Nordstrom

I love Nordstrom! From online shopping to in store shopping… this company has done things right. You can always expect great help in every department from clothing to make up to shoes. They also have a large variety of options. From reasonable price to extremely expensive!!! I love the designer jean options. Nordstome does a great job carrying a variety of styles and brands to choose from and compare sizing. If you want the royal treatment check this place out and visit all their departments. Get a lil thirsty hit up their café and order a yummy java chip and continue shopping.

I love Nordstrom. I have received nothing but great customer service from Nordstrom. I love Nordstrom’s shoe selection. They have the best shoe selection in the area. I only buy my shoes from Nordstrom. The older gentlemen (sorry I don’t remember his name) that has been working in the shoe department at Nordstrom for awhile, is one of the nicest sales associate’s ever. He always provides us with great service.
I once purchased a dress for my cousin’s wedding at Nordstrom. The dress was on the sale rack and it was the only dress like it available. It was cocktail dress with fine embroidery and tiny beads all over it. There was a rip in the embroidery and Nordstrom repaired the rip for free. I also purchased a pair of UGG boots from Nordstrom. I wore the boots for a few weeks and a hole started to form on the top of the boot. Nordstrom replaced my boots with brand new boots with no extra cost. This is why I love shopping at Nordstrom. They provide the best products and if there is a problem with a product you purchased, they make it right without giving you grief.

Their online ordering customer service is an absolute dumpster fire that essentially forces you to go into the store where you’re required to run a gauntlet of overpriced upsells. You deserve better. Don’t shop at Nordstroms.

Not normally a fan of Nordstrom, I find myself on their website more than I should, so I suppose I should take that back and say I’m not a fan of the stores themselves.
However, around Thanksgiving, I was on search for a dress that I once had, but had to take back due to certain circumstances. This dress went on steep sale, and I desperately tried to find this through their site and their customer service phone #. Similar to their stores, their phone service could either be great of some of the worst people I ever dealt with (I’m exaggerating but when you’re known for customer service, I’d like to think I’m not too off the mark with that comment). Luckily, I had a fantastic operator who put me on hold a few times to see if she could track the dress from her end. She managed to do so, and put me right in touch with a sales rep from the store in Overland Park, KS. Never would have expected to find this there, but I’ll take it.
Girl I spoke to was very pleasant, and considering this was Black Friday, they weren’t swamped as I had expected. To make sure I had the correct style number for the item, we went through the whole thorough description/​repeat back of the information that was from the website. Looks like I finally found my dress.
Shipping was a little slow due to the fact it was to be sent out the following week, and then she didn’t follow up as I had asked, but I had called back myself and she then provided me with the information I would need. Said there would be a receipt inside the box. When the item arrived (late, but not Nordstrom at fault; the UPS delivery was days later than it should have been due to an issue in the early part of December), there was no packing slip or receipt. Ended up receiving a receipt via email from another rep in that store, which I have to admit is better than nothing.
Overall, with a few things lacking, I was impressed with the service at this midwestern Nordstrom.

Love Nordstrom for their selection, customer service and beautiful store!
I mostly shop
just because it’s easier and more convenient for me. If something doesn’t fit, or needs to be returned, I can simply ship it back for free, or bring it to the store as well.
I love the kids department here as well as the café. Makes for a fun shopping getaway!

This Nordstrom provides one of the best shopping experiences in Kansas City! They have great employees, the store is kept very nice, and the selection is pretty good.
I only wish they carried more high end brands like Gucci, Prada, Louis Vuitton, etc. I also think it would be nice to have a second Nordstrom in KC or move this store. Oak Park is not the best area anymore and Oak Park Mall has no other stores that are on or near Nordstrom’s level… It just doesn’t fit in here.
One more thing… their mens wallet and belt section is lacking. There is only a couple of brands to choose from (Tumi is the only one I can think of right now for wallets). They sell Burberry Handbags so it would be nice if they would at least get a bigger selection of Men’s Burberry wallets and belts.

Stopped in for a pair of heels today. My shoe salesman, Rex was helpful, friendly and a true professional. I only had an hour and he swiftly helped me select the perfect pair.

Love the kids shoe department, they actually have shoe tie classes once a month.
The young lady (Erika T) that assisted us was fantastic and very knowledgeable.
Check out the picture of the cute cowgirl boots for my granddaughter, the price was unbelievable and better quality than most high end western shops and a lot more comfortable.

Hi, Top shelf items that are priced kind of high but you get your money’s worth in the long run because the clothing hold up for years and doesn’t fall apart after a few months of use. I really found out it is better to pay a few dollars more and get higher quality items that last. Happy shopping to you.

What more can be said, hits all the high end needs, and customer service is great, unless your get stereotyped by not wearing your finest out shopping. Wore some ratty shorts and a tee shirt, looking for a high end handbag for a gift, and no one bothered asking me if I needed help, because I probably «looked» like I couldn’t afford to be shopping there, were they wrong… oops…I’ll find another store to spend my money next time.

