Rite Aid

The people in the pharmacy are so rude. When I call in I get rude person on the phone, its like I am bothering her when I call in. Whenever I go in they all seem so miserable, if you don’t like your job just quit.

This is a really good rite aid the location is nice the staff is great always nice and helpful when I go here the store is always clean and well stocked. My favorite part of the store of course is the thrifty ice cream it is a classic my favorite flavors are the chocolate chip and the chocolate. The prices are also really good here the products are good as well. Make sure you sign up for the plenti rewards you can use the card here and at a lot of other places as well it can save you a lot.

I’ve been going here monthly for 9 or 10 years for Thyroid and Pain Medication. The staff are excellent and call me by name. if I ever have a problem they take care of it right away. I wouldn’t go anywher else. A+++
People complaining about long waits @Parker K need to understand if a patient is getting a new medication the manager has to sign for it at checkout, if he’s off to lunch your waiting until he gets back.
«Yes it’s fu*#ked up but it’s to prevent fraud @ pointless new store policy.»

The customer service here is atrocious. I try to leave the best reviews I can but I loathe the thought of this place. Get ready for waiting 20 minutes in a line of 4 people to check out.

A lot of the employees here are really unpleasant. I got some ice cream and Joseph seems like he really hates his job. Super unfriendly and rude. Try smiling? Same with Michelle. Not to mention she has no sense of urgency… I paid for my ice cream at the counter and was told I had to go wait in line to pay for the other 2 items I needed to purchase? After standing in line for quite some time, I walked out. It looks really bad on a company when you have a huge line of people, 4 employees up front and only one of them is on a cash register?

WARNING!!! Useless, thieves! My elderly father bought 2 reading glasses here (WAY over priced). One broke, he returned. Then he lost his receipt on the second after discovering it was the wrong pair. I tried to return the glasses WITH tags. Apparently, you can’t without receipt. Oh wait… yes you can, but you get whatever amount the computer says AND it’s a store credit??? What a crock! Why would I return it for half price to you and allow you to resell for full price??? I lose $ 15 and you make $ 30? ILLEGAL!!! This place is for people who want to be ripped off. What a joke and the management is uneducated and ignorant of other store policies.

If I could give it zero stars I would. No compassion. I had just gotten out of the hospital with my 2 year old prescription for a highly contagious virus which caused constant vomitting. I live all the way in Lake Elsinore (I work in O.C.) and had the forethought to call my local pharmacy to check if they had the medication in stock. They didn’t so I pulled off the freeway and tried to get my script filled here. An asian tech with thick black glasses took my script and told me a 30 minute wait. Did I mention I had my 3 year old with me too? An eternity for small children. I told her I am at your mercy my local store doesn’t carry the medication. She said «Yes you are at my mercy.» So rude. I waited 45 minutes at some point during the wait she walked out and took her lunch break. She didn’t even look our way. No wonder Rite Aid is going under. I will be taking my business elsewhere. They were not only making my suffering children wait one who had just been released from Choc but also putting all the other people in the waiting area at risk.

Be forewarned: This is one of the slowest pharmacies I’ve ever used. Doesn’t seem to matter if you call it in a day ahead, or even if your Doctor calls the prescription in. You still have to wait. And wait. And wait.

Worst Ice Cream department ever. JOSEPH is a complete moron with no personality. I have never seen anyone be so rude to someone who asks for a sample. Wait you can get a sample because he said he dosnt because he is to busy. Bro you work as an ice cream guy at Rite aid. It’s your job.

This review is for the pharmacy. They’ve made one too many mistakes with my prescriptions. You’re dealing with prescription meds. You absolutely cannot get that wrong. Meds keep people alive and healthy. Here is list of some things that have gone wrong with the pharmacy in the past 6 months:
1) Called in a prescription on an Sunday afternoon, came in Monday afternoon and no meds were ready. Had to WAIT for my Rx. That’s why I called it in the day before! Frustrating, but hey, it happens sometimes right?
2) Repeat performance of complaint #1. So, it wasn’t just a random fluke.
3) Came in to pick up a Rx that my doctor prescribed and sent electronically to them. It was the day AFTER my doctor sent the Rx. No meds waiting for me. Does anyone even check to make sure prescriptions are being filled? Apparently not.
4) Picked up my blood pressure med — the same one I have been prescribed for months now. The pill looks just a bit different, but it’s not the first time the pill’s appearance have changed from month to month, so I don’t think about it. A week later, I notice that I’ve been feeling different. Looked at the bottle. Saw that I was given 100 mg instead of the 50 mg my doctor prescribed. REALLY? Double the dosage my doctor prescribed? That’s beyond unprofessional and potentially life threatening! I start splitting pills — it leaves a bitter taste in my mouth, literally and figuratively.
5) Apparently, I didn’t learn my lesson, yet. Called in for a refill, and suddenly NO refills exist after I complained about the mistake that was made in my complaint #4. I look at the bottle. It says I have 3 refills left.
That’s it. I am done with you, Rite Aid!

