Wilson’s Plumbing And Heating

I wouldn’t hire anyone who has complete disregard for human lives and local laws. I watched one of these drivers blatantly blow through a 4-​way stop sign right next to an elementary school during the morning dropoff. In his haste he crossed a crosswalk right in front of a mother about to enter the crosswalk with her children, then he sped off at at least 30 mph in a 15 mph zone. Totally unacceptable. It’s one thing to drive like a jerk when you’re in you’re own car, but in a work vehicle representing a company, not brilliant. Not someone I would want working in my home.

I have been using Wilson’s Plumbing since 2007, and I can’t imagine going to anyone else. Each of their techs has been friendly, on time, & cleans up after the job. And they always give me a quote before they begin, so I never have any surprise costs.
The reason I am writing this after all this time? I just got a postcard from them, asking me to rate my last service call, to «help make Wilson’s Plumbing Number One». I have never had any business do this before, to care that much about how the customer is treated.
I just wanted to say how much I appreciate their strive for excellence.

This review is for my elderly parents who were charged $ 300 to install a simple bathroom faucet. This was after the plumber «generously» gave them a «discount» from his original quote of $ 400. Then he failed to do the job correctly. Clearly they’re relying on the fact that their elderly targets do not read Unilocal.Shameful.

Just met up with Gary Wilson with Wilson Plumbing & Heating to get a free cost estimate on potential plumbing issues … I also had him look at a couple of other potential issues … Gary took the time to explain everything in detail and make service recommendations which was in OUR best interest, the homeowner; he was also very generous with his time … That’s how you build TRUST. I have a hard time believing that this business only collected negative Unilocal reviews based on their reputation in the community.

They came out to my house in salinas and did a wonderful job. The technician was very professional and the people on the phone were well organized. They were more expensive than your small plumbing company with out the resources which a large company has but they have a great warranty and are licensed and fully insured. You have to remember that you get what you pay for. Should you pay more for professional service? That’s up to you but it is worth it to me. John P

Don’t Go There! I made a huge mistake not going to Unilocal first on these rip off con artists. Just read the other reviews and you’ll understand. IThe same happened to us.

This is not the company you want. Just yesterday, 05/​18/​2013, i had guy from wilson’s come to check my air conditioniong. I’m not the type to follow around the house so i let him work. Well, he said it was working upstairs he he not sure what happened. Well, i went up before he could leave to find IT WAS NOT WORKING. He said, it’s puzzling bc everything is connected right. He tried to sell this bull crap wilson’s warranty for $ 159.00 but knew that would be a rip off so i decided not to purchase that. Well, he told me if he was to JUST CHECK the reverse valve, that would cost another $ 450.00, JUST TO CHECK, are you fucking serious. I paid the service fee of $ 79.00 and THAT is to find the problem but this dude said it would cost another $ 450.00. I said oh no, that is what this service fee for. He barely did anything, (he’s a very nice guy) but just looked at the thermostot and zone board but did NOTHING, took nothing apart. He said the problem is probably the thermostat, which i had just installed about 4 months ago, brand new but i figured i’d give it a try. Well, i just come from home depot purchasing another thermostat and THAT WAS NOT THE PROBLEM. It seems as if they want the EASY WORK and he was also in a hurry to get to Garland for his next stop. This company is bad news, i’m just going to renew my insurance and let them take care of the problem but. Also, my appt was from 9 – 12 yesterday, but i had to keep calling and got no return calls and they showed up after 6pm. Very bad Business, if you see Wilson’s trucks riding around, do not write their ph# down, find someone else. He also said could be the reversing valve on my unit and i told him NOT POSSIBLE bc the downstairs would not come on and he said, «you are right». It seemed as if i knew more and i’m not even the technician. JUST RIP OFFS for you SERVICE FEE.