Nordstrom is a clothing store that prides itself upon the shopping experience. They provide a classy and refreshingly elegant layout that allows you to browse through their selection without standing on top of somebody else or having to weave in between mid-​aisle displays. They back it up with a pleasant staff who makes it their mission to make sure you look and feel good.
I’m going to write about the clothing selection from a male perspective since that’s what I’m more familiar with. Nordstrom’s strengths are with their suiting and business clothes. They carry a wide range of styles (they can even custom order items for you, which for larger gentlemen and athletes can be helpful) that you can choose from to piece a solid look together. I do wish some of the accessories offered a wider selection, mostly the sunglasses, socks and wallets, but these are cursory critiques. Don’t forget about the shaving and skin products and the fragrance counter either. They’re among the best in town. The store also has an onsite tailor shop that will go ahead and measure you, size you and do whatever hemming and hawing you need for your clothes to fit correctly. If you’re looking to spruce up your look at work, need a suit for a job interview or some new items for a social gathering, Nordstrom is an excellent place to start your search.
The casual selection is a little lacking. By casual selection, I mean clothes that you aren’t wearing for work. Clothes you wear when you go out or maybe to a social occasion like a birthday party. Many of the items are geared towards an older gentleman and by that I’ll define him as in his 50s. There’s nothing wrong with that, but all though I’m not a spring chicken like I used to be, I’m not ready to go for the Tommy Bahama khaki look yet. I wish there were a broader range of items available, some of which that would be enticing for those between the college realm and the grandparents realm. I also think they could provide a stronger denim selection.
Nordstrom’s bread and butter is its employees and its customer service. Its staff will go above and beyond to make sure you enjoy your shopping experience. They’ll call to remind you about upcoming sales, new products and even set up special appointments to help you shop for the upcoming season or special event. They’re good at what they do and the reason the store is so successful.

I’m a huge Nordstrom’s fan. This is the nearest one to me since I moved away from CA. It is 3 hours away. I was missing Nordstrom’s so bad I made a trip up here haha.
Nordstrom’s always provides awesome customer service and policies. Most of the people I came into contact with at this location were great.
The layout and design of this Nordstrom’s was pretty comparable to other ones that I have been to. It is 3 stories and has a great selection of departments and clothes in each one.
I purchased 2 pairs of shoes here, but they did not have the size and color I wanted. I was able to order it and they shipped it to my house. I got them in less then a week.
Overall, my experience here was good. I do miss my CA Nordstrom’s, but this one was very good.

So, I’m actually kind of surprised it has taken me this long to craft review being that I’ve been frequenting this department store since like sophomore year of college! Being that as it may, I’m going to focus on my interactions with mens grooming and cologne since that’s the main reason I visit Nordstrom these days.
I’ve become fairly particular about my grooming regiment and I have come to trust places like Halls and Nordstrom to provide the quality products and brands I require. More than that, Nordstrom employs truly knowledgeable and passionate associates as opposed to sticking just whoever to make some sales. For example, on my recent visit a week or so ago, the mens grooming associate was very helpful in trying to suggest new products that may appeal to me and my skin needs. He highlighted the revamped Anthony’s Logistics product that I had abandoned years ago because all of the added colors, perfumes, and parabens. The new Anthony’s line has removed such ingredients and more so I happily took home some samples that he had prepared beforehand.
Then I asked about restocking my Kiehl’s supply. This part may get tricky for some guys because the lion’s share of mens Kiehl’s skincare is nestled among the women’s beauty department (near the Chanel county, La Mer counter, etc) so we hightailed it over there. The women’s Kiehl’s expert could not have been nicer and more informative. She essentially asked me three simple questions and then recommended to me about three products off the bat.
I have since tried one of the Kiehl’s product I bought (the Oil-​Control Moisturizer in the green packaging) and I could not be more enamored. To me, the mark of a good associate is being able to recommend and sale a well-​matched product to a customer who would not normally buy it for themselves or even otherwise consider.
Overall, while every experience at Nordstrom hasn’t been perfect, the majority of my visits have been fruitful and I always end of leaving with a new purchase that I end up loving.

Overpriced clothing BUT they have the best bathrooms in the entire mall. And by best, I mean cleanest and least crowded. Third floor. ;)

It’s Nordstrom. What’s not to love?

