Bag and Baggage

Don’t be deceived by my 5-​star rating; Yeah, as far as luggage goes & touristy junk stuff, this is the only place you’ll find premium baggage at an even more premium price. But I’ll never buy there, shop there, or go there again based on my experiences. Too snooty, snobby, stuck-​up and spoiled rotten for me on a lot of my interactions. Unfortunately, there are also too many jerks working for them. It’s quite possible maybe all Overland Park/​Leawood/​Oak Park Mall filthy rich Kansans are like this, unfortunately. Too pretentious for my taste.
I would be remiss, however, if I didn’t mention that Will, Ben, & others in the Prairie Village repair department are very kind & polite exemplars of what customer service is supposed to be.