Figs By Todd English

Not sure how this only has 3 ½ stars in the land of food court kiosks. It’s easily deserving of 4– 41/​2, so I’m giving 5. Service was friendly. One of the girls even gave my daughter a Macy’s shortbread cookie.
Everything was delicious– from the eggplant and chicken parm sandwiches to the pizzas. We all enjoyed our lunches. Use your Macy’s card for an extra discount. Thanks Unilocalers, I would never have found this hidden gem without you.

I had the worst meal last week. Service was terrible. The salad was lettuce only, the pasta was swimming in oil. I Sent it back and it came out worse. Too bad, used to be a favorite spot for my family.

Really slow and inattentive service at a Todd English restaurant shouldn’t occur, but frequently does at the Gardens Mall location. Hire a couple more servers, and train them to act enthusiastic!

Been here several times and there are a few good items on the menu. For Todd English I had higher expectations.

Must have asparagus frites and fig/​prosciutto flatbread pizza with Gorgonzola. And nice bottle of Rodney Strong Pinot on half-​price bottle night (Wednesday). Nice warm white chocolate bread pudding, but hardly any room left. Cool atmosphere, friendly professional service. In Macy’s? A total steal.

We went to lunch on Sunday, July 19. When we arrived, we were greeted by staff and the waiter came over and introduced himself. Not one time did he offer to take our drink order. He immediately told us the specials and basically, that was it. When another member of my group arrived he never offered to explain the specials to her.
We ordered the fig and prosciutto pizza along with the mushroom pizza as appetizers for the entire table. When the pizzas arrived we tried to cut the pizza up into smaller pieces however, the crust was so hard that we had to ask for a sharp knife. Not only did we have to ask for a sharp knife we had to get up from the table and track down somebody to ask for a sharp knife.
Unimpressed with Both pizzas. With regard to the fig and prosciutto pizza you could not even taste the prosciutto because it was cut so thin and you could see right through it. Absolutely no flavor whatsoever.
We asked for a dish to «wow» us. We were led to believe that the Bolognese was Todd English’s signature dish. When he came to the table the linguine was stuck together as it had obviously been sitting for a while. The Bolognese itself was totally uneventful. It lacked flavor. It reminded me of cafeteria food.
Another guest ordered the fish special and the fish was overcooked and tough. We had to send it back.
Another concern was lack of service. No attention to detail. We had spilled a glass of water on the table and the waiter didn’t even notice or bother to come by and check on us. Because a drink order was never taken, all we had was water, when we needed refills, we asked the manager Thomas to bring us the pitcher and we would be more than happy to fill our glasses ourselves. Shockingly, he gave us a pitcher and let us fill our water glasses. The waiter Charles, came over and grabbed the pitcher out of my hand and walked away. Thomas was standing by the table and my daughter did not receive a water refill, so she stood up walked behind Thomas got a pitcher of water and he stood there and watched her pour her own glass of water and never offered to do it for it or take the pitcher back to the station. Unbelievable!
Absolutely one of the worst experiences we have ever had at such a prestigious named restaurant.
I have a cookbook personally autographed by Todd English. I should send it back to him and have his staff read the recipes and learn how to cook the dishes that bears his name.
Terribly disappointing. We will never go back and visit this establishment ever again.
The manager should be fired along with the chef. Who serves a pizza that the only way you can cut it is with a sharp steak knife.
The waiter needs to go look for another job, obviously, the service industry is not suitable to him.
Don’t take somebody to this restaurant if you intend to impress them. The only thing that will you will impress them with is your lack of better judgment.

This place was amazing! I just wanted something fast while shopping and didn’t feel like the food court. I started with the Roasted Pear Salad… best salad I have ever eaten! Goat cheese and almonds, perfectly roasted pears, and a delicious vinaigrette made from cherries! And it was huge, big enough for a meal by itself. I also had the pepperoni pizza… you can tell they make the crust themselves like the manager told me, so crispy and light! Good ratio of cheese and flavorful sauce. Finished with bread pudding… warm and served with delicious caramel sauce. Service was great, my waitress was very nice and the manager was making the pizzas! I will definitely be back!

Extremely disappointed, I expected that a restaurant carrying Todd Englishs name would be higher quality. The food was cafeteria quality, would never go back.

Reasonably priced for the quality of food. Their entrees are not good but the appetizers and pizza are quite good. Must try: asparagus frites, eggplant stack, any pizza. Service is ok. Except one time we had the most accommodating waitress from NY! We once observed staff smoking right by the entrance, no one wants to witness that. Outdoor seating is nice but the interior is narrow and not inviting. They share the restrooms with Macy’s and they are not clean. We keep coming back because of the value.

My husband and I go out to dinner about 4x a week and have been going to Figs for years. There food has gone down hill with the change of Chef’s. Well I would not even call the new Chef a Chef but a cook. Wedding soup bland, calamari very chewy, Mediterranean Mahi was loaded with olives, and the pork wasn’t cooked in the pasta dish. Service was great, always is. Upon leaving we had the opportunity of hearing the Cook in the back mocking us from the feed back we gave the server. So disrespectful and rude. Unfortunately, we won’t be back until the Cook is gone, which in our eyes should be soon.

I used to work at the Gardens Mall and I often had lunch breaks at Figs. The restaurant is somewhat hard to find at first, it’s located in Macy’s lower level in between the handbags and men’s wear (odd.) It’s almost always empty, that’s great for me considering I would only have an hour to have lunch.
The food is always good and the staff is always nice. I really enjoy their appetizer menu and their pizza. They also did catering for an event my store held, they have great warm foods. The pasta is also really good.

Worst dinner I’ve had in the 7 or 8 months we’ve been living here. On a Friday night, there were only 2 or 3 other tables full. Atmosphere is dull and depressing, and the food is even worse. Service was great though.

