Oviedo Auto Repair

This rating would be given a zero if permitted by Unilocal.
I used Oviedo Auto Repair in order to rent a Uhual for a day. When I went to pick-​up the rental I was assisted by a female worker. You instantly could tell that she was not the most friendliest of people. She was quite rude to myself and another customer and did nothing but complain about several Uhual customers that had been there earlier that morning and how it wasn’t her priority to attend them. I ended up renting a truck and a furniture dolly.
I returned the truck and took photos of the returned equipment as well as after photos with time and date stamps on the photo, as I understand the importance of documentation especially when you are dealing with unprofessional individuals such as individuals who own this auto repair shop.
The following Monday I received two missed calls from store and a voicemail from the shop stating that I needed to return the equipment and that I would be charged for same if I did not return. I returned the call at 9:45 pm once I got out of work and left a voicemail requesting a return call. No return call was received.
I called the next morning and the first thing that comes out is how dare I contact him at 2:00 am and that it better be important. No call was ever made at that time. I attempted to explain my rebuttal has I had been charged for several items that had not been rented. He told me to wait on the phone and that it would be a while since he needed to take care of his auto repair customers first and then handle Uhual customers who are given a second class treatment. He had me wait on the phone for a period of time and then told me that he was going to call me back, because he just had four customers walk-​in. I asked him when there was a good time to call him in order to address this issue and then the gentlemen stated, «There is never a good time for you to call me.» He then said that he would call me back on his time.
I later received a call from him and thaw first thing that comes out of his mouth is «Contract Number?» in a rude tone of voice. I provided him with the requested information and proceeded to tell him my issue with the false charges from the rental. He then advised that he could not help me. I advised him that I had photos and that my original receipt that did not mention anything in regards to the rental equipment provided in the statement of charges once I had completed the rental trip.
This is definitely not a professional place to go to. There are several other automobile repair shops and uhual rental places that will treat you with respect and be courteous as one should be when they run their own business. I don’t understand how this unprofessional business owner can continue to incorporate Uhual into his business as he can’t even run his own business. Place looks like a dump and you can tell that he doesn’t get much business from auto repair. I’m sure his competency level is less of that than the your average incompetent individual. Just do away with Uhual if your so miserable. They won’t miss you, I’m sure of it. They have plenty of third-​party businesses that operate with professional standards.
Will definitely be contacting Uhual corporate in regards to the incompetent/​sleazy business owner.

I was running late to pick up the Uhaul Truck for my moved they were closed but waited for me to arrive to pick up the truck. When I arrived everyone was so friendly and professional. I was late dropping the truck of and the owner was understanding. They were so professional I would also utilized this business for auto repairs.