if we had any problems. Overall, we were very satisfied with our experience.

Exemplary service. STV was recommended to me by a Facebook friend. I purchased a big screen TV from Costco. STV went and picked it up and brought it to my home and hooked it up, set up all the programs and then spent time making sure I was comfortable using all the features. Jim and Ken were polite and very helpful over the phone as they were determining my needs. Radu installed the TV and was very friendly and efficient. This is the kind of service we used to get years ago.

STV has outstanding service! I recently moved and needed help getting my televisions mounted, and my home audio system set up. I called STV and was immediately greeted by a pleasant, cheerful voice which I believe set the tone for my experience. She asked a few questions, and was able to schedule a technician come out the same day to perform a free site survey. The technician was clean cut, arrived ON TIME (I have spent hours waiting on technicians that never show up or call, so this is a VERY big deal for me). The technician surveyed what needed to be done, and gave me an estimate, not only was he knowledgeable, as well as prepared, he also made suggestions on how I could maximize my existing system. He hung my flat screen TV’s, set up my satellite, hooked up my surround sound, added my DVD player then integrated it with a very nice universal remote I purchased from them. I give them a 5 star rating, and HIGHLY recommend them. Two Thumbs Up!