Oro Valley Automotive

Jeremy and his shop was highly recommended to me and as they were close, it looked like a good match. Personnel were all friendly however, the service on my auto was not ethical. Went in with a complaint that pretty much clearly spelled out fuel pump trouble. Got a tune up for $ 435 instead and was told that this should solve the problem. Had to have it towed back a week later at which time he did replace my fuel pump. Because of the problem reoccurring, he offered not to charge for the labor of putting the fuel pump in and only charged me another $ 310. Three months later– Fuel Pump went bad! This time he charged me for the labor to replace the bad pump he put in to begin with! And told me he was doing me a favor by only charging me $ 210.
I think $ 955 and three trips to the shop (one with a tow truck) is a bit much to pay for a fuel pump. This is on a simple 1999 Ford 150. I will have my neighbor do it next time. I may have to wait for the weekend, BUT a lot cheaper, competent and less trips and trouble! These guys are RIP OFFS! Better check to make sure you aren’t going back for more «good service» than what you need!

brake masters
645 Vuelta caminata del rio
these guys are great and reliable! Cliff, Alan and Scott have taken excellent care of my car — they are honest and efficient and very helpful– and always with a great sense of humor. I highly recommend them. :)

I’m an absolute fan of Oro Valley Automotive. Have been going there for many years, and have always gotten great service at (more than) reasonable prices. Have taken vehicles for particular issues elsewhere previously — (for example, front wheel alignment on a Toyota 4Wd pickup) and was told that it’d be over $ 1600 to rebuild the front end. Took it to Jeremy, who did the alignment for ~$ 40 (and caught some other minor things that they didn’t). Felt so good, went out and bought new wheels and tires for the truck and still saved money! Jeremy and his crew are honest, knowledgable, fair, and just plain nice people! If I have more expensive repairs, I know they’re needed and that I’m getting a fair price. If something doesn’t need fixing, he’ll tell you. I’ve been recommending Jeremy and Oro Valley Auto for years now, and everyone I’ve told that’s since gone in to them have similar things to say — all positive experiences and feeling that they’re honest and fair. Great feeling to have a mechanic that you can trust!

I call this the «How I blew $ 134 and at the same time saved $ 437» incident. My ’99 Toyota 4Runner was experiencing extreme vibration at speeds over 45 mph and shuddering at low speeds. Since this is the only car my family has, at this time, I took it to the centrally located Toyota dealership. I figured they would turn it around quickly. The Toyota dealer required a mandatory $ 99 diagnostic fee and I also rented car from them for $ 35. So, there is the $ 134 that I blew. That afternoon I got a call from the Toyota dealer and the conversation went something like this:
…Well it looks like your 4Runner needs its drive-​shaft balanced. That will be $ 664. However, we wouldn’t want it to go out of balance again. Therefore, we recommend you replace the drive-​shaft. That will be about $ 1050 for parts and labor and it will take a couple days.
I then called Jeremy at Oro Valley Automotive, who I normally do my auto repairs with. I asked him is this reasonable and how much would it be for them to do the work. The conversation with Oro Valley Automotive went something like this:
…So you haven’t been in an accident and you haven’t driven over any big rocks. So, Steve, why would the drive-​shaft be out of balance? It sounds like your U-​joints need replacement. At about 200 thousand miles it is normal for 4Runners to need their U-​joints replaced. I can do that for about $ 220.
The next day I had the 4Runner over at Oro Valley Automotive first thing in the morning. By the time I got off work, it was done and I picked it up. It cost $ 227, which was a $ 437 savings from the minimum charge the centrally located Toyota dealership wanted. Oh, the over the phone diagnostics were free. All this makes Oro Valley Automotive totally awesome and deserving of a 5 star rating.

I have been going to Oro Valley Automotive for several years now. Jeremy (owner) is very knowledgeable and honest. I have four cars that I have him and his staff service and have been pleased every time. If you are looking for a great mechanic you can not go wrong if you bring your car to Oro Valley Automotive.

I’ve been using Oro valley automotive for about 4 years. Jeremy is a great guy and so are the people that work for him. You can find slightly cheaper auto repair shops in town if you look hard enough, but they won’t be as knowledgeable and honest as Jeremy. He is always up front and honest about the service my cars needed. A good mechanic that is honest and does the job right the first time is very valuable. I know a lot about cars and can tell very quickly if a shop is trying to rip me off. I will keep taking my car to Oro valley automotive as long as I live in Tucson. I’m glad I found them.