Tiffany Nails & Spa

Even my Dad thought this was a horrendous manicure.
I got to the salon around 11:15 this morning for a simple shellac removal, manicure, and shellac polish change. What should have been a procedure that took 45 minutes to an hour AT THE MOST, turned into an hour and a half of disappointment.
Feel free to reference my photo for an example of what an «acceptable» shellac manicure is at this salon.
My manicurist began our session by telling me she was sick and she was up all night with a cold. Great. I really want you to touch my hands now. She proceeded to take off my shellac which became a 35 minute process. Once we got to the shellac application, she put two coats on at once with a combination of horizontal and vertical brush strokes… she did not even paint the sides… no UV in between the two coats. After UV light, she applied a third coat. when I asked about the bumps and ridges within the polish she informed me they would come out with the top coat application. The bumps did not come out and my shellac is a cracked globby mess. After the manicure was over, what I assumed to be the owner or manager came over and looked at my nails. I informed her that this was unacceptable and if I had the time, I would have had her take it off.
My manicurist started crying and explaining to me that she was sick and she usually does a great job. I’m sorry is it my problem that you are sick? Call in if your sick don’t come to work and infect all your customers. I was charged $ 15 for a plain manicure instead of a shellac manicure. It should have been free. I spent an hour and a half+ in there wasting my time.
Do yourself a favor and just make the drive to Creative Nails in Rochester.

Small shop, but the ladies were lovely and did a wonderful job!

This salon is very clean and well decorated. Good atmosphere. I know I’ve read a couple reviews that the owners are not friendly. I can’t speak on this because I haven’t had any experience with an owner of this salon. I can say however that Crystal did a fabulous manicure on my nails. She was very nice and wasn’t overly chatty (which to me is perfect. I don’t want to be chatty during my nail appointment, I’d rather relax). She took her time and gave me an excellent manicure. I give her extreme props too because my nails were in horrible condition from having acrylics and gel polish on my nails previously. I will be going back to her weekly if I can! Just can’t beat a well done $ 15 manicure. If you go, I would suggest making an appointment and I highly recommend seeing Crystal if you can!
Also, Stephanie does AMAZING shellac! Lasted so long. She’s do nice and really makes sure everything looks perfect. Going back to what I said previously in the review before editing; I have met the owners now and they are friendly. I don’t really know why any one has had problems here. This place is the cleanest, the girls are so nice and fun, they have an awesome color selection, and they do amazing work.

Stay away! Worst experience I have ever had at a nail salon. Read a few google reviews that said the place was clean and quick but the owners were extremely rude — thought I would give it a try anyway because the location was convenient.
Scheduled mani appointments at 2:30 for a girlfriend and I. When we got there, I was told by the owner that we couldn’t sit together because our manicurist’s stations weren’t next to each other. There were 8 open mani stations.
When I chose colors for my shellac, I wanted pink nails with one gold nail on each hand — was told I had to pick one color only. After an argument with the owner he told me I could have two colors, but it would be $ 5 extra. Fine — I will pay for a service but don’t tell me you can’t accommodate such a simple request.
The owner did my friends mani himself, and made her feel stupid and like she picked an ugly polish color.
I didn’t realize how ownership could have such an impact on my experience — I figured if my nails looked good and the equipment was clean and quality it would be fine. Totally not the case. If you’re looking for a fight and terrible customer service, this is the place to go.

Extremely rude nail techs & if you miss an appointment, you’ll get an abusive message from the owner’s husband on your voice mail. Get in & get out, fast. Strange way to run a business.