Bed Bath & Beyond

So the BB&B website said they had a particular item in stock at this location. So I call to confirm they have it. I even gave the SKU number hoping to make it easier on them. After holding for a few minutes, the rep comes back on the line describing a completely different item than what I asked for. I reminded her that I gave her the SKU to avoid this confusion. After holding a few more minutes she informs me they have plenty in stock.
So I go there after work, and I’m unable to find the item. First I looked in logical places, then illogical places. No luck. So I ask an employee who, after asking another employee, took me to the wrong item (déjà vu). We eventually found the item, but the process took about 10 more minutes than necessary, 15 if you count the phone call. Maybe they were all seasonal help. On the upside, I found a comparable item for half the price of what I initially asked for. So the time loss wasn’t a total waste.

The customer service here is absolutely unbeatable. They never give me a hard time about returns and they allow you to use coupons galore — the only reason its not getting 5 stars is because they are a bit pricy. But this place is amazing are far as customer appreciation and assistance! They also have great stuff.

This is a well run outfit that contains all kinds of cool household stuff. We have bought curtains, towels, appliances and many other items here. You can always find things you want, but don’t need, like talking scales. The inventory is huge and the staff is always helpful. They used to send me 20% off coupons in the mail, but I haven’t gotten one recently.

Sometimes you just need to peruse through Bed Bath & Beyond and get some things you have been needing and getting some things you def don’t need but now want!
Love all of the kitchen organization items as well as as the bedding. I can’t walk in here without wanting to re-​do something in my house. This past visit I purchased a ton of items to re-​organized all of my cooking spices and medicine cabinet.
The staff at this location was extremely helpful and friendly! Everything is always very well stocked and easy to find. They also rock at accepting their coupons past due dates or refunding when you return if you forgot it.

I went with a friend the other night because she wanted to buy a table set that she really wanted. Their prices tend to be high (and why I didn’t give it 5 stars), but she had a 20% off coupon. Once there, we found that the box was really big and heavy. We found someone working close by. He said for us to let him know if we wanted it and he would help us with a cart. We just expected him to load it in and that was it. Boy, was I wrong! The next thing I know, he has picked it up and is carrying it to the register for us. And even after that, he took it to the car and helped us load it in! You rarely see service like that anymore!

Nice location, and they usually have most of the kitchen tools I need when I go there for last minute tool shopping. Also, you have to love the coupons you get for Bed Bath and Beyond if you’re on their mailing list.