Had a sink drain cleared and a leaking faucet on my sink repaired. My opinion is that I would explore other options in the future vs using Wilson Plumbing and Heating. This is because they are absolutely HIGH in their pricing. They were here for less than an hour and it cost me over $ 400 to do the work. What was really ridiculous was the price to repair the dripping faucet: $ 280.99. The faucet was less than $ 80 when I bought it new. It took all of 5 minutes for this work to be completed.
The response time was quick. Less that an hour.
The plumber that came to my house was courteous and professional.
Clean up was done after the work was complete.
THE PRICING IS OUTRAGEOUS!
Do yourself a favor and try someone else.

Called and got a 3-​hour window for the following afternoon to correct a plumbing problem. Two hours and 50 minutes into the 3-​hour window I called them asking when they would arrive. They said they were pretty busy and wouldn’t make it out to my house that day. (Thanks a bunch for calling me, guys!!). I asked if I re-​scheduled, what was the possibility of this problem happening again. The response: «well, we can’t make any promises as we’re only human.». Amazing.

These people should be prosecuted for robbing anyone stupid enough to call them! They charged my Mom $ 578 for a 30 minute job and a $ 30 part– (I confirmed the price of this part with my plumbing supply store.) They showed her their official-​looking ‘book of costs’ to justify their price gouging. Total absolute RIPOFF artists. How do they sleep at night when they make their living robbing helpless elderly women?

We’ve used Wilson’s Plumbing and Heating several times, in emergencies, because they can typically get someone out to your house the same day. Unfortunately, this last time, they didn’t solve the problem (sewage backing up into the house), and when I called the next day with the same problem, they couldn’t guarantee that anyone could come by. I called Crazy Drains in a panic, they came right away, and I found the plumber to be very efficient, quick, and helpful. They charged half of what Wilson’s did, and they actually fixed the problem. Give them a call… 831−649−2500

I can’t believe these guys can’t get turned in somewhere. I thought I was the only one that felt completely ripped off and scared into thinking there was a bigger problem than there really was until I read the other Unilocal reviews. The technician was nice, and snaked my sewer drain, but informed me that it was so bad that I needed a new line (a cost of $ 8,000-$ 12,000) or I was probably going to get sewage coming back up into my house? I told him I had to definitely think about it, but he was very persistent. And to top it off they charged me four times the amount that my usual plumber (Crazy Drains) charges me!!! FOUR TIMES THE AMOUNT!
These guys are all about sales, and getting the most money they can get from you.
But heck, as you can see by reviews it’s not just my opinion!

I will say they are polite guys, they do get the job done, but they are prohibitively expensive. I had one furnace service and then one plumbing service. A few minutes of work on a stopped drain was nearly $ 174. Then about a half hour of work on a furnace issue was nearly $ 800. The menu pricing doesn’t save you all that much, but I did get to use their stupid $ 10 coupon. Wow! What savings. It’s unlikely I’ll call them again.

While the young man who came and performed the needed work was personable, clean, and did a pretty good job — he did neglect to tighten a clamp under the sink — thankfully I came into my kitchen not long after starting my dishwasher to find the kitchen floor flooded — had I waited any longer, it would have migrated to my hardwood floors!
Additionally, I thought the price was ridiculous — over $ 300 for a job which took less than an hour and was nothing extraordinary or complicated. I won’t be calling them again!

i’ll list the facts
They charged us 400 bucks for 1.5 hours of work and a part that we later found out that A. we could get elsewhere for 32.99 and B. was not even the problem.
We fell for it once but never again. the problem with our furnace still exists and although we lost that money we have decided to get the part that’s really broken elsewhere and finish the job ourselves.

I had a similar experience to Sandra. And it was Wilsons (not Chris Wilson).
They recommended replacing the whole heater system because it was too old and the circuit board was bad which they said the cheapest one was $ 4000 — umm … I’m pretty sure That would have fixed the problem but our heater is only 10 years old and it was working fine before. Luckily I had a contractor friend that referred me to someone else that said that it was just the sensor that was only $ 20 … and it was. We used Staley’s Heating & Sheet Metal in Salinas. They were a bit pricey but honest. Their honesty is worth paying for. Wilson’s is crap.