Palm Desert Pet Hospital

This vet hospital is absolutely filthy. I went into the exam room with my dog and had to walk out without seeing the vet. If I were to go to a hospital for myself, I would never be seen in a room like that. Regardless of how good the vet is, they could clean their exam rooms and have some concern with germs. Don’t go here!!!

My family has been coming here for years and this new staff is a mess. Complete miscommunication between the staff at the front and the lab in the back. Dr. Hicks is great, don’t get me wrong. But his staff is so ass-​backwards that I can’t even begin to explain all the times this place has given me terrible service. What’s really sad is that most of the problems there just require an extra brain cell to fix, and unfortunately it seems the front staff is at a loss for those. Common sense is lacking hugely within the front staff. If it weren’t for the great prices at this vet, my family would be going elsewhere.

He’s the most well price vet in the valley. Has a wonderful «pet» side manor. Treats people very well too.

I have been taking my animals to Dr. Hicks for more than 30 years and wouldn’t go anywhere else. He is absolutely the best.
Sherion P

Dr” Hicks and his staff are everything you would hope to find to care for your pets.

Today was our first day to meet Dr Hicks and staff. We introduced our ten year old and our three month old to them. We couldn’t be happier! It’s an awesome responsibility to care for our animals and we take great care in finding their new doctor. Palm Desert fits every criterion we have and we are proud to recommend this fine staff and exceptionally kind doctor

New to the desert found myself with my 12 year old Cavalier in terrible shape, close to death one Friday morning. I found Dr. Hicks in the yellow pages and they saw him immediately and saved his life. No flowery hope just the facts! 24 hours of care and he was fighting his way back. Can’t thank him enough for his care and expertise! Highly recommend! Fair in every way and equiped with all the labs needed! all done in house and thorough!

Dr. Hicks is always down to earth and discusses all treatment options without any pressure or guilt on the owner regarding choices of care. He is very practical. Never has the Dr or office staff tried to «tack on» additional services such as teeth cleaning, blood work etc. Great vet !

Well deserved positive reviews for veterinary care in this community!

Dr. Hicks has surrounded himself with a truly compassionate staff. I can easily compare Dr. Hicks with our fantastic vet in the Seattle area… whom I thought was w/​o compare! Do yourself a favor, if you’re in need of someone you can easily trust in knowledge and kindness, make an appt. and head over to Palm Desert Pet Hospital. Let them alleviate your concerns. Here’s to healthy and happy companions!

Dr. Hicks saved the day. We brought our dog in without an appointment due to a procedure gone wrong. We had our dog spayed two weeks ago by another vet in the area. The incision opened within 24 hours, so we returned for help. They stapled and sent us away with antibiotics. After 2 weeks we returned to have the staples removed and the incision opened again to our dismay. They sent us away with topical antibiotic powder and said «it takes time.» Our girl is just over 3 pounds, so we were very concerned. Didn’t look right to us so we immediately found Dr. Hicks. He saw us immediately, seemed kind and calm and wise… our dog needed stitches to repair the incision. He explained to us about the precedure she had done in detail. She stayed several hours with light anesthesia and Dr. Hicks corrected the incision using 5 perfect stitches. For his time, anesthesia and stitches (and she stayed for about 5 hours to be safe) this doctor just charged us a very nominal fee for an office visit. We couldn’t believe it!
This man loves pets and knows how to treat owners in distress.
The office staff is great.
We found our new vet for our three poodles pet care. Thank you!

