Wilson Management Group

I rented my home from this company for over 2 years they are absolutely the worst realty company I have ever dealt with the customer service is horrible with the staff and realtors once you have already signed to get the home I do not recommend anyone dealing with this company whatsoever.

Horrible experience. Stay far away. Multiple problem. Too many to list. Save yourself a major headache and loss of sleep.

I had the displeasure of dealing with AJ Staggs here. We looked at a property, and advised no one else had looked at it, but there was no definate time for the current occupants to move out. Once a move out date was set, we submitted our application only to wait an additional 2 days to be told there was aleady a lease signed on the property. VERY UNPROFESSIONAL people. DO NOT WASTE your time dealing with this people

I would never rent from this company again. We were continuously talked down to pretty much since move-​in. Our manager (Kent) was not easy to talk to and quickly becomes defensive and threatened to keep our deposit on several occasions. Mainly with things associated with the lawn, which was always mowed and trimmed. We payed our rent every month on time, even when there is no online or electric way to pay it. It has to be a check that we had to mail-​in because we lived 45min from their office. Loyalty means nothing to this company. We rented from them for 3years and every year the rent was increased. The last lease we were offered was an increase of $ 60 (on top of the previous year of $ 40). Don’t expect to ever see your deposit back. My mother and I cleaned that house from top to bottom and was still charged a cleaning fee, even when the carpets were replaced because they were over 10years old. Also hope you don’t mind your manager stopping in every 6months to do a walk through. That was intrusive and in my opinion unnesasary when you have signed a lease and the property is in your name. It’s not worth it in the long run believe me.

Having rented for approximately 10 years in all parts of the country I can say that, while not perfect by any means, I have experienced worse. The main thing I enjoyed about Wilson is that they really don’t bother you, unlike an apartment community. You can go months and months with no contact whatsoever and for someone who enjoys their privacy this works. The sprawling apartment communities of my past had no problems keying into my place at any time for various reasons as checking the water heater or air conditioner some of which I swear were conspiracies just to invade tenants privacy (not to mention the countless times the fire alarm was pulled and we had to evacuate at 2am). This won’t happen when renting individual propertioes through a management company as WIlson and Wilson seem sto have the most options in the Oralndo area. They have an easy to navigate website showcasing their various properties (houses, duplexes, and apartments) for rent all over the Orlando area and are pretty good about contacting you promptly if you inquire about one. Depending on your personal property manager, once residing in one of their homes you may have to call several times before a problem gets reconciled which is a drawback to not renting from a standard community but its one I could deal with. Persistence is key. I also enjoyed the rent policy– its not late until after 8am the first weekday after the fifth of the month. This was unheard of to me after the previous late after the 1^st rent Nazis I’d dealt with. So while Wilson may not be perfect I have come to terms with the fact that nothing about renting will ever be perfect and they are definitely tolerable which, compared to some of my horror stories, is fine by me. **You may want to make a mental note though– their background check is as thorough as they come, they actually do contact your last THREE landlords, as well as viable employment of course, so don’t bother pay the application fees if you don’t think you’ll pass muster.

I’ve got to say, this is the most unprofessional business I’ve ever been a patron to. The property was not prepared when we moved in. The lawn was unkempt. There were paint cans and tile and other junk in the garage. There was garbage in the back yard, including childrens’ toys. When we asked about the toys they told us to throw them away. Perhaps something they should have done before we moved in. The inside of the house was dusty and dirty. And the day we were moving in, the manager was nowhere to be found with our keys. We waited five hours for her to finally show up. We had to paint the horribly pink bedroom ourselves (and when we asked permission to do it they told us to choose an unoffensive color… ha!). The manager for the house we rented consistently talked down to us, as if we were children. She was impossible to contact. And her boss wasn’t much help either. The house was falling apart, plumbing fixtures just popping off, electical current running through the walls, I actually got shocked leaning against the wall on the front porch. And when we called to report a problem, the manager says, «What are you guys doing over there?» When inquiring about the non functioning fire place, we waited over two months to get an answer despite several of our inquiries. Their answer was, «The owner doesn’t want to fix that now.» For $ 1900 a month rent, that is completely ridiculous. I have rented from six other places and have never seen anything like this. And to top it all off, we got a foreclosure notice before we moved out. The whole experience with Wilson Management was a nightmare. I’m sure I am leaving out some horrible details, but I think I’ve said enough. ZERO STARS. I’ll keep the obscenities to myself.

I had a great experience with Wilson Management. But I am not a tenant that complains much either. The day I was suppose to move in, Suntrust (my bank) had server problems and was unable to access any accounts. Wilson Management was understanding and gave me the keys anyways. The even let me drop off my cash deposit in the morning when the bank was up and running.
They have a drop box for you to drop your rent check during off hours. My rental was a steal…$ 725 for a cute 2 bedroom house in historical Winter Park. They didn’t clean or paint the place before we moved in. They said we could paint if we want to. The carpets were cleaned, but the house was VERY old. I figured this going in, so we didn’t mind. They quickly fixed a broken window the day after I placed the call. They charged me $ 50, but it was totally our fault.
My only complaint is after we got SLAMMED by Hurricane Charlie, they never called to check up on me or the property. Our neighborhood got hit severely and houses surrounding me were almost destroyed and had lots of damage. I had no idea if there was damage to the house, because they never contacted me came to look at anything. I relocated to DC a month later and I got to cancel my lease with no penalties. I even got most of my deposit back.