Greenberg Dental Associates

There’s always a long wait even with an appointment. The dentists are professional and are good with people who are afraid of dental procedures. The waiting room is clean and the front desk staff are friendly. They accept Delta Dental insurance and offer interest free Care Credit. The pediatric dentist is only here on Thursdays.

This company is a disgrace. My 21 year old was told he had 5 cavities. I was suspicious. Instead of proceeding with the multiple visits to fill these «so called» cavities, I had him come home (1.5 hr) to see our family dentist. He had 0 cavities. This company preys on low income folks and young adults who do not know that there are dentistry professionals that would misrepresent the facts. In the medical field, that is called malpractice. Shame on you Greenberg Dental.

Had an appt. Waited for over an hour and decided to leave. Staff kept telling me only 15 more minutes, but never happened. Never apologized for long wait.

I feel like it’s impossible to make an appointment. Dentist are good front desk is rude.

Slogan is «we cater to COWARDS» gee thanks for calling me a coward because i don’t like needles shoved into my gums…

Not a great experience. Somewhat Impersonal. Very busy operation. The volume of business definitely affects the ability to make the connection with the customer.

This place is TERRIBLE! The front desk staff is filled with the most rude people I have ever come across. I called to try to make an appointment for my husband. The lady on the phone kept arguing with me telling me I couldn’t make an appointment for something that was an «emergency». In all reality, she was just too lazy to do her job. I called back so I could ask if they accept walk ins on saturdays, since she insisted that was the only way my husband could be seen. When I called back, this lady has the guts to pick up the phone and immediately hang up on me! RIDICULOUS!!! Then, I called back a third time, she picks up and i give a stern «hello» because of my frustration with her being rude and hanging up on me, and she hangs up AGAIN!!! All I wanted was the answer to one simple question. At this point, I am LIVID. So I call once again and ask to speak to a supervisor. Not any help at all regarding the way I was treated, but she did make an appointment for my husband (after the other lady told me it was not possible to make one for the procedure he is getting. funny, then how come the supervisor was able to do it?). All the supervisor did was excuse this horribly rude employee’s behavior, claiming it was a problem with the phones. Yeah right! If that were the case, why did she say hello and when I said it back in a stern manner she immediately hangs up!!! This place is terrible! Do not even waste your time going here!

What can I say? It’s a dentists office, who loves the dentist?
I came here for a consultation on my wisdom teeth since they were giving me no end of problems. I went in for the consultation, got it checked out, then had to come back again for a surgical consultation. That was annoying. But once I got that consult since my teeth were pretty straightforward I got an appointment for the next Monday to get all four out. I had to work in the morning so I didn’t set my appointment till 1pm. They’re very strict on the fact that you can’t eat or drink anything before the surgery, not even water, so by the time 1pm rolled around, I was ready to be over and done with it all. My mom met me so she could drive me home (they won’t start the procedure unless someone is in the waiting room the whole time). So we checked in and waited… and waited… and waited… For two freaking hours. At this point, I’m starving and parched because I can’t swallow water, my mom is trying to coordinate with my dad to see if he can wait at the office now because she’s going to be late for an appointment (because they said block out 2 hours). I did t get back to the chair till almost 3:30pm. I was livid. I didn’t get in the car to go home until 4:30pm.
The plus side? the original quote of $ 500 after insurance dropped to $ 220. No idea why, but whatever, I’ll take anything at this point.

This place was really bad to me after the doctor did his part on my teeth his assistant were working on my teeth and this particular girls just keep coming in the room and keep talking and distracting the guy she must to have come to the room about ten times and she star to laugthing behind my chair i was real dissapointed and upset i think the owe us privacy and not laugthing very un proffesional really

My only complaint is the people at the front desk. They didn’t greet me or tell me to sign in. I just assumed I did what I was supposed to. The dentist I saw was very nice and answered my questions. The dental assistant was very polite and friendly. I’d just made a check-​up appointment, but they squeezed me in for a cleaning too!
I had to come back and subtract a star, as well as add another comment. I have been trying to make an appointment for a cleaning, and cannot get a real person on the phone. I am always told to leave my name and message, and they will call me back. I’m sorry, I’d like to make an appointment when I call! Last time I was there, I asked if I could go ahead and make my 6 month appointment, and they said no they would just mail me a reminder card. I never received my reminder card, and here I am trying to make my appointment to no avail.
I am only going back because I like the dentist and hygienists, but the office staff isn’t too helpful!

I had the worst experience in this place… Very poor customer service and the Dr.‘s don’t really care about their patients. Very unprofessional staff !!!

I wish I could put ZERO stars because this place sucks!!!
For a while my insurance only had the Greenberg Dental as a pediatric dentist so I took my daughter there several times.
FIRST — the dentist only see kids during School hours. How stupid is that? Who wants to miss school?
SECOND — you schedule the appt for 8AM and maybe you will be seen by 10AM… if you are lucky!
One time my daughter had a broken tooth, the lady said to go at 8AM and it was 11AM and we were still waiting for the ‘emergency” appointment!!!
The ladies up front don’t care. Don’t bother going to this place!