Maaco Collision Repair & Auto Painting

Had this Macco location replace and repaint a front bumper for a 2001 Camry. This car has a 2 tone paint color with a pearl color on the top half and a silver color on the bottom. The shop said it would cost much more to do the 2 tone color so we said just paint it all silver.
When we arrived to pick up the car (delivered on time) the bumper was painted in the 2 tone color to our pleasant surprise.
The shop owner said the car just didn’t look right so he repainted the bumper to perfectly match the car in two tone color at no additional cost.

The wifey hit some curbs and the paint on my car’s front bumper was scratched pretty bad on the corners. «Uh oh, better get Maaco.»
I could have gone with several other independent body shops but I intentionally chose Maaco since they are located nationwide, certified, and the warranty on all services. Being a nationwide provider and having a warranty are worth the extra cost in my book. It turned out that the price wasn’t too much more than other places. The manager helped with the initial quote and worked with getting to a price that was within my budget. It was only $ 400 for the lower bumper and front grill which is not bad at all.
It took two days to service my vehicle and the results were great. The paint job matched the original color and you could barely notice the deep scratches from before. There were no drip marks and the front bumper looked brand new. With a five year warranty, this was a great deal and definitely worth the money. Check out the photos that I uploaded of my car before and after the paint job. The one thing that would have made it a five star experience is if they washed my car and cleaned the inside. There was just some leftover powder on the floor mats but not a big deal at all.
Thank you to Maaco in Palatine for being reliable and doing honest quality work.

This is my first time using Maaco for repairs. Looking over the reviews already posted I am pleased to add my 5 stars. Rolando did everything as promised and treated me as if I was the only customer he had. That wasn’t true as they were busy. I live some distance from the shop and had some timing issues on my part. Rolando was completely cooperative and flexible adjusting his schedule to make it work for me. Bottom line is this shop receives my endorsement

Let me start off by saying I did get help on the price which I was appreciative of. But the poor follow up and the condition my car was left in was not appreciated. When I went to pick up my car my fender was not done that’s fine I get it stuff happens. But while I was there I pointed out 2 drips on my front bumper that I want taken care of while my fender was going to get painted Rolando said no problem. Friday I go to pick up my car my fender was painted drip marks still on the front bumper. At that point was not to happy obviously if there was an issue with the car not being done right the first time you would think they would do a walk around the car the second time to ensure the same problem was not there before calling the customer. Did not want to leave my car again so I decided just to live with it. Get in my car dust and handprints on my back seats handprints and dust all over my driver door panel and steering wheel. Who delivers a car like this not acceptable. When I get home I pop open my trunk over spray on my golf clubs are you serious. Over spray on my taillghts on my back window on my passenger rear window just ridiculous. I couldn’t believe how little they cared. Only giving two stars because of the help on the price but will not be going back.

This was my first time ever visiting a Maaco for autobody repair. The staff was very pleasant to deal with and professional. Al Patel, the owner at this branch, and staff went out of their way to assure that I would be satisfied with their completed job, and I absolutely was. Overall, I was really pleased with their price and how fast they finished my car. I would highly recommend this specific Maaco branch for any car work!

This place went above and beyond the basics for us. We dropped the car off last minute after our local Maaco closed unexpectedly. We needed some rust around the gas cap fixed. It was worse than we could see from the surface and Rolando went out of his way to do a great job and make sure we are satisfied with the work. They kept the car an extra few days to remove the gas tank and it looks great. Plus, we were paying for this out of our pocket and it was extremely reasonable. I’d recommend it to everyone.

Al was great did what I asked. Delivered when promised. Very pleased with the last results.

Had some work done on my rear bumper. I worked with Pete. Pete was extremely helpful in walking me through the process. Pete completed the work well before the promised delivery time. Maaco seems to have a reputation for doing only low to mid tier jobs, but I am very pleased with this location, and would go back.