Monterey Palms Nursing Facility

Putting a loved one into a hospital or other similar facility is very difficult. My mother had suffered a stroke and needed speech, physical, and occupational therapy plus 24 hour care. She was being treated at Eisenhower until the insurance ran out and we needed to take her to a secondary facility.
Visiting these places is no easy task. Most of the residents are very sick, elderly, and in terrible shape – it is no resort or spa, that’s for sure. I researched a couple of places before settling on Monterey Palms. The other places I saw were awful experiences.
I have been pleasantly surprised by how well this place runs and with the quality of the staff. It isn’t a «medicare dump» as other have claimed, but it is not the Ritz Carlton either. The rooms are adequate – not too fancy, but clean and serviceable. The building is old but is well maintained (they were steam cleaning the carpets during my last visit). I have seen much worse places than this, believe me. But you have to tailor your expectations.
As with any facility of this size/​type, your loved-​ones care is also dependent upon you. They have up to 99 patients, each with their own demanding care, so to expect them to treat your mother like their own is unrealistic. My mother was changed, fed, and looked on by the staff on a fairly regular basis, but they are busy and don’t do more than what needs to be done in a careful and considerate way before moving on to the next patient. I most definitely did not see ANY abuse or neglected patients, and I’m here day and night. To the person who posted a «list of their complaints» should have indicated that many of them were from years and years ago, not a current situation.
I can also attest to the therapeutic staff being excellent. We were certainly spoiled at Eisenhower, but the quality of the therapy, the patience and knowledge of the staff, equaled her previous care.
As I said, taking a loved one to a nursing facility is stressful, and visiting these places is no day at the beach. But with what is required of the staff and the demands that it takes to feed, care, and house so many people, Monterey Palms does a very good job.

This place is dangerous and is lawsuit waiting to happen. My father came here to recover on a heart condition. It’s a Medicare wasteland where no one cares about their patients. My fathers medication was administered to him improperly and two days late. This Unilocal review is only my first step in getting this place shut down

This needs to be closed. They are abusing people. look at their list of complaints

My Dad just went through a major surgery at Eisenhower Medical Center where he stayed for a week.
We had no idea what they had in store for him.
This place is a big «MEDICARE DUMP». It’s where the hospital dumps Medicare patients to save money.
This place is disgusting. It’s filthy, dirty, beat up furniture. The TV’s are bolted to the dressers. The floors are filthy, no one cleans, sitting in this place makes you feel like your in an Insane Asylum.