LOFT

Sweet and helpful employees. The store was not busy when I was in, so they took time and talked and really made an effort. The sale area was a bit messy but the rest of the store was neat and tidy.

I like that this store has been updated from its former location on the 2^nd floor but I’m just not a fan of how narrow the store is in space now. I find that It isn’t as open and a little hard to maneuver around when busy. And it isn’t very wheelchair and stroller friendly.
Customer service varies from day to day. The employees are usually helpful but on my last few visits, they seem stretched thin in coverage so it may be hard to get that one on one assistance if you need it. The clearance area can be a little hard to make your way through and some of the racks are packed to capacity making it hard to look through for sizes. I do find that if your size is towards 8 and up, they are snatched up quickly.
Even with all of these observations, I still enjoy coming to shop here. The sales they have cannot be beat especially if you catch them on a day when they’re offering an additional 40−50% off including clearance.

Great geographic location at the Millenia Mall and the staff were really friendly when I first stepped into the store.
The layout of the store is really narrow and a bit awkward to navigate when there are other shoppers near the central isles. Also clothing racks were positioned oddly in some walkway areas.
I spent some time in the store yesterday and the sale clothing area seemed disheveled and messy. Maybe they were transitioning between seasons and moving items around, but it seemed really messy regardless.
There were three sales associates walking around and working, and at one point all three were behind the sales counter but only using one register to complete purchases. Myself and some others had to wait in line for a while because they were only using one register. It got awkward. The one sales rep checking people out seemed really rushed to get people through the line while the other two seemed completely oblivious to the customers. Don’t know what’s going on at this location, but I like their clothing and hope it gets sorted out.

Such a friendly and helpful group of people work here!
I am always greeted when I enter and it feels genuine, not canned.
They have a great selection of styles for professional office settings and some fun summer dresses as well.
Fun accessories too!
Be sure to check out the back area for some significant savings on the sale racks!