Avalon’s Assisted Living II

This is a house in a gated neighborhood by Waterford Lakes. It is an assisted living facility which was supposed to only house six people at a time. 90 percent of them were elderly.
Robert and his wife, who own Avalon Assisted Living and Avalon Assisted Living II, are under litigation over their license; two of their facilities have been shut down. The state of Florida is trying to shut both of these locations down and it has been an ongoing situation for some time. I was told by David Selby, Florida Assistant General Counsel, that Robert has been in the court in the past over some serious charges that shocked me (I would contact him to find out more as I do not know the specifics). A woman in their care fell and eventually died:
They present Avalon as a decent place. When you visit the place is spotless, very cheap for what it is and Robert and his wife come off as very kind and loving. Almost instantly my parent started complaining about the people yelling at night, the level of mental issues of the people, the staff being rude/​overwhelmed, not being able to go outside, not having anything to do besides watch TV. One lady who worked there worked out with them but she was fired rather quickly. Then my parent went back to complaining. I think if they had painting, singing, walking or something then the people there might not be as angry but then again a lot of them seemed to me to not be quiet there in the head so I dont know.
They lied to the state about my parent (this is documented in a visit), tried to overcharge me multiple times, feed them cheap food, would not provide paperwork that was asked for, the doctor who visited (Allillin) and the staff would not tell me when they came even though I asked MANY times (once I found out they had not come the day they said so that is probably why they didnt call me to come since they never came when they said), the staff went off in frustration in front of me at the elderly and said «now you wont get your medication» (probably because they are overworked/​overwhelmed with the level of care required since every person in there appears to have a difficult time getting around or mentally has issues), I was told that my parent was used to move furniture to another location, I was told my parent could not go outside without me, the doctor who visits Avalon to care for the elderly did not have required medical documentation for my parent when asked for it multiple times, and it was just too much.
I would say this bad review is just as equally a bad review for Alilin Family Medicine as I highly suspect they were claiming to see my parent and were charging for it even when they were not. I cannot prove this but why would they not want me to bring my parent into the office — why would they say «oh no we will be there in person»? When I called to see if they came, they hadnt. Would they have told me they came if I hadnt told them I knew they didnt?
My parent complained daily here and even threatened suicide. At the new location, my parent has not complained so I am happy and would have left sooner if I could’ve found a decent place.