European Dry Cleaners

AMAZING! I’m so happy I brought my prom dress here. I had an ink stain on my dress and when I took it in, Bill took care of it no problem! Everyone is so friendly and had amazing customer service. I would recommend this place to absolutely everyone I know! I never thought I’d say this about dry cleaning but they are truly inspiring over there!

They do a good job and the clothes come back looking new. The other places i went to sometimes ruin the shape of the clothes, but not European Dry Cleaners. The pick up and delivery is very convenient. Bill and his wife are nice and friendly and really cares about their business and service.

I cannot tell you how pleased I am with my first experience at European Cleaners! I had a sweater that I loved that had really awful stains on it. I was ready to throw it away, but thought I would give them a try. My sweater is back to looking like new! I am thrilled. The sweater also has no chemical smell and is soft and fresh. They also delivered my sweater to my office in Laguna Niguel. I am sold and will remain their customer. Thanks, Bill Alvarez and your staff!

Great service. Good dry cleaning. Little pricy but they deliver which is a plus for someone busy like me.

While in town for a conference, I needed some dress clothes pressed quickly. First off, I actually own a dry-​cleaning business, so I know what makes a good quality cleaner. I thought about whether I knew someone in the area, and then I remembered Bill and his company. He and his employees are so good at cleaning and pressing, that he teaches other cleaners how to be better. I could not have asked for better or friendlier service. These guys are the best. If you need your clothes cleaned in Anaheim or Garden Grove (or anywhere in the OC), go to European Dry Cleaners!!!

This is the best cleaners in Orange County, maybe the world. Everything is always perfect and I have never been happier. Don’t take my word for it try them yourselves.

I was so impressed with their service and quality of the cleaning. They came to my work and delivered back even earlier than promised. I recommend them highly for anyone who wants to enjoy their weekends for other than picking up and dropping off dry cleaning!!!

Excellent service and quality work. Recommended.

They really know their clothes. I can trust them to not ruin anything. I take all my vintage clothing to them. They are great! Wonderful with alterations too. The prices are very reasonable.

I had been going to another cleaners for six years before coming to European Dry Cleaners for help removing a stain that no other cleaning service in Corona Del Mar or Newport could effectively remove. Bill Alvarez took the time to explain what made the stain tough and how his solution could effectively and safely remove it. He educated me a bit about the cleaning industry and what made his service better. I was impressed with the level of pride and interest he had for his craft, but thought the proof is in the clothing… So I gave Bill 10 of my best pieces and received them back via their special delivery service. My cloths have never looked better! It’s rare to feel the cost of dry cleaning is worth the price; however, in this case it is. Great discounts the more you spend and free pick up and delivery service. Never going anywhere else. Thanks Bill!

The only complaint I have about European Dry Cleaners is that when I put the clothes away that they had cleaned, the rest of the clothes in my closet looked old and sad. I don’t know how they do it, but when the clothes come back they are in better condition than ever. And they pick up and deliver!

I’ve taken my clothes to a lot of dry cleaners in the area and I should note that European cleaners is not the cheapest among them — but still very reasonable 10% off if you prepay!
The service is always pleasant and quick and the results are impressive. They have removed ink stains I didn’t think were possible to remove and did it at no extra charge.
They also offer free pickup and delivery. Overall great value I will absolutely be back.

On 07/​16/​2015 the cleaners shrunk my J Brand jeans, Nancy (manager) which was very polite offered to attempt to fix the shrinkage free of charge. Unfortunately, it did not work and the jeans were unwearable.
Nancy then provided two options; store credit for the value of the jeans or the insurance company will reimburse me. She stated I will receive my check in about 30 days. I opted for the reimbursement thinking it would be hassle free, I thought wrong.
90 days later, I still have not received my check. No one from the business attempted to contact me and let me know about the delay. I had to come in and follow up myself. Nancy confirmed she spoke with the owner and I will possibly receive my check next week.
Today as I’m writing this review I finally received my check (almost 5 months later) which wasn’t mailed to me but I was required to come pick it up. I understand that mistakes occur but what is most frustrating is the lack of commitment and follow through. No effort was made or apologies about the delay.
I had to contact the business and and constantly remind them. I hope this review was helpful and wish you treat your customers better next time around. You have lost my business.

