Brooklyn Joe’s Pizza and Subs

Waited a long time for my delivery plus my pizza was so burned (tasted old) didn’t even have my second topping which was extra cheese.

This place was certainly not what we expected. As other reviewers mentioned, this menu was slipped under our door at the Sheraton four points in Orlando, and we had been out at the parks all day and were hungry and just wanted to relax. My boyfriend ordered food at 8:30pm, and was told 45 – 60 minutes for delivery. After a little over an hour, he called and was told the delivery driver should be there any minute. He went down to the lobby and sat down there for almost 40 minutes before the guy showed up. I was so excited to see food and I went to grab a slice of pizza and it was cold. Everything we ordered– mozzarella sticks, pizza, and a chicken parm sub, was cold. I ate it anyways because I was starving, but the pizza was not that great, and the mozzarella sticks kind of tasted like something you’d get in a high school cafeteria– super greasy and lacking cheese. They also gave me very little dipping sauce. We’re here on vacation, so fortunately I don’t have to order from this place again anytime soon, but we come here often on vacation and I definitely will never order from this place again. It says «Speedy Delivery» on the top of the menu– LOL– false. And all the guy could say to my boyfriend was that they were very busy– well that’s nice, maybe you should have told us it would take an hour and a half to get our food. If you had said that– we probably just would have called dominos. Don’t order from this place– you’re better off asking your concierge at your hotel for a recommendation.

Been using Unilocal for years and freeloading by not writing reviews… That changed last night with Joe’s. Pizza and an Italian sub. Pizza was not good and the cheese was uneven leaving bare spots and heavier a spots. The Italian sub was horrendous… All bread and one layer of meat… Damn near criminal to call that a sub. They must have deals with hotels to drop ads under the door.

Horrible. Ordered the Philly Cheesesteak. It’s basically just bread with maybe an ounce of steak. Total ripoff. Also, ordered the «meat lovers pizza». Honestly, I think a vegetarian might make an exception for this pizza seeing as there was barely any meat on it. We called to try and rectify the situation and they said they’d call back in 5 minutes. Spoiler alert, no call. We told the front desk about it and they said they get complaints about them all the time and even have their employees arrested for trespassing when they come on the property. Stay away.

I see so many reviews start with the words «if I could give zero stars, I would…»
Well, I’m going to up the ante:
If I could give NEGATIVE stars I would!
We ordered two pizzas, three «Philly Cheesesteaks» (please note the quotation marks) and two turkey subs for our kids, nieces and in laws.
The pizza was just ok (per my mother-​in-​law), but these so-​called sandwiches were freakin inedible.
If you’ve read my reviews over the years, you know that I married into a family from Philadelphia. So I already cringe whenever my wife or her relatives order any variation of grilled meat on a roll outside of the City of Brotherly Love.
I usually wind up silently chuckling (or rolling my eyes) to myself as they bite, chew and complain about how the sandwich that they ordered (on purpose) tastes completely inauthentic. Since we were in Florida, I knew I was in for a doozy…
But I tell you, this particular evening I couldn’t even began to blame them for complaining. Or me for that matter.
Turkey Subs: little chunks of what actually looked more like some very VERY dry grilled chicken on hoagie rolls, with no lettuce, tomato, mayonnaise or anything else that could even classify them as subs.
Cheese *um* steaks (?): tiny sprinklings of dry, brown (I guess we’ll call it) meat on a roll… with RAW onions, RAW green peppers and unmelted shredded white cheese. For eight bucks?!
As the kids ate their pizza and laughed at us hysterically as we pointed out each and every flaw, we composed ourselves.
We wrapped the food up and took it back, completely ignoring the «no refunds» sign behind the counter I had seen during the ordering/​purchasing process. And FULLY prepared to argue, cuss or do whatever it took to get our money back.
The guy didn’t even argue about the refund because I think that deep down he knew better than to serve us that crap in the first place. But what was hilarious to me was the fact that, after he processed the refund, he had the nerve to ask me what was wrong with the sandwiches!
My answer to him?
EVERYTHING.
The only positive of the night was the fact that the «ok» pizza ensured that at least my son and my nieces were able to eat.

We ordered chicken parm with spaghetti, and spaghetti and meatballs. The pasta is waterlogged, it doesn’t hold the sauce. They burnt the garlic knots, which is all my son wanted. They told me, in passing, that the garlic knots were burnt by saying that the cook said the bottoms «a little crispy» followed by «Is that okay?» I said, «Do I have a choice?» at which time was offered a replacement… that being a sub roll. A plain sub roll. Seriously? Chicken and meatballs were tolerable. And I’m being nice.

I would tell everyone who receives a Joe’s Pizza and Sub brochure slid under their hotel door NOT to waste your money. It was the worst experience ever.
My story: Our family was staying at the Royal Pacific resort at Universal. There were 2 families totaling 9 people (4 adults and 5 kids). We received a brochure under out door from Joe’s Pizza. We ordered 2 extra-​large pizza and a Greek salad (the salad cost $ 9). The order took 2 hours to get there and it was a Wednesday night which shouldn’t have taken 2 hours. We were told 45 minutes to an hour which is expected, but not to take 2 hours which made them an hour late. When we received the order, it was 2 medium pizzas in extra-​large boxes and a Greek salad which was not even large enough to be considered a side salad. It was a quarter of the container of salad (a handful), 2 slices of tomatoes quartered and 1 ring of onion quartered. We ordered 2 extra-​large and a salad which should have fed 4 adults and 5 small children. It wasn’t even enough to feed 1 adult and the children. By the time we received the order and ate it was 930pm. 2 adults and 2 children had to go eat at the hotel bar/​restaurant due to there not being enough food. While I am waiting at the valet stand for the delivery, I find out from the valet attendants that the company is not supposed to be on property handing out flyers and certainly not allowed to slide them under the door. They are not even supposed to deliver on property, but they allow to delivery to customers at the valet area because they are not allowed to deliver to the rooms. My complaint is this company took advantage of us by NOT delivering what we ordered and I would NOT recommend anyone ordering from them. The food was cold and substandard. The lettuce in the salad, what little there was, was even wilted. NOT a good experience at all.