Clearly the snottiest review I will ever write on Unilocal… but here goes nothing.
How can you not give Nordstrom a five star rating? Nordstrom is the gold standard for
customer service around the country and offers patrons the finest clothing and products at Oak Park Mall. This location is no different than the rest. Workers here will go out of their way to accommodate your needs. Don’t see a style you like? They’ll order it. Can’t find your size? They’ll order it.
My love affair with Nordstrom started in the late 80s. As a kid growing up in Northern Virginia, Nordstrom was the go-​to location to school clothes, dress up garb, and sterling customer service. Hell, I was even in a fashion show here as a 10 year old. My family fretted our move to KC in the mid-​90s because there wasn’t a Nordstrom nearby. When Oak Park announced the arrival of the posh box store, it was a natural transition.
Over the years I’ve purchased all sorts of items in this store. Shoes, jewelry for the ladies, clothing, colognes, and even patronized their Café on the third floor (see my review). That being said, the price of the items is the next factor of this review.
Nordstrom is expensive. It carries designer gear for designer prices. That Hugo Boss shirt that looks great on you is still $ 185.00 bucks. Great looking Lucky Jeans? 98 bones. Comfy Mephisto kicks? 200 bucks. They do have several sales throughout the year including the Anniversary Sale and Half-​Yearly sale for both men and women. Prices are slashed, but still a pretty penny for the finest duds. You can, however, find some pretty awesome clothing for better rates during these sales. I walked out of here last year with a Lacoste shirt, Nordstrom brand dress shirt (always a great option especially considering the price point), Patagonia snow boots, and a short sleeve shirt from the Rail for less than 200 dollars. Not bad considering the retail price would easily exceed 500 bucks for most of this stuff.
Never a bad experience here and would highly recommend this store to anyone despite the expense. Shoot, stop by and have a cup of coffee or a bite at the café. It’s not just clothes and furry boots here. It’s an experience.

I gave Nordstroms a scathing review in 2010. That has since changed.
I forgot to take a picture of their sign which says, «Nordstroms refuses to decorate for Christmas until after Thanksgiving.»
Nordstroms has great sales, but no Swatch watches, and a few other items I feel they should carry.
Nordstrom sells Minnetonka moccasins. It is my passion to buy every new Minnetonka moccasins that comes out, but most of the locations I purchase the shoe are locations where Minnetonka is über in style. Kansas City are far behind this fashion trend. Their entire shoe area is to notch. I’m not a shoe buyer person, cause unless it’s Dansko, it’s uncomfortable. I was impressed with their selection of shoes for people like me.
When I ordered them, I paid for the shoes. Then it was sent to my house, instead of having to drive all the way to Oak Park Mall. The shoes weren’t over priced, just cause it was from Nordstroms. I liked the customer service, and the Nordstroms factor.
I think it’s pretty cool they don’t decorate till after Thanksgiving, even though alot of the stores I shop at are crafty stores, and holiday décor starts early for us artsy’fartsy people.

The reputation of Nordstrom is richly deserved. Not just because I know it from my previous experiences, but because of how they dealt with my most recent issue. I was so excited about it that I ended up blogging about it:
But they deserve a shout-​out here also. Thanks for being «above and beyond,» guys. It will keep me coming back for years.

Listen up ladies, the guys like Nordstrom, too. I’m not afraid to say I shop here, and do so often.
There, I said it.
Number one reason I like this store: service. Helpful, not overly pushy and you don’t get ignored. There’s a store across the lot from it that has a larger selection of men’s items (though not much of interest to me personally) and you can scream at the top of your lungs and no one is going to see or hear you.
Selection: I find what I want here be it great quality shoe brands like Allen Edmonds and Ecco. Shirts from Bugatchi, Peter Millar, Billy Reid, Façonnable, Michael Kors, Barakett, the list goes on. I mostly avoid the $ 120-​$ 200 blue jeans which aren’t for dudes my age anyway. Also, great selection of one of my favorites, Tumi products (travel bags, brief cases, wallets, etc.). Everything else you might need from belts, socks, underwear, suits and ties. This is my #1 destination for clothing. Pricey? Can be, but quality is always superior and what I *really* like is they do not question returned items whatsoever. And quite frankly with as much as our family has spent here that’s probably a good thing.
If you’re looking for the name brands like Burberry and the like, they have those too. Not my thing but might be yours.
Best of all? The espresso stand just outside the store with good wireless and comfortable leather chairs. And good coffee! It’s here I spent the majority of my time with laptop when the girls are along. And if we decide to get something to eat, the restaurant on the third floor is a true gem (reviewed separately some time ago) and a much better option than the forgettable mall fast food court.
Tip: best place I can think of to get a quality shoe shine, all for the ridiculous price of $ 2.50 (tip big!).
Honestly, this is the only place in Oak Park Mall that draws me here. The rest? They could keep it. Not for me. About everything I need to go shopping for clothing is contained within this store, and I’m just fine with that.

As far as Nordstrom’s go, this one is a bit of a let down. I absolutely love Nordstrom, but the Overland Park location seems light on quality product. The thing is, I feel like it used to be better. The first time I visited this location, 4 – 5 years ago, it was great. However, I no longer feel that way.
Service is great, I will give them that. There is always someone asking if you need help, if you need to get something fit, if you need to find something, whatever. They also have a neat check-​out feature that is like the Apple store — handheld devices that can scan the product (s), take your card, and e-​mail you a receipt. Presumably this gives them the opportunity to check you out (if you aren’t using cash or check) from anywhere in the store.
But back to the negative of the selection. It seems like half the store is on sale, giving it a lower class Macy’s type feeling to it. The products are good, but don’t seem to be the same quality or selection that I am used to at other Nordstrom locations, or even this Nordstrom a few years ago. The exception is the suit section which is still very good.
One perk — you don’t have to deal with the rest of the mall, aside from the parking lot, to visit. I freakin’ hate malls.