Divine Hair And Color

Came here on a Groupon for the no chip with the pedicure with scrub. Went before a vacation to treat myself. The service itself was good, but it took forever. I know that the services do take time, which I allow for. The technician is very friendly, but talked way too much for my liking. I couldn’t relax. The scrub looked cheap. The place doesn’t seem busy, client-​wise or technician-​wise. I wouldn’t recommend this salon, at least for nail services.

I bought the $ 39 groupon for my granddaughter. The day we went in, the owner set her up in the pedi chair and then left us alone in the shop for 20 minutes while she ran home to get her phone. We had never before been in her shop. Then I showed her my nails and they are bad but she recommended a no chip manicure to help them. I booked an appointment for the following week. The manicure was shoddy at best. By the following evening the polish had cracked and was peeling off. By the following day all of the polish came off, nothing left. I was told these no chip manicures would last at least 2 weeks and had to be soaked off. The owner is using really old stuff… it was all thick and clumpy. I stopped in the next day to show the owner what happened and she blew me off saying too bad but your nails are really bad. She then made a point of pointing out how bad my nails were to her client. Very tacky and unprofessional if you ask me. I do NOT recommend this salon at all and will NEVER go back there. I read Kassandra’s review and agree totally with her… I had the same experience.

To clarify this is the NEW location at 7948 Lincoln Hwy in Frankfort. Everything Kassandra says below I agree with 150%! I was lured here by a too good to be true Groupon…$ 39.00 for a «orchid or cucumber» spa pedicure along with a no-​chip manicure. Well first off they have these two black plastic removable tubs that sit in the pedi tub. Yes – the actual jet tub was NOT being used. This black plastic tub was lined with plastic and only had lukewarm water in it. No bubbles no jets no nothing. I guess I should’ve questioned that but she didn’t say a word about it to me. The two scrub choices she offered, the orchid or the cucumber were cheap looking products probably from Sally’s.nothing great. The soaking time was like two minutes tops. She doesn’t buff the tops of your nails before polishing so there were steps missed that most good places do. She doesn’t do a good filing job either. So it’s hard to know did I get the half-​ass version since I only paid $ 39 for both of these services or is this standard with the pedicure, don’t know, but if she’s trying to lure more customers in with the initial groupon she’s going about it all wrong. You actually want to IMPRESS people to get them to come back! The actual no-​chip/​gel manicure was sloppy as well. Looks like something I did myself because I can’t do nails for nothing lol. I’m too nice and gave her a $ 15 tip and wish I hadn’t. To say this is worth $ 90 is a joke – this wasn’t worth $ 10.00 in my opinion. The lady who did this is the owner – Annie. She did have a sign in her window hiring nail techs so maybe if she hires some actual professionals the nail services might be better. However I would ask before booking an appointment (don’t buy the groupon until you find out!!!) AND I would ask about those pedicure chairs. If those tubs aren’t working don’t bother! I can’t offer anything in regards to her hair abilities but she is terrible with nails and her products are cheap and nasty looking. Go elsewhere!

PLEASE DON’T WASTE YOUR MONEY!!! I should have known a groupon for scrub pedi and no chip for $ 39 was too good to be true. This was at the new location at 7948 Lincoln Highway in Frankfort. The lady was friendly but talked my ears off so no time to relax. My little 8 year old cousin could have done a better job than what I received. I really wish I would have read the reviews first, which I normally do. I really wish I could get my money back this was the worst pedi and no chip I’ve ever received, smh. Go anywhere but here unless you just want someone to talk too. This doesn’t even deserve 1 star. To be honest this lady can’t be a real nail technican (not trying to be mean, just being honest). This was a complete joke, waste of money and time. Now I have to go to a real professional and have them scrap this mess off and redo it, ugh.

Purchased a Groupon for a Pedicure and it was done by the owner, Annie. All she did was talk my ear off about nothing and asked me non stop Extremely, Very Personal questions. I was shocked to find out that she owned the business as her point blank nosyness was out of line. I could not relax and felt on edge the entire time from her nonstop questions and talking. The nails were also cut uneven and not nicely shaped. Was also rushed out of there as she was closing. I wont be returning.

This place was horrible! Shouldn’t even be called a spa! My nails would’ve looked better if a five year old would’ve done them! Dirty and disgusting! You couldn’t pay me to go to that place, it should be shut down!

Divine has moved to new location which I visited for the first time. The new location has three pedi stations which will probably alleviate the time constraints of having one pedi station which is mentioned in other reviews. My experience was absolutely wonderful and the mani pedi was perfect. Annie is a super professional. Have not done hair with her but would definitely give it a try.