Okay … This is one of my favorite restaurants in Palm Beach County. I don’t care that it’s attached to a Macy’s — in fact, that’s a bonus when I need to shop there! The food here is outstanding! Every time I come, I have to have the Asparagus Frites, cuz they are so crispy, light, and flavorful mixed with arugula and lemon aioli. (This from a girl who never liked asparagus before!) The burger is always wonderful as well. Other favorites are Macaroni Simone, Chicken Caprese Sandwich, Fish Sandwich and salads. Best lunch place around. Don’t miss those Asparagus Frites!

Stopped in for a glass of wine and a salad in the midst of my Christmas shopping…. No thank you!. Took more than 5 minutes to be acknowledged by the staff that surrounded me.. The place is dirty, you can see the dust all over and the marks where they apparently just moved an item as it was the clean spot! The staff is dressed in a disheveled manner and looks more like they should be at IHOP.. I shutter to think of what the kitchen looks like or the sanitary practices if I have already seen the guest view of the dining area etc.
Haha, rolling silverware at the very front of the restaurant. Grabbing the silver by the portion that would enter knew mouth, after messing with your hair etc…. Thank you but no!
I would highly recommend NOT making this a stop on your mall route. Stick to the food court!

Tucked away at the gardens mall this place is a hidden gem. Amazing service both times I’ve been there and food to match. Very unique menu so you can try something new a few times in a row with no disappointments. Highly recommended if your in the area.
Calamari pizza. do it.

~LOVED IT~
Two weeks ago on a Friday we took a day off for a «date day»; dropped the little one at school and spent some «us» time together. Within that us time was a quick visit to the Macy’s furniture outlet to get rugs for the new house. And there it was, nestled in the hidden façade of Macy’s, the tiny little Fig… thinking the prices would be ridiculous, we went to the outside entrance to view the posted menu. A server came out and informed us that they were open for lunch and handed us a BOGO ½-​off coupon. That along with the reasonable prices dictated it as our lunch destination. We went off to buy our rugs, and then returned to a second convenient entrance inside Macy’s (and seeing as it was a downpour outside, convenient is an understatement.
We started with Asparagus Frites, awesome, we could have just eaten another 5 plates of those and been really happy! She had the pulled chicken flatbread pizza, and I the beef short-​rib special. The server was SPOT-​ON with her food descriptions. My plate absolutely was «comfort food on steroids»! The meat was butter knife tender and the risotto perfect. Everything was perfect… then… there it was… just under the ribs… a triangular piece of (wait for it. wait for it… horror… dramatic musical crescendo…) parchment paper. TTYTT, there are only a few things that make me send back food and complain, hair, bugs, and overcooking; this was a minor infraction which in no way was going to impede my desire to consume every last morsel on my plate. I politely brought the issue to the servers attention, told her there was no need to take my plate, and told her to simply inform the cook to be more careful. The slip up ended up with the staff insisting on us having dessert. We turned the server down twice, but were finally talked into accepting the offer; bread pudding baked with white chocolate. We were full and told ourselves we’d just have a bite or two… as you might have guessed, we devoured the oversized treat. Creamy, warm, custardy, ‘nuff said.
We loved it, it’s not The London, or Knife, at least not in price ;)
What it is, is 4 star «Americana» food at a reasonable price. Just wish it was larger and NOT inside a Macy’s… 4 ½ stars, losing a ½ star more for the location and not the parchment paper!

This place was not that impressive, but it is much better than anything in a food court. I had the cobb salad which was good, but wasn’t the best salad I’ve had in South Florida. My friends seemed to like what they ordered. One meal was their pizza which was much larger than we all thought it was going to be.
Service was great and it was a casual place. Most of the patrons seemed to be those stopping in for a bite while shopping. I don’t think there was anyone there just to try the restaurant.
The entrance through the mall may be hard to find, as it is inside Macy’s and near the teen boys section.

Ordered the «Oliver» thinking it would be traditional margherita pizza. It was a overpriced «Red Barron» pizza from the supermarket. No fresh mozz or basil. Very disappointed.

This is such an odd little set up. Very small, tacked onto the young men’s pants department of macy’s. But don’t overlook it. The food is GREAT and quick. The bar is nice. I love to start my day at the mall here. It’s not as busy or big as the other restaurants, and the food is so much better. Well curated and reasonably priced wine list. the BLT Burger is EXCELLENT (but messy… what good burger isn’t?)
The strawberry spinach salad and the caeser salad are both great. The pizzas are pretty big and the fig and proscuitto one is really tasty. The service is always exceedingly friendly and competent without being stuffy. I hate to even write a review on this because I feel like it’s a hidden gem.

A Todd English restaurant inside Macy’s? Damn Macy’s, you’s fancy. This is the second Todd English restaurant I’ve eaten at. Between Figs and Olives, I prefer this more casual bistro. Lunch was great today and I would much prefer eating here for a couple of bucks more over the food court.
The complimentary focaccia bread with olive oil was addicting. I never pass up on bread this good. For lunch, I got the half fried eggplant sandwich with the tomato and spinach soup. Both were done really well. Unlike the tomato bisque that I’m accustomed to getting, this soup tasted very healthy with giant chunks of tomato, whole leaf spinach, and orzo. The crispy eggplant sandwich was very tasty as well, which was balanced with fresh pieces of mozzarella and balsamic vinegar. The spaghettini is a nice option if you like pasta and garlic. The sauce was well-​seasoned and the meatballs were good, albeit a little over breaded.
Overall, Figs is a great restaurant for «mall food,» if you can even consider this that. Initially, I was put off by the faux wood-​fired oven, but the free-​form pizzas actually came out looking pretty good. The large size can easily be shared between two people. I’ll have to return to try the fig and prosciutto.