Pep Boys

Palatine, Estados Unidos

4.4

Aberto agora

12 avaliações

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Telefone
+1 847-359-3007
Site:
www.pepboys.com
Endereço:
315 W Northwest Hwy, Palatine, IL, 60067
na Lynn Dr
Paradas e estações próximas de transporte público:
1.2 kmPalatine
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Hoje

Hoje 7:00 – 19:00
Aberto agora
Horário local (Palatine) 17:10 quarta-feira, 18 de junho de 2025

Horário de funcionamento

segunda-feira 7:00 – 19:00
terça-feira 7:00 – 19:00
quarta-feira 7:00 – 19:00
quinta-feira 7:00 – 19:00
sexta-feira 7:00 – 19:00
sábado 7:00 – 18:00
domingo 9:00 – 16:00

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12 avaliações para Pep Boys

Não exige registro
Classificação do local: 4
Palatine, IL
I have had several jobs done here on my car and My wifey’s as well, they do a good job and are attentive. They did give me one wrong tire when I had to get a replacement, but they remedied the problem with pleasure when I figured out the mistake.
They also communicate well, promised phone calls were made in a timely manner and all appointment/​time estimates were spot on.
Not to mention their Prices are very reasonable, and there are plenty of PepBoy coupons out there as well.
Thank you Luis and everyone else at Palatine Pep Boys.
Classificação do local: 5
Park Ridge, IL
Excellent service from Louis and Matt on a Sunday after a pothole are part of my rim. They were not only quick to reply but courteous and gave some good advice on the pros and cons of purchasing an after-​market rim for my BMW 3-​Series. Just solid service all around.
Classificação do local: 5
Palatine, IL
Went in on a Friday after work to get a tire switched on a rim. They got it done right away and were very fair on the cost.
Classificação do local: 5
Fox River Grove, IL
I drive by this location often, so when I got a flat on RT. 53, I decided to have my car towed to them. It was ten minutes before they closed, and I wasn’t expecting them to do anything for me … but they did! Not only did they stay open late to help, the service manager (Tim) went out of his way to help me locate my warranty information before checking me out. When I said «Tim, you could have just charged me for the new tire, and I would have happily drove away tonight.» His response is the exact reason I am going back to them for service in the future — «I couldn’t do that, I have a conscience.» As I was getting ready to leave, another customer walked in. His car was dead a couple blocks away. I was floored when Mike said «I’ll grab a jump box and go to see if we can get you going.» Remember, this is well-​past closing time! These guys are great, and trust worthy.
Classificação do local: 5
Idaho Springs, CO
We went in for a re-​torque for the winter tires. The guy who greeted us professionally looked up the torque required for my particular vehicle and refused to take the tips we offered at the end!
Not saying you should take advantage of the free retorque, but these guys truly make me feel good that I, after years of not bothered to write reviews, came up here and shared this experience with the potential customers who are unsure about the quality of this shop.
Rest assured.
Classificação do local: 5
Palatine, IL
The guys here were very helpful and didn’t make me feel stupid for asking questions.
I had issue with the tire pressure gauge part and they also lifted my car to check for a leak spot. The cost was minimal. I would definitely recommend!
Classificação do local: 4
Palatine, IL
Went into Pep Boys for an oil change today. They did a fine job. I was there for a half hour, beginning to end. Retail area and waiting area are all one and left a little to be desired. The retail area was small and orderly. I just can’t bring myself to give many auto repair place 5 stars because it seems that none of them are appealing to anyone who has to sit in their waiting room. They smell and they always seem dirty. All that being said, I will return here because they did exactly what I asked them to do for a fair price in a decent amount of time. Thanks, Pep Boys.
Classificação do local: 5
Palatine, IL
I have used PEP BOYS once in the past, and they treated me with respect, kindness and fixed my battery quickly. No hard sell and left with my mind put at ease. I was experiencing a noise under my car and was imagining all kinds of issues. My brakes were squeaking, also (i had been told by another place in town, that i just had to live with the squeak. the brakes were fine). i had them check them with the free brake inspection deal. They were speedy (i had a time issue), fixed the squeak the other said to live with) and reassured me that all was fine. they even noticed i needed an oil change, as i usually go to jiffy lube and took care of that for me. They got me out of there on time, offered me a coupon, and i got out of there for less than the oil change at jiffy lube.
Louis and his mgr, Ron and their team are great. The place has free wi-​fi, a tv and free coffee.
THANK YOU PEP BOYS FOR PUTTING MY MIND AT EASE, MAKING MY CAR SAFER, AND FOR BEING KIND… IT GOES A LONG WAY IN MY BOOK!
I WILL RECOMMEND YOU TO EVERYONE…
Classificação do local: 5
Glencoe, IL
This is my new go to service place. I was referred to this place by a couple friends who got a lot of work done here & had nothing but good things to say.
My first time here I came in because I had a nail in my tire. They told me they would match the price that Wal-​Mart had given me of $ 10. This made me happy because I would much rather go here than Wal-​Mart.
After about 10 minutes they let me know that the nail didn’t go through my tire & wouldn’t need patched. They also told me that there would be no charge. I was very surprised not only by the fast service but by how honest they were.
Most places would have still tried to charge something. On most of my visits here I have dealt with Tim & he was very friendly & always explains everything in good detail.
Overall this place is honest, has good & friendly service & they price match. I will go here again for service.
Classificação do local: 2
Roselle, IL
Ok, had a routine inspection done (five hours for brake and suspension INSPECTION) and there was a glitch when putting my pads back on my car. Had to return the following morning to find out that glitch was going to cost me a rear brake job. It was discounted but not comped. The only reason I’d be back is because of the store manager. Some places you leave feeling robbed and neglected, this place i left more feeling only robbed. After all was said and done I did feel like he cared a bit although there might have been more he could have done to make me feel satisfied. There’s nothing else really except it just caused me a huge inconvenience and made me late for work.
It’s a newer shop, small, clean. Easy accessible location. Maybe try your luck here. I don’t care what anyone says, no one should have to be at the same shop two days in a row.
Classificação do local: 5
Davidson, NC
I recently needed to have my car towed in for repair and chose this new Pep Boys Auto Repair (a former CMI Mechanix location) close to my home. Their recommended towing service got to me in only 25 minutes (half the time quoted). The Pep Boys manager then had my car completely inspected (along with a oil + filter change), and just recommended a battery cable change to me.
They mentioned some replacement parts I would likely need later in the year, but didn’t try to sell me anything unnecessary. My scratchy brake sound was also easily fixed without a costly brake repair. Even repairs recommended by a different service shop turned out not be needed after all. Total repair cost was only about $ 100. I was prepared to pay several times more.
Looks to me like they do very honest work. I will definitely be back.
Classificação do local: 3
Chicago, IL
I recently received a coupon for an oil change, so I decided to give Pep Boys a try.
There’s nothing magical about an Auto Shop, but the service when I first arrived was good.
After wards it seemed that I was waiting for some time and I was getting a little irritated. They seemed to be over booked and I won’t take that out on the employees. They were nice enough to put a back light bulb in and my new air filter without charge. Saved me the aggravation which was a thumb up.