WEDDING DRESS REVIEW:
I dropped off my wedding dress and had it cleaned and boxed. I was very pleased with the service. It did take longer to receive than the original pickup date they gave me, but since I was not in a hurry to get my dress back, I was ok with the longer time frame. The price was also reasonable.
DRY CLEANING REVIEW:
I will not be taking my husbands clothes here again. EXPENSIVE! They did a good job, but charged $ 8.75 for dry cleaning a pant suit (I was ok with this price), and charged $ 6.50 each for two t-​shirts. I pre-​paid and then when I told my husband, he could not believe how much I paid. We have since found a few other places that charge $ 2.50 for t-​shirts and we will be taking his shirts there from now on.

I recently moved close by to this cleaners, so I figured close and convenient, in my neighborhood might as well give them a try. The first time I dropped off my clothes and picked them up I was charged a different price than originally quoted for my shirts. The explanation I received was rude and very matter of fact. I vowed I wouldn’t come back again, based on the customer service. Apparently I didn’t learn my lesson cause I decided to give them a second chance. This time when I picked up my clothes the lady gave the attitude as if I was inconveniencing them by providing my business to them. She grabbed my clothes put them on the rack and just walked away as I thanked her. Oh I am sorry, didn’t realize you guys were doing so well that you don’t care for new business. I apologize that my $ 55 tab was a waste of your time. With dry cleaners being a dime a dozen business I would think you would want to keep any business you receive, especially new customers.
Plain out rude and obviously they are too good to need my money. I will just drive to the next corner and see if that person wants my business; cause this place isn’t offering anything the next place isn’t.

Eco friendly dry cleaning with great service! If you prepay then the discounts really keep the pricing competitive. Have even had the staff call when I left my credit card in a pocket — couldn’t be happier with my dry cleaning!

I have been a long time customer for honestly over 3 years, yes they are expensive but they were good. But recently they have been dropping the ball back to back. This time I have had enough, here is my story to save you from headaches and from going back and forth.
I dropped off three shirts and two pants 3 weeks ago and when I picked my clothes up they lost two shirts. They denied it stating that I had only dropped off one shirt. Luckily I had my receipt and showed it to them, so then they started to look for it. After ten minutes they informed me they would have them next time I dropped off clothes. I went the following week to pick up my missing shirts (which they found) and drop off my daughter’s dress and a pair of pants.
This week I picked up my daughter’s dress and they couldn’t find my pair of pants. I was really upset and I told them this happened last time, they said they would have them by tomorrow. When I got home I was hanging up my daughter’s dress and it had a huge stain, which it never had before.
I called two days ago and spoke to Gabby, I informed her about my situation, she said (in an awful tone) the dress already had a stain and their was nothing else they could do. She also said that they didn’t have my pants, but after I repeatedly told her that they did, she said she would find them and she would call me back the same day. To this day she nor anyone else have called me back.
I have honestly ran out of patience with this business. I would rather them keep my pair of pants and take my daughter’s dress elsewhere. Versus having to listen to Gabby’s unprofessional tone towards me, like if all of these mistakes are my fault.
Yes I would rather them keep my $ 90 pants + pay to get my daughter’s dress dry cleaned elsewhere than to boil up in anger once more.
Please be warned and good luck if you decide to go here, you will need it.

My dress fit wonderfully after being altered here! However, THEY PROVIDED MY DRESS SEVERAL DAYS AFTER THEY SAID THE WOULD. Fortunately, this wasn’t an issue for me, but if I need it for an event during that time frame it would have been. They did an excellent job altering my dress for cheap, but be wary if you need it in a certain time frame.

I love this place. They have fast turnaround, a great system for tracking garments, and they do a really nice job– to the point where they’ll even put collar stays in your pressed shirts (totally awesome, I’m always looking for collar stays).
And they will really work to get you clothes when you need them– I’ve seen them do overnight turnarounds if people ask.
They also apparently pick up and deliver all over Orange County– I’ve never used the service, but I’m thinking about trying it.
I would (and have) suggested this business to my friends. I’m a big fan.

If I could give negative stars I would. Over two months it took my wedding dress to be completed. It first started with a no show on pick up of dress after waiting for hours for arrival of van. Then waited again for dress to be picked up on another day. No invoice, ticket, cost estimate… nothing was provided. After multiple calls and emails they stated they weren’t sure my dress was the right dress that we were even chatting about. (That’s a great feeling!!). This isn’t a random blouse! It’s my wedding dress!!! Called again to find out when I would have my dress. Two months later it is done. So I waited alllllllll day on my Saturday for arrival of delivery. After 3 more phone calls… my dress finally arrived. Do not use these people for your wedding dress!!!