Moving Right Along Movers

I used Moving Right Along 18 months ago. Despite punctuality and very nice movers I have to give them only three stars. They came in $ 1500 over estimate and we actually did much MORE of the packing ourselves than I had discussed with the coordinator. The packing that they did do was ludicrous. Individual cans of soda packed in paper ten sheets thick and clothes thrown into huge wardrobe boxes willy nilly, nothing arrived on hangers. Unpack ing I found that items from different rooms had been thrown together as well. One desk was broken, I called several times and was told to send documentation of damage and replacement value. I was able to do this exactly. After not hearing from them for a month or so I had to call several times to get a call back. They wanted to come and fix it. I had already replaced it, I didn’t need to store a piece of furniture that was not reparable (I had a carpenter look at it). This resulted in more stress and then a check for a fraction. I’m moving again and did not call them. A move estimated at just under $ 4000 was close to $ 8000 with tips. I moved from a three bedroom colonial to a house one mile away.

We were quite disappointed in our experience with Moving Right Along Movers. Upon arrival, the movers did not have the proper tools, so my father had to run out to purchase them. We found the process to be extremely slow-​moving and hectic, and even had to pay for an extra two hours than originally quoted. Some of our furniture was broken and pieces were left behind. When we called the next day to ask if they could come back to our home to bring one piece of furniture we accidentally looked over, they said that they would have to charge us a large fee. After giving them great business and overlooking many mishaps, we found this to be insulting and unprofessional. Needless to say, next time we move we will look elsewhere for assistance.

Fantastic. MRA moved us from a house to our new apartment last week. Wasn’t the first time I used them (I didn’t for one particular move and regretted it.) They were careful, punctual, extremely responsible and responsive. The crew was great and made a challenging move (trying to move on a day when alternate side was suspended; only one elevator, a ton of stuff) smooth and seamless. Thanks to all of you — few things are more stressful than moving but you went above and beyond and contributed mightily to making this move as easy as possible.

I used Moving Right Along for a move a few years back. I actually hired them to pack my house and move me. They came in with a team of guys and packed my house in a few hours (4 – 5) It saved me 50 hours of my own time. The move was seamless nothing broken, nothing lost. Jimmy the owner was top notch. They were not the cheapest nor the most expensive. In the service industry you get what you pay for so and I was happy with everything! Thanks guys!!!

We used these guys for a move from a bedbug-​infested apartment to a fumigation warehouse to our new apartment. The movers were professional, helpful, efficient, and had great attitudes and work ethic. We had a few bumps getting a proper estimate at first but they finally sent an on-​site estimator and he was able to give me advice on how to save money and do some of the packing ourselves. We came in very close to the estimate, and the reason we went over a bit was because we didn’t do as much of the packing as we had planned. But even with that, it was VERY close and I was not upset that I ended up paying a little bit more than I had planned.
There were a few issues that motivated a 4-​star review instead of 5-​stars: 1) they didn’t label the boxes very well. It made it very difficult to unpack. 2) I gave the foreman a 20% tip in cash at the end, and he counted it in front of me and then announced the amount to the guys. Even though it was a good tip and I wasn’t embarrassed by it, it was still kind of awkward. 3) When taking apart our furniture with shelves, they packed the hardware and taped it to the furniture so that we could easily put it back together. That was helpful; but unfortunately they didn’t do that for every piece of furniture. I have a kitchen cart that now has a rickety shelf because I couldn’t find the pegs that hold it up.
But all in all, I am very pleased with MRA’s work and would recommend them and use them again!

