Whole Foods Market

Terrible customer service! I am in complete shock as how someone just spoke to me! She then walked off! I walked up to customer service while she sat and talked to another employee for awhile and looking at me twice. I then wasn’t happy with the items I had purchased and was told «I can’t help you». I said «I might have it let me look». She then replied «start reading the bottom of receipts and we had it posted everywhere. If you have no receipt I can’t do anything, you should have it ready»… And walked off. I said something to her and she just looked down! WOW! I will never shop at this whole foods again while this rude employee is there! I have been with whole foods for 5 years now and I have shopped in many locations and have NEVER had a rude employee! They have been over accommodating and super helpful always! They need to have her work in a different area away from everyone or completely get rid of her! Don’t go to customer service needing help on a Sunday morning!
P.S.
If she would have given me a minute I had my receipt but she was not willing because I «didn’t have it ready quick enough for her». Off to 91^st location!

They have amazing food in their taproom and amazing customer service! They are always eager to help in any way they can.

Veggie burger
My coworker took me to lunch, and when I ordered the veggie burger, they didn’t have any patties thawed. So it tool longer than expected and the cash register in the deli area was closed during the busy lunch hour. We had to place our paper plates of food on the grocery conveyor belt, which didn’t seem too clean. Obviously it didn’t kill me. The burger was good. It should have asked for the pretzel bun to have been toasted. Other than that, it was satisfying. Would return.

I swung by here while driving cross-​country. This Whole Foods is very similar to other Whole Foods — clean, well-​organized, and filled with friendly staff. I was on the hunt for some cured meats and cheese, so I headed immediately over to that corner of the store.
After looking around for a bit, I saw they had a nice sampler of meats that were nitrate free — excellent. After this, the gentleman at the cheese counter made a nice recommendation of a taleggio cheese to pair with the meat. He was very nice and informative about my options (creamy v hard; smoky and strong v mild). I loved the combo he ultimately recommended.
After this, I picked up some bread from the bakery section. The women working there seemed more interested in themselves than helping me out– which seemed very uncharacteristic of WF staff — but they still helped me after I pestered them a little.
As with all WF, the prices can be steep, but I thought the quality was good for the meats and cheese. The loaf of bread I had seemed to be lacking some salt to it –but that could be due to their healthy menu they try to construct. Overall, a nice place if you really want gourmet/​luxury food items.

Love this place! Lots of different options! Had a slice of tiramisu and it was fantastic. Bought some pita chips for great value and garlic hummus to go along and it is delicious! Produce always looks great.

This is my favorite WF in the KC metro. My husband and I love the hot bar and frequently eat here over nearby restaurants. I love that they offer delicious pizzas, hot food, freshly baked muffins, and an impressive salad bar. The grocery side is awesome as well and they have delicious meats and seafood.

I’m a fan of Whole Foods. I use to live near one in California. My family and I were in the Overland Park, KS area visiting for the weekend and I had to make a stop inside.
Overall, it was a great store. Great products and wide variety. Lived up to the Whole Foods name. Some people may think Whole Foods is expensive, but it is not always so. Some products may be and some are not. Their ingredients and sources are great, sometimes you need to pay more for that. However, I have found many items at Whole Foods to be cheaper or comparable to other markets.
The customer service at this location was good too.
Overall, great place!

Some other stuff is pretty good but, often overpriced. I find that I can get things at sprouts and Trader Joe’s natural groceries and some of the other big chain grocery stores cheaper than I can at whole foods. We recently tried their gluten-​free pizza. I forget how much we paid for it. But, it was fairly expensive. Sadly I can say that it was not very tasty in fact it was rather disappointing. I have had similar quality pizza from Trader Joe’s that was also gluten-​free and add about half the price. I know when I go in there that things anymore expensive than a traditional grocery store. Some of these products Worth paying more for but, if I can find the same product at a different store considerably cheaper that’s where I’ll be shopping.