I cannot express my gratitude for Dr. Hicks and his team enough. I’m new to the area and my dog got sick for the first time in her 12 years of life. I was referred here by a family friend and they took good care of my baby. Dr. Hicks stayed overnight with my dog and one other for observation and promptly called me in the morning with an update. The medicines and food prescribed worked well and my dog is much better now.
Fast forward a week, while traveling from Arizona to California, I picked up a stray puppy in Phoenix. During the drive, he got very sick. He was very emaciated, wouldn’t eat, and was vomiting quite a bit. I called PDPH and they made me an appt for 9am the following day. When I noticed bloody diarrhea, I called them back and they told me to come in as soon as possible. I made it an hour before closing and they took me right in. Unfortunately, the puppy tested strong positive for Parvo, and along with his state of emaciation, dehydration, malnourishment, and depression, the doctor didn’t think he would make it through treatment… he was so far gone already. We opted to put him down so that he wouldn’t suffer anymore. I only had this puppy for a few hours, but I cried like I had him for years. The doctor and his crew were so kind and supportive and I cannot thank them enough for helping me, taking us in on such short notice, and for helping the little pup.
I recommend this place more than any other vet I’ve been to. They are so kind here… to the animals and their humans.

Dr. Hicks and his team have been taking care of my dogs and cats for years. He is highly respected and often referred by people in the community.
He saved my Daisy’s life. She had some kind of infection and I thought she was going to die. Dr. Hicks had her in intensive care, he stayed at her side overnight and treated her personally until she finally started to show signs of improvement and that she was going to live.
Everyone I know who takes their pets to him completely trust that their pets are getting the absolute best in care in town. They are the AWESOME!

Would give 10 stars if I could. We are here on vacation and acquired a new puppy unexpectedly. I’m almost 70 and have had about 50 dogs in my life (and obviously used many, many vets). Dr. Hicks was not only Knowledgeable, but had the best «bedside manner» that I’ve ever experienced in my life. And the fee he charged was so reasonable I thought it was a mistake and had to ask for confirmation. The people who gave low ratings need some help… and i don’t mean veterinary. Sober up!
Awesome clinic.

I love this place! I had a very stressful situation with my sick dog. This lovely place worked with us in putting our dog down and they were so compassionate… so amazing. I would return here for sure. Very wonderful people…:)

Our pets have been seeing Dr. Hicks for years. Without question, the most caring and nurturing doctor in the Valley. Whether a typical scheduled visit, or early morning before the doors open or after hours in the evenings — Dr. Hicks is clearly the best we have every used in the 20 years we have had dogs here in he valley. In addition, the staff has always been friendly and concerned, often knowing our dogs by name upon entering. Simply a first class operation in bringing comfort when traumatized by any health issued your pet might have.

WOW says it all.
Dr. Hicks it awesome. We are from out of area and have a new boxer puppy that needed it’s 2^nd parvo shot. We just needed the shots but he did a complete vet check at no charge.
Very informative and great bed side manor.
Would be our choice if we lived in the area.

«Best Veterinarian in California»
Dr. Hicks of Palm Desert Pet Hospital is hands down the best Animal Doctor I have ever met.
He is very good, personable, and fair when it comes to what he charges (almost to a fault).
Would recommend in a heart beat.

Dr. Hicks seems knowledgeable, but his desk staff was less than welcoming when we brought our dog in with a minor emergency and no appointment. I called my regular vet (we only live here part time) and asked them to send her records over and when I talked to my vet later he thought it was odd the practice didn’t have a website or email (other than an AOL account ?) to send documents. All ended well but between a dark and dated waiting area, and the the low-​tech office I doubt we’ll be back since that made us uncomfortable.

Dr. Hicks & his staff are wonderful.
We’ve been taking our 3 little fluffy dogs to him for almost 5 years now and they’ve always treated us and our dogs with the utmost respect & compassion.
Recently one of my dogs was attacked by another dog that had gotten loose in our neighborhood. He required immediate attention, in my haste I didn’t even try to call, I just drove there at once. The girls at reception immediately ushered us in to see the vet. Dr. Hicks was so nice and calming. He took great care of my little buddy, through surgery and several follow-​up visits until he was fully recovered.
He & the staff couldn’t have been more helpful. He also took the time to meet with the other dog’s owner and explain what was being done (as the owner was paying for bill). The girls on the staff took over communications with the dog’s owner so I didn’t have to deal with it. They we’re just so nice, especially Anita, thank you!
They’ve always been very good dealing with the mundane check-​ups & vaccinations, but everybody really shined when a crisis was at hand. I highly recommend Dr. Hicks and the Palm Desert Pet Hospital.