When I moved back to New York from Los Angeles in May of 2010, I needed some help unpacking the moving truck I had driven from the West Coast. A friend of mine called the Moving Right Along folks, and I cannot tell you what a pleasure it was working with these three guys.
All three gentlemen worked their buns off in the heat, taking care with my stuff and going to two locations when all of my things didnt fit in the first location. I was very happy, because I’ve had some horrendous experiences with movers in the past (who hasnt?). They were courteous, respectful, funny as hell, worked so hard and hardly without any break in spite of the fact that I and my friends insisted they could relax every so often and take a breather — it was hot; there were stairs. They just kept right on moving, only pausing for a few minutes a couple times so they could catch their breath and get something to drink. They were personable and friendly and the price was very reasonable because there were a lot of boxes, and since I have a sizeable library, many of those boxes were heavy.
In November I am going to be moving my stuff, which has been in storage at a very kind and generous friend’s apartment, into a commercial storage facility, and these guys are the first I am planning to call, just like I promised I’d do next time I had to move all my crap around again. And when I am finally ready to move into an apartment of my own, hopefully in the first half of next year, I’ll use them for that as well (provided the second move turns out as well as it did with my first experience with them).
I’ve only hired these guys once, but they were flat awesome. I hope that this is the way they roll on a regular basis, and not just an anomaly. Come November, we shall see! I will update my review as needed, but for now I wanted to place my glowing report of my first encounter with these guys on Unilocal.I didnt even think to do it before, but I want it out there now. There are so many awful moving companies, the good ones deserve a shout-​out. I hope that I never have anything bad to say about this company, just because the three guys who helped me out last year were just that cool.
Thanks, guys! :D

After researching moving companies I finally settled with moving right along and was so happy I did. Antonio in the sales office was stellar he helped me reach an realistic estimate with what I would actually be paying while the other moving companies where giving me the run around on price and what was included. I at the eleventh hour realized that I might be needing a bigger truck and Antonio was more than helpful in making that happen and helping me come in on budget.
Day of the move the crew arrived on time and were courteous and fast. You would expect for a group being paid by the hour to take their time but these guys where impressive… nothing was broken and all was accounted for. They also helped me by picking up purchased furniture from the store while on the way to my new apartment.
And the best part??? Two days later the owner called and followed up, he genuinely wanted to know how my move went and if I was satisfied.
PS_​Moving right along also gasses their trucks to fight against any instances of bedbugs on a regular basis, which is super important given the amount of bedbug cases in NYC.

These guys charged me a VERY high rate — more than double what I paid Integrity Movers (which I would highly recommend).
Unfortunately, I HAD to work with Moving Right Along (MRA) because they were the only movers that would work with the company that fumigated my belongings after a bedbug infestation in my old building.
The experience with the bedbugs was extremely traumatic, but MRA managed to make things a little bit worse.
I paid through the nose for packing in addition to moving. When my belongings arrived, I discovered that the movers just threw things in big heaps into boxes, rather than hanging clothes, etc. Not entirely surprising, I guess: Turns out, at least one of the movers drank up an entire, one-​liter bottle of my vodka during the move. (It wasn’t spillage — I called up the manager to complain, and he told me that the person responsible had done this before and he had been punished. Awesome…)
Most of my stuff arrived intact, but the movers literally walked off with one of my belongings — a new weight bench. They asked me if I would like it to be put «in storage.» I told them: «Yes, I have a storage locker on the second floor. Put it there.» They claim that they thought that I wanted it put back in storage at their facility.
Anyway, turns out it didn’t matter: After calling the manager to ask where it was, they said it was lost, and to file a claim with my insurance (which paid me a fraction of what it was worth).
You would think that the high prices would get you good, if not great service at MRA. What you get for the extra money is a polite, native English speaker answering the phone, who is very sympathetic when you call about the poor service and your missing stuff.

Two days ago I got a call from Stephanie at Moving Right Along, thanking me for the positive review I left almost a year ago. The company is sending me a small gift as a way of saying thanks. First champagne, now something in the mail… customer service like this definitely deserves another star.
Am I a Unilocal prostitute now, selling positive updates to the highest bidder? Does this tarnish my reputation as a fair-​minded, no nonsense reviewer with an acerbic wit? Hmm. I really did like the service and I think this is a cool gesture. But who doesn’t like free gifts? Aren’t I simply showing that I can be bought? Maybe so, maybe so.
Note to business owners: Dry, crisp, and full-​bodied is how I roll. PM me for my address.