This is one of two local Whole Foods. I like that this one is located amongst many other restaurants and stores that we frequent.
This store carries many of the top brands I support like Nutiva, Garden of Life, Sunwarrior, Forager Project Juice, GT’s Kombucha and Kevita probiotic drinks.
My wish is for a cold-​pressed juice bar to be added!

I really hate grocery shopping, but this place makes it bearable.
I noticed that other people have mentioned the store being small, but I guess I hadn’t noticed. I don’t think I’ve ever left without getting everything that I went in for.
The store is calm, clean, and properly lit. I’ve never seen it packed and pushing a cart around is never an issue. The employees are always very friendly and happy to help.
I have a Costco membership, but unless I need a ton of stuff, I’ll pick this place every time.

I am from Austin, Tx. So Whole Foods has a special warm and fuzzy place in my heart.
I live in Springfield, which is sadly Whole Foods free, so any time I am in KC I always make sure to stop at Whole Foods before going home.
Today we had lunch there — husband had a sandwhich and I dined from the salad bar. I actually squealed with joy at seeing the beyond meat buffalo chicken free strips. Seriously — JOY. The salad bar is adequate for the size of the store, but the other options are lacking in what I expect for eating at Whole Foods. Not that I expect the magical wonderland that the flagship store in Austin contains — but a few more vegan desserts, or a few more hot food options that are meat free would be nice. This is why I deduct the star.
The rest of the store was fine — I got to stock up on my favorite ginger ale and grabbed some of the awesome ginger snap cookies from the bulk section. the cashiers were friendly — the store well kept. All in all, a good experience.

I don’t know how I haven’t reviewed this location, having come here for years. It’s sort of a pro’s and con’s location — it’s small, meaning it’s quicker and easier to get out than the one on Metcalf, but it also seems to have less stuff as a result. Don’t get me wrong, they still have good selections of meats, seafoods, prepared foods, salad bar, fruits and veggies. However, the amount and selection just isn’t quite as good (or bountiful) as the larger location on Metcalf.
If you live equidistant from both, like I do, I generally prefer this one because it’s quicker and easier. If I am going for something complicated, I’ll go to Metcalf before the odds of finding it are better.

Yes, I am a fan of Whole Foods. So far, it has become a necessary part of my life, even though I have been a lifelong hater of grocery shopping and grocery stores. But I have consistently been patronizing this particular location, and realized during my most recent trip that I not only did not HATE being there. But damnit, I kind of enjoyed it. I found myself lingering a little bit longer in the store, even though I was once known for darting in and out of a grocery store at top speed, and possibly forgetting some of my list simply in an effort to escape the awful feeling that would come over me during the experience.
My personal likes about this location:
* Parking — If you can avoid the area by Cheesecake Factory, you are golden. The folks trying to eat there seem to be hungry crazed drivers. So I take a different entrance, or get over to the south as soon as possible, & all is well. NO fighting for parking, and always a decent spot.
* Food options that cater to MY dietary restrictions & preferences
The gluten-​free and vegan options are growing every time I visit. And when I have inquired about a product, they actually order it.
* Customer service — above and beyond. The people that I encounter during my shopping trips here seem to actually LIKE their job, & sincerely want to help me. And they DO. It isn’t an empty offering. I really have been there, & truly NEEDED assistance, and it was not only offered to me. But it was provided, and with sincerity and patience.
* Plenty of space in each aisle. I very much value and need my personal space. I can’t deal with other shoppers all up in my business, when I am trying to read every ingredient on a label, or make a key decision on which flavor of vegan ice cream to buy.
Overall, this location has treated me well. I had not even acknowledged to myself that I was a regular there until recently. But it’s true. I shop here, and I enjoy it. I don’t walk out feeling angry or icky. And for me, that’s a huge feat with shopping.

