Oviedo Florist

I live in Texas and called Oviedo Florist directly to have some flowers arranged and delivered to a friend celebrating her birthday. I called before business hours, and I was asked to call back after they opened. I said I would, but I actually didn’t have to. They called me! I am not a fan of ProFlowers, which delivers vases and boxes of sticks that don’t bloom until a week over the occasion, or Teleflora, which is expensive for what you get. So, I found Oviedo Florist online and called them directly. I am so glad I went this route. I got the best, personal service. I told them my budget, and they made a GORGEOUS arrangement and delivered it the same day I called. I was very pleased. Ford (the man with whom I spoke on the phone) was professional, personal, and generous. I did not feel rushed. I see that not everyone has had a good experience here, but I had a great one. I would use them again in a heartbeat.

I work for a non-​profit organization and we needed a donation to be made for an upcoming event. These ladies who work here need to be properly trained on how to treat customers and businesses over the phone. I would highly recommend to anyone else in the area to take your business else where. To the woman who owns this business Marleen you are nothing but rude and disrespectful. We will never use the business of rude and ugly people. Thank you so much and have a great day.

What a wonderful experience I had with Oviedo Florist. I called them a few days before Thanksgiving on my way home from work hoping to purchase an arrangement. The owner answered saying they were closed but to come in anyway. They had a beautiful arrangement available that was perfect for my dining room table. I also purchased two beautiful reindeer (already assembled — Bonus!) that were on display but offered for sale. The owner was so nice and so helpful. As I was leaving, he ran out of the shop to give me a complimentary bag of chocolates. What a lovely gesture. Now that’s awesome customer service!

I initial choose this store because I wanted to support a local business over the national chain just down the street. I stopped by in the morning and spoke to Vicky about ordering 20 roses for my 20^th anniversary. She helped me pick out something special and I had ask her to wait for my phone call later in the day. That way I could pick them up fresh and take them to the restaurant that night. When I called back a gentleman answer the phone that had no business greeting customers. He was very blunt from the start with his greetings and responses. When I asked for Vicky he said she was at a wedding appointment. He did ask if anyone else could help and I explained only Vicky because she knew exactly what I wanted. I asked when she would return because I had limited time and he rudely asked why I needed to know when my prior response should have answered that. So I repeated because I was on a limited time schedule and said if she was not going to return for a while I may unfortunately need to buy flowers from another store. That is when he rudely replied «then maybe that is what you need to do» and hung up the phone. In shock I called back because I thought the owner would like to know how rude an employee was to a customer, repeat at that. I was even more shocked to find out it was the co-​owner and asked the other partner to call me back thinking they may be shocked at their partners behavior. The third and final shock was that the female co-​owner I spoke to never even listened and rudely talked over me when I shared my bad experience. She could have easily swept it under the rug and proceeded with a sale and kept a repeat customer. Not to mention that common courtesy prevails in this type of business that when someone says it is their 20^th anniversary they say congrats first before everything else. Vicky was the only one to do that and she was not the owner. The first thing I heard from both the co-​owners was that they were busy with a big wedding consultation meaning if you are in need of an individual flower order for a special occasion move to the back of the bus or as the owner told me… take your business elsewhere. What started as a nice experience for a nice occasion went south quick when it was in the owners hands. No excuses for this type of behavior especially for a local owner with local customers. I never write reviews and always give compliments. In this case I felt obliged to encourage all individual customers to save time and frustration and move on to the florist down the street. Being that I never heard it from the owners at this establishment let me say it to myself… happy 20^th anniversary to my lovely lady and me!

Since moving away from Central Florida many years ago, I have relied on Oviedo Florist when ordering flowers for my Mom’s birthday and Mother’s Day. They have always been so friendly and professional on the phone, and have delivered lovely arrangements every time. It’s nice to be able to rely on them to deliver such beautiful flowers when I can do so in person. Highly recommended, and they continue to get my business.

The ladies are oviedo florist are incredible! Talented and kind, they do their best to make sure your loved one receives the absolute best floral arrangement possible. They use only the best products and are proud to send out gorgeous, long-​lasting flower arrangements. Customer service is top notch too!