The large pizza was definitely the size of a small pizza by anyone else’s standard. The pizza did taste good but the size was definitely not a large. I would not order again just based on the poor representation.

Serves us right for ordering from a menu shoved under our hotel room door… We ordered a pizza from «Little Italy Pizza». Waited for over 2 HOURS and tried to call them. They hung up on us when we told them we wanted to cancel. A quick internet search showed the same address for «Joe’s Pizza and Subs» and «Bellagio“all located at the same address, one mile from our hotel. We realized that the two menus under our door were identical including the pricing! Do not order from them! Total scammers. Legitimate businesses always operate with 3 different names and phone numbers, right?

The staff is rude. The employee at the counter refused to address me. The «cook» sneezed in his hands and wiped them on his shirt then went to handle my food. I asked about my money back… no refunds. I asked for my drinks, he didn’t want to give them to me. Horrible! I’ll never return!

I should have known something not going to work out from the sound of the young lady taking my phone order. I ordered a vegetarian lovers and barely got any. The same with double pepperony. It had maybe 2 per slice, can’t imagine if it wasn’t double. And the pizza itself was disappointing. Thin and not flavorful. And $ 4 delivery charge.

Hungry after a day at Universal. We were looking for a place to stop and get something to eat that wasn’t a burger or tacos. We were looking for a Pizza Hut but saw Brooklyn Joe’s and did a Uturn. Not a peep inside but the owner.
We ordered a New York style Deluxe brick oven pizza and hot wings to go. Hot, fresh, delicious AND fast! It took my husband and I longer to decide than for him to prepare our food! WAY BETTER THAN PIZZA HUT… HANDS DOWN!

Was at the JW Marriot, got a bit hungry and saw their flyer at the reception.
$ 24.33 for Philly Cheesesteak Sub, 10 Wings and Bottled Water.
Quite good, and very rapid delivery. Wings were great for a pizza joint.

Pizza tasted like it was just bread with no toppings and garlic bread was terrible! I was expecting garlic rolls and it was literally a piece of bread with oil and a sprinkle of garlic. Do not recommend.

Should’ve checked Unilocal first!!! Pizza was cold, and like the rest of the reviews here. Wings were ordered with buffalo sauce. But they brought me buffalo style foil paper. No Ranch dip, no napkins, no parm cheese, no crushed pepper. Call Pizza Hut instead. smh…

If I could give negative stars I would! I was staying at a hotel, and ordered a tossed salad with chicken– first, they don’t send a fork so I had to eat with my hands!!! The $ 2 chicken add on was 3 tiny and dry (!) little slices that were tough and so dry I choked them down. The «salad» was shredded iceberg with nothing else (no veggies etc) When I called and asked for a manager to complain he answered with «what!!!»
Please save yourselves and don’t order from here!

Unfortunately you can’t give these fools ZERO stars… a medium pizza and limp greasy fries had an undisclosed «delivery fee» of $ 10! Are you kidding me!?! Plus they can’t even come to the room to hand me their slop… scam…AVOID!

Boneless buffalo wings taste like they were cooked in Motor oil. The yes order of spaghetti and meatballs was just a little better than SpaghettiOs The pizza itself is actually okay. The delivery time was over double what they projected… The flyer for pizza was slid under our hotel room door

Ever pay $ 24 for a tiny chewy piece of eggplant parm, overcooked spaghetti, oily greasy garlic knots, and a salad? I have. Thanks Brooklyn Joe!
And by the way, I’m 6 beers deep right now. This food should taste incredible. Even in my drunken state, I can tell it’s crap.
At least the delivery was fast. I’ll give them that.
Learn from my mistake — avoid this trap at all costs.

Like many of the other reviews posted, I too got the flyer-​under-​the-​hotel-​room-​door, except it was for a place called Pizza Planet. When I called, the girl that answered the phone clearly had better things to be doing than taking an order for the place that she worked at. I asked for an XL cheese pizza and when she asked where I was calling from, told her the hotel where we were staying. She said it would be there in 15 – 20 minutes, but I asked if I could pick it up since I needed to go out to grab something for my wife anyway. I asked her for the address, wrote it down and said, «Thanks, I’ll be there soon.» Her reply, «Mmm, hmm.» –click–
It should have been my first tip, that she didn’t bother to take my name or any other information. Anyway, I drive out to this place, which was completely empty at 8:00 on a Monday night (should have been tip number two). When I told the girl sitting at the counter that I was here to pick up my cheese pizza, this lazy slob says, «You didn’t actually place the order.» I looked at her, stunned.
Didn’t I just speak to you on the phone?
Apparently clearly asking for a specific (and very plain) pizza, then getting directions to said establishment doesn’t qualify as an order. When I asked how the order didn’t get placed, the rotund receptionist told me that I hung up on her after I had the address. I should have left right then and there, but by now I had driven 20 minutes and needed to get some dinner. Mercifully, the lack of patronage worked in my favor, since the kitchen had nothing else to cook I only had to wait about 10 minutes. The pizza wasn’t totally terrible, but the inept, rude bovine that I had to deal with made Brooklyn Joe’s a pizza place I’ll neeevvveer order from when I’m in Orlando (not that they care or will be in business the next time I’m here). I’m sure there are dozens of better options. Don’t waste your time here.