Midas

Great customer service. Walter is awsome. I noticed no coffee was offered. The worse of it all they didnt except my midas credit card. It was inconvenient. I will not be going to this location anymore…

This is the only place I can count on for consistency when it comes to car repair! Walter is always timely in returning my calls, and is always able to answer my questions about any issues that arise with my car. The team is educated about numerous makes and models, and proficient in working on an array of vehicles.
Alex has been working on my car for 2+ yeaes, and he has always delivered on the Midas promise! I am very pleased with both customer service and quality of work at this location:)

Ive been going to this midas for years and love it. The guys there Jon, Walter and alex are really nice and very helpful. They always walk me through everything and are really informative. They’re prices are good and they’re honest guys. I would highly recommend going here and i will be going back for future things.

After two failed attempts of getting air at the gas station, I had to get stop by Midas. The front desk guy was very kind and immediately got help for me. Chris the mechanic was very accommodating and efficiently solved the problem. The service was quick, hassle free and the people were nice! Thank you for your help.

I came here for an oil change. The guy at the front desk named Walter is so kind and welcoming. He explains everything very nice and clear for me to understand. Well, I do ask him a lot of questions and he did not seem annoyed at all. Also, the other man that’s fixing my car was very observant. He checked all over my vehicle and told me about my windshield wiper problem.
Thank you Midas at Chapman! I would love to come back here again. Best service I’ve got so far!

I came to this location a few years ago and they gave me great deals and service. After having family members do my oil changes for so long, I decided to come back here.
I called to schedule an appointment and they were extremely helpful on the phone and kept it professional, which I like. I came in and Alex helped me. He was genuine and made me feel like he cared about my safety and my car instead of how much money I could pay him.
I will definitely keep coming to this Midas and recommend it to my friends and family for the exceptional service and price.

Great fast service but was displeased with the quote I was given. I had called about a week prior to get a quote on an oil change for my specific car but was charged for double the price because my car used synthetic oil blends. It was Camry so that was unusual.

Called a gentleman named Walter a few days before to get an estimate for a brake job which was not a bad quote. Brought the car in and had the work done. Our car was done on time and the work requested was good. Thank you Walter and co great job!

Jon and his guys are best! Good honest guys that know about cars. The price is very reasonable also. I will continue to used them in the future.

I came in for an oil change. They were super busy today and I didn’t have an appointment but they took me in right away and they got my oil change done in like half an hour. They are really accommodating here and their prices are really good too. I will be coming back

Came here for an oil change. They’re right down the road from where I work at – CHOC. Their prices are good, customer service is great, and they’re very thorough with my car. Ask for Jon.

Went later in the afternoon for an oil change no wait. The people there were all nice and helpful they found some problems with my car gave me estimates and all free except the oil change which was like $ 20. Didnt pressure me to buy things like at other places.

I cam to Midas for an oil change earlier today. While I was there the mechanic working on my car, Alex, discovered that a mouse had been living in my car. He replaced the air filters and cleaned out the mouses nest! Everyone was really nice there and very diligent in the service that they provide.

I came in for an oil change early on a Friday. Wasn’t too busy, and the staff was especially friendly. They told me how long it would take and were pretty much right on. They use Mobil 1 synthetic which is great and their oil filters are great too. They were true professionals.

Very accommodating at this location. Tustin was crazy busy for some reason and right out refused to do inspection walk-​ins. The guys are great here!

I don’t normally take time to write good reviews but this Midas totally hooked me up.
I took my car in to have them look into a very minor squeak. They determined I needed new pads and rotor resurfacing. More importantly, they determined that my tires were basically shot, unbeknownst to me.
Walter went through a few options with me and helped me prioritize between tires and brakes. He recommended a tire place, which I then went off to get tires from. I didn’t get the brakes done with Midas at that time but wanted to go back to Midas to get them done.
When I returned to Midas 4 weeks later, Walter remembered me without pulling up my paperwork. He even honored the work proposal that we worked up one month prior. He even gave me a killer price.
Excellent service. Excellent price. No ridiculous upsell. The car was ready by noon even though I didn’t make an appointment — I just walked in that morning.
Walter rocks. Go here.

Really disappointed after taking our beloved CR-​V to this place for an oil change. We were going out of town and needed an oil change that was overdue, so we decided to take it here as a last resort.
We got the coupon from the website so we could save some money on the oil change, so the price was good but that was it. Don’t believe that the this place opens at 7:30am because nobody showed up until 8am. I drive by this place everyday and I have seen many people waiting outside after 7:30am.
They brought up a couple of things to our attention, which we appreciated.
However, my father-​in-​law worked on the car days afterwards (to fix our AC) and he noticed a few things that were off and he could tell that they were new.
Firstly, the hose to the air intake was ripped and it got covered up with electrical tape.
Then, the cap to the windshield wiper fluid was broke and (again) it was covered with electrical tape.
While we understand that accidents happen, we don’t appreciate not being told about them which is made worse by trying to hide them.
We are very disappointed because we wanted to like this place as it is close home, but this experience has put a sour taste in my mouth. I won’t be coming back here nor would I recommend it.

Good: Walter was good at the desk. The guy actually working on the car was actually working (I could see from where I was sitting). Everything was done in about an hour. My oil change and tire rotation was only $ 82. It’s normally around $ 100 – 120 for my car (’99 bmw 328is).
Bad: Hours are 7:30 — 6:00, but I showed up at 7:45 and waited until 8:00 for someone to get there.
I don’t know if he actually changed my filter. I saw him struggling with something under the car while it was raised, and then just lowered it again, put the oil in, did the inspection/​etc. He could have just been tightening it, but idk, I never saw anything come down/​get put up — so I won’t dock a star.

In a nutshell, this place did an honest job, and I’m definitely going to be back here.
Came in with no appointment for an oil change and a tire rotation, and had to wait for an hour or so while the mechanics finished up a few other cars before me. No problem there. I had work to do anyways.
The workers that I talked to were all very friendly and seemed knowledgeable. In fact, one woman had been stranded there because her car had a whole host of problems, and the mechanic came out multiple times to the waiting room to explain exactly what was going on, even bringing out certain parts to show her what was problematic. He was even willing to go out and drive to another Midas store to pick up a part that he currently didn’t have in stock. Pretty decent customer service I’d say.
Anyways, the mechanics did an honest job of changing my oil and rotating my tires. I actually watch these places rotate tires and change oil because I’ve been shafted before from a couple places.
Oh, and the waiting room could use a little TLC though. Everything seemed super old. Buying a nice flat screen and playing some TV wouldn’t hurt. Or maybe even some music?
Still, no big complaints from me! Recommended!

Went here for back brakes and rotors and were the cheapest in Orange, and I called 6 other places. The whole thing with new pads and rotors came in under 300 after tax which most other places were quoting me 330+ before tax. The guys knew what they were talking about and didn’t try to tell my blinkerfliud was low or any additional hassle. Give them a call, great people.
Right next to a freeway so it’s really easy to get to as well.