D & P Auto Repair

I took my car in to have them check the worn tires in front. The sales lady, Thui wrote up the agreement for $ 600 to replace the struts. I left the car the on Friday morning for the repair. She called me on Saturday and told me it would be an additional $ 150 for the same repair. She had not calculated the costs right. She did not apologize nor took any responsibility for her mistake. Simply said «pay the additional amount or pick up the car». I’m not used to doing business with people who do not honor their agreements. I picked up the car and would rather pay another mechanic than deal with unethical companies like this.
Mike A.

I have an old S-​10 pick-​up truck that needed clutch and flywheel work. I took it to «the happiest place on Earth» first and almost got robbed! My wife told me about Viet (why she didn’t mention him sooner I have no idea) so I pulled my truck and took it here and got a VERY good price and smooth clutch. They have earned my loyalty and will never go anywhere else. Honest and timely repairs and quotes for work. Thank you again!!!

Viet is the man. I have a BMW 335d and needed electronic water pump to be replaced and got a call once my part arrived. Job was completed in 30 minutes and the price was excellent! Been coming here for the last 10 years, very honest, reliable, and quick service!

Very bad customer service very rude. I took my car in running and when we told viet we could afford to do what he said the car needed then I believe purposely he did something so the car wouldn’t want to start in purpose. I did not have problems prior to car not wanting to start. Viet even said now you have to leave the car here and I told him no. I ended up having to call AAA to tow car to house. I will make sure I don’t recommend anyone to there place.

I have had many cars serviced at D & P and referred many friends there. Excellent service and prices. They are very knowledgable and helpful. The only repair shop I use.

Had to get car fixed fast because we were moving to Colorado. PVC had to be replaced and transmission serviced. Ask for Viet he is the man! We were very happy.

Went to D&P Auto Repair to get my mini van’s oil changed and a smog check. Well I must say they turned it around fast and were extremely nice. They honored a coupon and everything only cost me about
60.00 bucks. That’s a heck of a deal.
I will go back soon to get my breaks fixed on my truck.
D&P auto repair equals value and quality!
Do not hesitate to bring your vehicle here!

Honest guys and truly want to help. Sadly my car was tough to fix. The original quote I was given tripled by the end of the visit and it took a long time. But they did a good job. I hope the price was right. The people are very kind and informative.

This place is a rip off. At the end of the SMOG the young man tells me my Dodge failed the test. I asked him why he says did not pass the visual inspection. He said I had a defective oil hose. He went on to tell me he could fix the hose and retest for $ 70.00. I asked him if he could show me the hose. He said sure and pointed to a suction hose going from the oil intake to the manifold. I told him if the hose was defective ie cracked or damaged the engine would not run. By the way the hose had been replaced 1 year ago at the Dodge dealer. I asked if he had a hose he said he did not but would figure something out. I told him I thought he was taking advantage of me. He said then pay and go away. I paid him $ 41.75. I went 3 blocks away to a different place. Was in and out in 20 minutes. Passed. No mention of a faulty hose.

This is my first time trying this shop. I had to get a SMOG check in a hurry and they charged me $ 50, stupid me didn’t look on Unilocal for a coupon, for it but their SMOG check machine went down during the test. I was told this was the first time in over a decade of using that machine that this has happened. Instead of turning me away they took my car to another close by shop around the corner, did the SMOG check and charged me the same price. Now that’s service! I had checked at that same shop for a better price just before ending up at D & P and they wanted $ 63 for a check.
Since I had a good customer service experience with this shop I decided to give it a try with something difficult. I had an electrical problem on my Toyota Camry that I knew would be difficult to diagnose. At first they tried simply reprogramming the system and told me it was fixed but before I even got home I realized it still wasn’t working. I took it back right away and they did more diagnosis and again thought they had fixed the problem but again it stopped working and I returned. This time they did more diagnosis and determined it needed a new fuse box which is $ 800 new from the dealer so they found a used one and replaced it. I was hesitant to spend hundreds of dollars on a repair that wasn’t critical to the operation of the vehicle but when they agreed to «NOT CHARGE ME» if this repair didn’t fix the problem, I was sold on having them do it. The original estimate was a $ 75 diagnostic fee but in the end I agreed to pay another $ 350 for parts and labor to replace the fuse box. I’ve only driven it once so only time will tell if it has been fixed or not. I’ll update this in a few months and let you know. UPDATE: This problem was fixed by their repair!
The owners, three brothers, all seemed very honest and even though they did not fix it immediately they didn’t try to charge me more for diagnosis until they figured out the real issue. The repair took over a week but that was because they had to get the part from northern California. They could have put it back together and I would have been able to use it during the week they waited for the part but since I have a second car I didn’t ask them to do that extra labor. In the end I got the car fixed and their price was very reasonable. Toyota of Orange wanted to charge me a $ 350 diagnostic fee, just to determine the problem. I’m sure they put in more hours of labor than they charge me, since it was a difficult diagnosis and a difficult installation.
On top of repairing the electrical issue they also fixed my front bumper so that my door would open. My front bumper has a slight dent in it which prevented the right side front door from opening so they pulled the dent out just enough to allow the door to open without hitting the fender and damaging the door. They did this for free!
Lastly, they were nice enough to drive my car back from my house so that I didn’t need to get a ride and then they picked me up when it was done.
Only thing they could have done better would have been to fix it the first time and, to be honest, there is some communication problem when discussing complex issues but I was able to work around that and I’m glad I did.

Been going to Viet for over 10 years. The prices are very reasonable and I never feel like they are trying to upsell. I bought new tires recently and the place that installed the tires told me I needed about $ 636 worth of repairs on my brakes and rotors. I had those guys just install my tires, then I drove my car down the street to Viet. Didn’t need new rotors after all, just new brakes. I drive a BMW, Viet charged me $ 186. The job was done in less than an hour. I never thought I’d find honest mechanics. I’m a customer for life!

This shop is outstanding. I have been having my cars serviced here for years. The owner, Rocky and his brother Viet are excellent mechanics. I started taking my car there for the low cost oil changes with a coupon from the penny saver. I usually call ahead and Rocky says just drive on in and they will have me in and out in about 20 minutes. Since then I take my truck there for everything. I had a high mileage 97 Chev S-​10 and D & P Auto Repair put on a couple sets of breaks, Tune up, water pump, starter and a few more things. I shop around, call for part prices etc and Rocky always come in with a very reasonable price for the work. They are very fair and they stand behind their work. Of course I have never had to take my truck back because they do it right the first time. I gave that truck to my son three years ago and it is still running strong. I bought a 2002 Toyota Tacoma to replace the S-​10 and took it to Rocky to check it out. I wanted him to get it in tip top shape and gave him a blank check. He went through it at no charge and then just sold me an oil change. Honest wouldn’t you say? Recently I took it to another shop close by because they beat Rocky’s oil change special by a couple of bucks. After the oil change the service manager took me out to the truck and pointed a flash light down below the water pump to show me a couple of drops of water. He told me that the water pump was shot. He would put one in for $ 250.00. I declined and drove over to Rocky. Rocky tested the pressure in the radiator. I needed a new radiator but the water pump is fine. I put a new radiator in myself, have a nice day! I have recommended D & P Auto to everyone I know. Some people need the peace of mind and take their car to the dealer and that is fine. But if you want to pay less then dealer prices and get the same quality work, take your car to Rocky. Don’t pay attention to Rocky’s brother, Viet. His bed side manner needs some work but he an alright guy once you get to know him. Talk to Rocky first. He will treat you right.