Car Pro of Palm City

Stopped in for the perfecr wave and the firl asked if i wanted the hot wax up hrade, told her no and she teied to ring me up as the Big Kahona which is the upgrade for $ 8 more. She rings me up and i correct her. She ask me so i want her to return my money? Yes, why do i want tp pay for aometging i refused?
No happy, untrustworthy.

Did a good job. Missed a little junk on my windshield. They did a nice job on my interior.

I’ve lived in Palm City for over 20 years and NEVER have I run into a business man as arrogant and short sighted as Vincent that owns this car wash. His customer service is non existent, you are on his time and his schedule. Don’t EVER leave your vehicle at this shop with the misleading promise that they will call you when it’s ready or leave the key in it if they happen to have to close early. It won’t be there or at least not accessible when you arrive and then you’ll be forced to call the sheriffs office to try to locate Vincent. THEN AND ONLY THEN, after he yells at the Officers, you will be placed in his priority list and at his convenience as to when he will arrive and release your vehicle. Dropped it off at 11 am for a full $ 225 detail, showed up at 2 to pick it up. No car. No staff. No call. Finally got Vincent to show up at 5pm! Took 3 sheriff officers and numerous phone calls. Despicable. He will never see my $ 225 again! Hopefully not yours either!

Worst car wash I’ve ever had!!! I spent $ 25 for the Big Kahuna. The wash was half ass, they wiped my car with what looked like wet cloths from other cars and drenched my car in amorall. It was so terrible. They didn’t even wipe inside I had so many streaks everywhere. My windows were not even cleaned, my side mirrors were still turned inside when I got into my car therefore they were not cleaned and my rims were still dirty. I even told the girl at the stand it was my first time, even met the owner Vinny I think was his name and he was told it was first time. I figured they should know that way they knew make a good first impression. Nope! Not the case. I guess once your paid they don’t care. Also once their «supposedly» finished with your car they don’t even have the courtesy to drive your car up to the front of the door they just leave your car there with the doors opened. Nothing like I’ve ever experience before. Jupiter auto wash on Maplewood road in Jupiter was the car wash I faithfully went to every Sunday years ago. They provide first class service from beginning to end. I live in Martin County now and work in Palm City so I figured I’ll give this place a try. I was very disappointed. I will never go back.

These guys are extremely rude. I took my car there twice and neither time they would wash my car. I have 2 golden retrievers and they said I could get it detailed for whatever
ridiculous amount. A car thats too dirty for a CAR WASH. In reality the car was not that bad so I took it to a great place in Jupiter off Indiantown road. The old fart who i guess is the owner must have money because that place looks empty whenever I pass it. Another thing is before they refused to wash the car they said an SUV cost another 5 or 10 dollars because of its size. Such a nice looking building and I was disappointed when they refused to wash the car. Sort of comical though. They won’t wash my car because its too dirty. Im hoping to see them out of business soon.

I just got my car washed, and it looks very good.
While I was waiting for the job to be completed, the owner or manager came into the lobby and asked who had a blue Lexus. An older gentleman claimed it was his vehicle. The owner handed the man four twenty –dollar bills which one of the female car cleaners had found under the seat.
So glad the worker was honest. (:
I like the coupons they send in the mail, and the gift shop helps pass the time.
Good attention to details inside and with outside with the vehicles.

Thieves in denial! Again they stole from my change cup! Notified the owner and he said it was my fault! What a lazy ass jerk who cannot or won’t manage his employees! Well I guess the thief you know is better than the thief you don’t! Every time it have had my car washed here they stole from me and management feels it is the customers fault!!! Have a nice car wash!!! Never take your car here!!!

I drive here from Stuart because they do the best job. They are family owned and will do what they have to to make sure you’re happy. Very nice people.

Just picked up my black Hummer from Car Pro. It should be noted this vehicle sits 365 days a year in a condo complex parking lot. No garage. After dropping my vehicle off at 8am i was given a ride home by the owners daughter in-law.Probably one of the most friendliest person i’ve met since coming to Palm City this past January for the winter. My Hummer looks better than the day i picked it up 5 years ago. The folks at Car Pro delivered what they promised. I have always used them on a weekly basis for a wash, and i have NEVER had any issue what so ever. I would reccomend these hard workers any day of the week. By the way my other vehicle is a newer bmw m3 convertible. And yes i trust them every week to keep it looking new. Best car wash in the Stuart area.

Call ahead if you want to have your car detailed.
They only offer gas station quality machine washes daily.
They promise services (vacuum window cleaning) that they do not/​did not deliver. The woman in charge had to send my car through 3 times to get quasi-​clean.
Not worth the $ they charge in my opinion.

I am urging anyone who is considering getting their car washed here to go ANYWHERE but here. Please. The rims on my truck were damaged during the wash beyond repair. They took the finish off of two of my rims (which cost over $ 2500). My rims are a matte black finish and came out silver! The owner told me it was not their fault and the rims are «defective». The owner offered no solution, would not even talk to me, and told me to call the police. I am now going to have to take him to court to get him to repair the damages. The BBB has given them an unsatisfactory rating. Please do not get your car washed here, please!!!

I was more or less acceptable with this company, until today. I drive a $ 45k car that I love, and hate to see it get dirty and scratches from being washed.
Car Pro can only help with one of those items. If you go there, your car will inevitably get scratched when they wash a standard non detail wash for several reasons… First off, as they take your car into the machine, they bust out a nice big brush on a mop rod and wash your wheels, then your car, then your windshield — ever think about that? The grease dirt and grime from your wheels then gets put onto your car? Really? Come on…
Then your vehicle moves through the machine where the big cloths drag across your car, sliding all previous dirt and grime, plus your wheel dirt and grime, across your vehicle. Really? Come on…
Then they dry it by hand with towels which look like theyve been through hell and back, and I doubt they use certain towels for drying and certain towels for applying chemicals. Really? Come on…
NOW! Heres the best part. I am fine with all of this… I got a gift certificate for like $ 150 bucks, which gets me a TON of just exterior car washes, which is all I need for the most part.
I went today to have one done, and I was told BY THE OWNER, that I can no longer use my gift certificate on just washes. That now, I have to use the entire balance ($ 112) on either a package (unlimited washes for a month), a detail job (I only trust one person to detail my car), or merchandise in the store. Are you KIDDING me? I cant use my gift certificate how I want?
They tell me I can get unlimited washes for a month — I use at best 2. Give me a freaking break. I hope this spot goes out of business again… This owner is a flippin nincompoop.