FirstLight HomeCare

To whom it may concern.
I as a Professional certified nurse assistant. Highly recommend First Light home care. Best team players in the Orange County, Anaheim area .
I want to say I really appreciate Martha Marquez, Victoria, Mariana. From first light. For all there hared work and support. I Thank you lady’s. Your the best

Thank you so much First light home care. My father in law has been wheel chair bound for many years. The care givers are so caring and compassionate. I have dealt with many other companies but this on stands out by far. I highly recommend it. They have bilingual care givers too.

Our family had to deal with a very hard situation with my mom, and we found that after her fall while going thru the recovery process with her, we realized that we needed help! Called a few companies out there and they all seemed pretty much the same, price, level of care, etc… But after doing some research, they are not all the same! First light is one of the few companies that insure their caregivers to include workers compensation coverage. Running my own business for many years, I know how important that is! When speaking to the office staff, they are so courteous and so accommodating. My mom is a tough lady who doesn’t accept help too much, but she loves her caregivers and allows them to help her. My experience with First Light Home Care has been first class! I would recommend this home care agency to all my friends. Thank you First Light for making an easier transition for all of us.

My father is a very active man and was losing his eye sight .It was hard for me to commute from Los Angeles to Anaheim where he lives everyday to check on his everyday activities or on emergencies. It didn’t take me long to decide that my father need a caregiver to assist him with his everyday routine. I called FirstLight Home Care after my father had a fall, due to my father losing the mobility to walk around around his own home, and explain my needs and my fathers. Not only did they answered my call right away but they had a caregiver by his side 2 hours after I had spoken with them. The caregiver that currently cares for my father needs not only does the cooking and the light housekeeping but has encouraged him to start doing what he loved but had stop due to his eyesight, building airplane models. I couldn’t ask more from this agency they have exceeded my expectations and I have build a great relationship with the office staff. They are attentive in any changes my father may have like unscheduled visits, they are reliable. I highly recommend this family oriented agency for any home care that your loved one might need.

My father-​in-​law recently went under a knee replacement. We were concerned of leaving him alone during the day. We thought of hiring a home care service that can be reliable with our hours, trustworthy, and comfortable with the care provider they would send to his home in Newport Beach.
During my search, I called a few places. Some would leave me on hold and others cared about their own needs (company.).
When I called First Light they immediately asked for my name, phone number and ask what they help me with.
I immediately felt the difference in their customers service and how they ask about our needs. THEY CARED about my call.
We gave them an opportunity and it was FABULOUS! My father-​in-​law mentioned that the after care experience has helped with his fast recovery. Let alone, he was pampered with his Caregiver driving and purchasing his groceries! Now he wants to hire them FULL-​TIME lol.
Thank you! I highly recommend this team/​company.

Our family made the right choice when going with FirstLight HomeCare. The staff at FirstLight HomeCare truly takes the time to ensure a level of care and comfort at a time when it matters most. The amount of care and effort FirstLight HomeCare exerted in assisting others is incredible. Whether it be 9pm on a Saturday night, or needing an associate to come meet with a family immediately, no questions are ever asked — instead, it’s pure dedication to the service they provide and the people they could help. A few years ago they helped my dad after his knee surgery and now they help my grandma! When they worked with my dad they sat with him in the hospital day and night to make sure he was well cared for after his surgery. Now they work with my grandma every day. And my grandma loves her caregivers. LOVES them! They are the sweetest girls. And both are licensed professionals.
It’s actually a pleasure welcoming FirstLight HomeCare into your home and life because they effortlessly deliver competent and compassionate care… I felt confident about their care and professionalism, and therefore, I felt relieved when thinking about my loved ones in other people’s hands! I’m sure it will do the same for YOU! It is refreshing to be impressed by a company that you work with as opposed to just satisfied. I highly recommend FirstLight HomeCare not only for the outstanding, punctual service that is provided, but also for their focus on the community they serve, whether it be through providing assistance at local senior centers or in the comfort of your home.

My senior parents are clients of first light. They needed help with basic routine activities of daily living (ie shopping, driving, light cooking prep and companionship). I work full time and was limited on my ability to help them. Needless to say, I needed good DEPENDABLE AND CARING help for them. I was unsuccessful in trying to find assistance on my own (missed appointment and neglect were our main issues), I was introduced to firstlight. I really appreciate follow up calls from Charles and Ray. I feel they provided me with exactly what I wanted for my parents and were very accommodating to their needs. I am very happy with the care my parents are receiving.

I will say this about Firstlight. Ray promised me good caring Caregivers. With a good match. I am into sports. They matched me with a TinkerBell. Than they matched me with this friend of Martha’s (office manager) that had NO desire to be a CAREGIVER, He told me he was just doing this till he could find something better. Than Charles started harassing me and being RUDE. Charles is just an ass. I changed my hours to a split shift. Firstlight wanted more $$ per hour. That’s a joke. I have found two different agencies that are great and don’t charge extra because you split the shift. Also another thing I didn’t care for about Firstlight is that they didn’t have someone trained for a back up in case if someone called in sick. Like that happen to me my last day with them. Strange how FirstLight knew it was my last day and the Caregiver calls in sick. So I was stuck in bed all day. I would STAY away from this agency. Ray is a very nice guy. Seems like he really cares. But he is NOT aware of everything that goes on. He really should be more hands on. I requested for my invoice over a month ago. What they billed to my insurance company I still haven’t received them. RED FLAG!!. Remember you have other choices!

I been working for firstlight homecare for quite sometime and i am very happy to be working for this company. When i started i had caregiving experience but the company motivated me to go to school to get my C.N.A. They even found a school and not only that but once i was enrolled they worked around my school schedule. They really motivate you and for that I am really thankfull .For every training we get they always have a little something or a thank you for what we do. I feel very confident going out in the field and performing any task given with any client because of our monthly safety meetings we have every month. The training and monthly safety we get are just exceptional. They really accomodate any client with their needs. I really recommend our company to anyone that asks me. Ive worked prior with other companies and none meet everything firstlight homecare has to offer for our clients needs and their support and motivation for their employees.

Wow… So this comment says it’s from «Charles» but the last sentence says you can email me anytime «Ray» hmmmm so who are you???
I appreciate you quoting your «mission statement» but again not true. Two of the caretakers said they never had training, background checks, tests etc. they walked in for a interview and filled out a paper and then was asked can you start today??? I guess your trained caretakers are lying?
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Again please do not hire this agency…