Lindsey Funeral Home & Crematory

This funeral home facility is disappointing and the staff are rude and not compassionate. My Father’ funeral was here last week. This funeral home managed to add to our burdens rather than provide a comfortable place and positive experience for the service. Here is a summary.
Staff were unprofessional, rude and snapped at any family member who had a question or needed something. Some of the staff working the day of our service were David Godfrey, Brandon Heine and Jennifer Heine.
Also, I honestly thought that there had been a mix-​up because my father was unrecognizable. I thought it was someone else and other family members and friends made the same comment.
Facility is run-​down. They have very antiquated equipment for showing digital photos (small screens, must use their own discs, etc). The carpets were shabby/​dirty and it looks like it hasn’t been refreshed since the 80’s. There is only one bathroom/​single toilet for each (ladies/​gentlemen). There was a line out the door and no paper towels and toilet paper even though it was a morning service.
There was no comparison to the experience we have had at Milner and Orr with other family member’s services. I’m not sure which funeral homes in Paducah are locally owned/​operated versus being owned by an outside company. For me, the quality of the experience must come first. If you have a choice, I strongly advise against using Lindsey’s.