True fan of Whole Foods
I was a bit anxious about grocery shopping after recently switching my diet to vegan and gluten free. However after I came to Whole Foods I found a ton of options and very knowledgeable employees willing to help. It’s hard to beat their variety when it comes to allergy free foods.
Yes some items are pricy here. But what’s great is that you can buy something and bring it back if you don’t like it for a full refund. So it’s a risk free way to try things. Then if I like them I’ve gone online to find some cheaper.
The 365 label is the WF brand and is actually pretty affordable.
WF is also my new favorite place to take a working lunch. I grab my soup, salad, and drink, pay then set up shop. It’s fairly busy at lunch but after 2pm it’s pretty dead. I like to sit up in the sun at the window.
The have a lot of great food options. There’s a hot food bar, soups and pizza. They have a huge salad bar. In the fridge section you can find sushi. You can ask to sample items, it’s a great way to try new things.
Did I mention then have a street tacos cart and a gourmet sandwich stand?! Anyone can find something delicious here.
They also carry clothes, TOMS, and other accessories. I think most, if not all of the items support humanitarian causes.
Even if you don’t have any food allergies, this is a great place to shop or stop in for a bit.

Clean store, good customer service. But their prepared foods selection just sucks!
I travel for work and like to find the nearest Whole Foods to stock my fridge for the week. Usually it’s easy to pop in and grab a variety of meals (salads, wraps, etc). Not at this location. The shelves are completely picked over and what they do have isn’t up to par. Not terrible, just not what I expect from the brand.

Not sure if a Whole Foods can get anything less than a 3 star from me. This place was smaller and didn’t have a great selection of items out in the buffet. It was really more of just a salad bar. There was an area for prepared foods. Sandwiches looked interesting. The coffee girl was very friendly, but you will have to get in the main grocery line to pay. It’s nice that they carry the Peruvian dried mango, b/​c that stuff is like crack.

I’m not sure why it took me so long but I finally had lunch here the other day. The sandwiches here are pretty tasty. Every single bite was just as delicious as the last. I still have yet to try the rest of the food.
The real reason I come here is because I am absolutely OBSESSED with the bakery at Whole Foods! Everything I have tried has been so freaking delicious! The berry chantilly cake is my favorite. It isn’t too sweet and has lots of yummy fruit!
The only thing that sucks is the price. Everything is so darn expensive! However, you truly get what you pay for…

Whole Foods Market is one of my favorite healthy grocers. I could spend hours because it’s that interesting and amazing. I’ve been to a much larger location but this location is still has the necessary sections.
One thing I love about Whole Foods is the prepared foods section! They always have something tasty out that is worth trying. I love that they always have an entrée that is quinoa based. They also always have a great salad bar. I do wish that the price for their prepared foods was cheaper ($ 7.99/lb is kinda pricey), but the whole store isn’t so cheap either.
If you’re a big cheese lover, you have to check out their cheese section. They have an employee who will help you find cheeses you probably have never tried! If you look through their medicine/​herbs aisle, you will be overwhelmed with their different selections. They have a vast selection of organic produce as well.
If you’re one of those people who like to go to the market and browse or like to be more healthy, then you need to check out Whole Foods. Strike up a conversation with one of the employees, they are very friendly as well!

So I was meeting a friend for coffee at the Bux just a couple doors down but forgot that in JoCo life closes around 9pm most places and so we walked into WF and sat at the coffee bar. I had never previously been inside this one because I live 2 miles from the one on Metcalf which is twice as large as this one. I was pleasantly surprised that I could get a lot of what I could normally get at my «regular» WF but was even more pleased to find out that, as is true of any great brand, the people are just as friendly and helpful here as they are at the Whole Foods in California, Texas, and London :-)

First off, I love Whole Foods. Moreso because it’s also convenient to where I live. However, I only give this location 4 stars, because I’ve been to a much larger Whole Foods in Pasadena, CA.
As far as the rest, it’s hard to find another place that provides foods that are friendly to my dietary restrictions. Not because of any health restriction, but more because of a strict exercise and diet regimen. It’s incredibly hard to find stores that are friendly to those that want to stick to a gluten free diet and needs an abundance of fresh produce (which in and of itself is tricky).
Everything here has been excellent quality — albeit a bit pricey. Staff is friendly and I love the different artisan bread they have, complete with slicer so you don’t have take it home and attempt to slice yourself. And the cheese selection is excellent, again albeit a bit pricey.
Overall, one of my favorite places to get my groceries!