I often come to this Rite Aid to get prescriptions filled. I have had some good experiences, and some not as great.
The outside of the store feels slightly ghetto and there are always people hanging around that make me feel a little uncomfortable. but oh well. Once inside, it is decent. Not the nicest Rite Aid. It always feels a little dirty or grungy or something.
They have a large selection on things, and SOMETIMES you can find a good deal on something. But honestly most things are overpriced compared to places like walmart. it may be a little more convenient, but when it costs 3 dollars more for deodorant, is that really worth it? Not for me.
Almost every time I have gone in for s prescription there has been a long line. Sometimes the line moves quickly, sometimes not. The pharmacists have never been overly helpful or really willing to answer questions. I always feel slightly rushed and like they want me to leave.
It also just feels dirty and I never want to sit around and wait for things.
THE SAVING GRACE… the ice cream. It is cheap and they have some pretty solid flavors.
But overall. I would skip it unless you really need to come.

Convenient 24hr drugstore that I go to for ice cream. This location was previously a store called «Thrifty.» Fortunately when Rite Aid bought them out they kept the ice cream bar. My family and I have been coming here for years pre and post Rite Aid for the ice cream. Love the pistachio, rainbow and animal cookie flavors

Good experience here overall.
One of the nice things with Rite Aid is that they are opened 24 hours.
This just means, if you want it at any hour of the day, you can get it here.
But of course, what that means is a lot of your late night cravings like chips and a bottle of coke will cost you MASSIVELY more here than elsewhere.
However, we do like that we can get an ice cream cone here, not quite BK flavors, after 10PM.

I like this Rite-​Aid because for one its open 24 Hours and two I live down the street! The employees… well the male employees don’t seem to like their job… lol…their face expression says it all. The female employees are actually more friendly, helpful, always smiling and did I mentioned well groomed! Pharmacy… eh…if they could smile once in a while it wouldn’t hurt them. Store is organized and clean.

This Rite Aid (that used to be a Thrifty’s) has been here for years. Besides all of the employees looking like they hate working here, they still try hard to stay friendly and give decent service. The Pharmacy here could improve a little. They too look like they don’t feel like dealing with customers which makes getting your prescription a little uncomfortable. All they need to do is honestly smile a little more like the employees in front of the store and instantly their service would improve.
The biggest attraction here in my opinion has always been their Thrifty’s Ice Cream they serve up towards the side of the store. Throughout the day customers are constantly coming in for their delicious classic flavors. Since this store is 24 hours, you still find a group of people wondering in at night for ice cream at 3 a.m. You can never go wrong with 24 hour ice cream assistance.
This store has been here for over 20 years and I don’t see it going anywhere for a long time. As a convenient store and pharmacy to the local neighborhood here in Orange, Rite Aid has provided the necessities and wants for each customer. They might not be the most outstanding store around but most businesses aren’t. I’ve been coming here since I was a kid and I don’t see myself going anywhere else.

Ice cream. Yes. 24 hours a day, award winning. As good as it gets…

I’ve come to this rite aid for a long time, usually for ice cream. KYLE was very patient and helpful serving us ice cream a few nights ago. It was a positive experience for my 3 year old, this was her first time getting thrifty ice cream and she’s usually extremely shy. Kudos for the customer service, Kyle! :)

Ice cream person needs to be consistent with scoop sizes. They shouldn’t get lazy on second scoop. The first scoop is not even a full scoop, and if you ask for a double, they half-​heartedly fill half the scooper and pass it off as a double. We didn’t come all the way here for blahzay, inconsistent service. Each scoop should be a consistent size, don’t you think? Don’t mess with hungry kids who want ice cream at 10pm, okay! Lol

This review if for the Rite Aid on Tustin and Chapman, Tustin, California.
Open 24 hours, pharmacy (closes at 11:00PM weekdays, 08:00pm weekends), health/​beauty/​minimal food/​booze/​season supplies. Remodeled recently (modern look), good staff, clean facilities, but no photo services…
…Wot?!. Is a Rite Aid. It works, is there, so it gets short and to the point review. If Cirque du Soleil ever has an impromptus performance on aisle 7 one day, I will expand on the place. =|

I love that it’s 24 hours and right off the 55 fwy.
AND…
It’s got Thrifty!!! ²⁴⁄₇ Thrifty!!!
On a more serious note, I picked up bogo free children’s Tylenol recently! You can’t beat deals like that.