I would not recommend this place to anyone to get a manicure or pedicure! There was only one woman who actually painted our nails and it took my mom and I 2 ½ hours for our mani/pedi’s. The owner, Annie, talked our ears off, she was quite entertaining, but these ladies need some education on cleanliness. For one, she had dirty, disgusting nails herself, two, she reused woodent tools for my cuticles and three, the woman doing my pedicure would shake the towel with my foot remnants into the bath my feet were soaking in. Gross. I wanted to run out of there with my Groupon that I purchased for 40 dollars which was advertised as a «deal» valued at 90 dollars. Puh-​lease. This place was nowhere near this valuable and I don’t know anyone who would pay that much for such low quality.
Do not go here. I am not a religious person by any means, but I do pray I don’t get a nail fungus from this place.

I’m very conflicted on this review for a number of reasons.
On the positive side, Annie is a complete doll. She’s friendly, personable, and makes you feel at ease immediately. When I called to set up my appointment (back story: my hair was black on top, hot pink on the bottom, and I wanted to get it all hot pink), she asked a fair amount of questions and was able to book me an appointment in a very timely manner. When I arrived for the appointment, her consultation was thorough and I felt very secure in putting my hair in her hands. She set to bleaching me out, and this is where the good feeling ended.
I am not one to complain too much about my hair. I’m a pretty roll-​with-​the-​punches kind of girl. But if this is any indication as to how terribly awry my appointment went, I got there at noon and left… after six. SIX HOURS. And I left looking so ridiculous that I wound up cancelling my evening plans so that I could attempt to fix the hot mess that was my «new» hair.
I should’ve called shenanigans after the first go ’round. Annie bleached me and colored me what would’ve been a lovely shade of pink… if I had been taken down a few more shades so it would show up. Putting the pink over hair as dark as mine still was – post-​bleaching, that is – resulted in pinkish roots, murky colored (brownish, reddish, burgundy-​ish, just… ugh) hair throughout where the black was, and an extra pink bottom section. In fairness, the ends looked great. The rest was terrible.
I tried to put on a brave front when I saw it. Annie’s no dope; she knew I wasn’t happy and decided to bleach me out again. Aside from the fact that my scalp was on fire throughout (she sprayed me down with cool water, but in all my hair coloring experience – and it’s extensive – I’ve never felt anything like that before), the new round of color did nothing to help my botched hair. Long story short, it looked absolutely no better. If anything, it looked worse. I came in, hoping to go completely hot pink and left a murky, nondescript color with pink ends. It was the worst hair coloring I’ve ever experienced in my life. Unfortunately, the haircut itself was nothing to write home about either. I think by the time the scissors came out, she and I were both so flustered that neither of us could have cared any less. I’ve had better haircuts, to be sure, but my main concern was my hair color. Even my husband couldn’t offer up any words of encouragement.
Annie offered to bleach me out again in a few weeks. She started saying that four weeks would be a good amount of time to wait, and by the time I was leaving, she said I could probably come back in two (that’s how bad it really was, really). In fairness, she offered to do the «fix» for free, but at that point, I just wanted to get the hell out of there – and fast. Here’s the thing that burns me: if you have to offer to fix my hair for free and if you KNOW I’m leaving with a color I did not want whatsoever, are you SERIOUSLY going to charge me for it? Oh yes, she did. $ 75.00, in fact. I asked if there was a line to leave a tip (there wasn’t) and I’m disappointed inasmuch I only wanted to write a big, fat zero.
On her Unilocal page, under «About This Business», it says…
«3.100% Money Back Guarantee-​that is exactly what I mean when I tell you ‘The best sevice Ever, Or It’s Free.» I will bend over backwards to make you happy or you don’t pay.’”
I don’t know about that. Last I checked, my $ 75.00 is still missing. There’s absolutely no way under any circumstances Annie could’ve thought for a single second that I was in any way satisfied. Horrified, sure. But satisfied? Never. She knew I wasn’t happy and asked for payment anyway (which I should’ve refused straight out). My hair looked nothing like what I had requested. She didn’t even ask me what I thought. She merely said, «Oh, I thought it would be more pink. This isn’t what I was going for.»
Me neither, to say the least.
Thankfully, I was able to fix it to a degree where I could be seen in public with a dark purple dye (while keeping the ends of my hair pink). I spent $ 75.00 and six hours to have to come home and do my own hair all over again with my own supply of hair color. I since hit it with my purple and pink Special Effects something like three or four more times after my initial home fix. I recently went to my former salon (where I got the ends pinked in the first place) and they were able to turn my tresses into something I now adore beyond words, thankfully.
I’ll update my review if that $ 75.00 ever magically appears, but I get the feeling it won’t. Those who want creative color, this might not be the place you want to go. To say «I’ve experienced better» is an understatement of epic proportions.