Cyclemall

CM motorsport or cyclemall or catalyst. whatever name change it is now. Total chop shop. They rarely answer the phone over there. After two weeks of having just 1-​shock there to reseal, I left several messages to get a status on my part. Andy finally called me back and said he will have it done that afternoon. Really? I went to pick it up and it was all out of adjustment from my original settings. I didn’t even get a receipt or any paperwork for the work that was done. Talk about a schlomo shop. So after took them two weeks to get my 1 shock back to me I installed and went to the track… what a surprise. still leaks like a siv. I’m not going to even bother asking for a re-​do. Steer clear.

These guys were professional, loved to have fun, and very helpful.
Came in to pick up a flash tune ecu interface. Upon picking up my purchase, Kirk offered to help me with installing (pointers and instructions, I had to do most of the installation) and I was able to install at the shop. Kirk even let me borrow some tools to get the job done.
As soon as I took off the front seat, Kirk informed me of my ecu and how it was the best one for my bike. Another gentleman walked by and offered me some tips on parts I could swap for easy horsepower. During installation, that same gentleman walked me through the pin installation and helped speed things up with clarification of the instructions and some tips that weren’t in the instructions (if you’ve ever worked on something more than a few times, you learn tricks to make things easier and faster).
After installing, Kirk walked me through the flashing program and I was able to flash my ecu on the spot (I brought a laptop). He explained most of the functions and walked me though my first flash. When it wasn’t writing to the ecu, he even helped me troubleshoot my mistake (I didn’t remove the plug for writing). Now my bike runs better than before the flash.
I can’t speak for other bikes, but if you own a R6 and are contemplating on either a piggyback or ecu flash, I’d recommend flash-​tune (the ecu flash). You can achieve everything with it that you can with a piggyback and more. After flashing, I’ve noticed a few things: smoother throughout the powerband, reduced engine braking (rolling off the throttle is the same as if you just pulled in the clutch), less delay between throttle roll and power delivery, and lower engine temps (no more cooked legs). You can even choose if you want those features or not. The best part about the reduced engine braking is that you don’t have to worry about throttle roll as much anymore. You won’t get that nasty jolt as if you were to completely let off the throttle. On top of these points, if you’re still inclined to, you can mate a piggyback to it still.
On a completely different side note: I now can wire my remote ignition disabler without having to cut anything on my bike now. Kirk helped explain how there was now a new circuit I could tap into. This is a huge plus in my book now that I don’t have to tamper with the original wiring to risk having the remote ignition disabler system fail and me having to go all the way back in to rewire whatever I messed with.

You’ve got to be kidding me with this place. These reviews have to be friends, because I didn’t Receive anything like what’s being written. I looked for good reviews, and this place came highly rated, as you can see here on Unilocal.I live in Phoenix, Az, and we don’t have any decent suspension places, so I ripped my bike apart and shipped everything to them.
Once I got everything back, I got back on the track. On my second trackday one of the front forks started leaking. Someone tried to explain that it can happen right after you get them worked on, but I’d never heard this, and it turned out to be bull****. Third trackday and they were both spitting out fluid. I did a couple more (yes, they kept leaking) before taking my bike to a shop a couple hours away. I’ll keep their name out of it, but first off, I was told I overpaid, by a lot, for the work Cycle Mall did. A couple of days to look at my bike and a phone call later, I found out Cycle Mall had done a cheap job and both seals were shot after 2 trackdays.
I got one good trackday out of the horrible job this place did and couldn’t even get a proper suspension setup because I was leaking fluid. I could have saved myself shipping and taken my bike to any joint around Phoenix, but I had to learn the hard way. Stay away, far away, from Cycle Mall if you’re looking to have good work done on your bike. Here. Probably the first non-​relative to review Cycle Mall.

I really like dealing with these guys. From top down they are all very professional yet love to have fun. I mostly deal with Nigel, as I know him the best, but no matter who you talk to you get treated as a valued customer… even when funds are sometimes tight, they understand and help they best they can. I will go here for a long time.

This is for a long overdue and yet absolutely necessary review about the crew here at Cycle Mall, Tige (sp?) helped me out by installing my PC5 and dyno tuning my ’09 CBR1000RR several years back. Gotta give them a lot of credit for starters they waited for me during their after hours to bring my bike in, I had informed them that I have a very busy work schedule during the week and bringing my bike in during normal business hours would be damn near impossible. Nonetheless they waited and even at night they gave me a tour of their shop, offered to dial in my suspension with me on the bike, and even gave me one base line dyno pull before they sent me off. Great group of guys, very knowledgeable about motorcycles, was even told that one of their own competed in the AMA superbike circuit if I’m not mistaken. If I was in the market for a new bike, I would not hesitate to bring my new bike back to these awesome group of guys.

Outstanding, fair, honest… words you don’t often find associated with any type of motorsport or motor vehicle service.
Thank you Tige!
My 09 R-​1 handles and runs better than new.
Terry S.
Palmdale

Set up my sag, revalved my steering dampener, for a reasonable price. Does a lot of work with racers, both in his shop and at the track. Helps out racers in a pinch, can’t go wrong by helping people!

These guys really know their work, that’s why they’re always busy. If you plan on coming here maybe give em a call to see how busy they’ll be (that is if you have a time constraint)
Other than that, the guys were super helpful and even twerked my bike enough to make it run as smooth as possible when I couldn’t afford the necessary fix at the time. Best shop I’ve ever been to.

Great place to take your bike. They have a lot of business but still treat every rider like you are the only customer. I continue to bring my bike to Tige despite having moved a good distance away with many shops local.

All of the work performed here is top-​notch. These guys know exactly what they’re doing, and you will not leave disappointed. After fully track prepping my bike, they have earned my business for all my future motorcycle service needs.

good service, very knowledgeable guys, reasonable prices. They will make sure that your bike is ready to ride.

I can’t say enough good things about this shop. Their service is in a league far and above what you’ll get at a dealer or mega-​store. These people know motorcycles and they especially know racebikes. How can I be so sure?
With Tige and James’s expert tuning on my racebike, I can now boast 11 wins in my past 12 races in 3 different race conferences this year! I absolutely trust Tige’s suggestions for gearing, tire choice, and especially suspension settings.
I like to joke that Tige lacks the polish of a slick salesguy. But this guy will tell it you straight and get you on the right track (literally!). If you get into trackday riding and if you get into motorcycle racing, you’ll need a thick skin anyway! So give them a try — the results speak for themselves.

Cyclemall is far more than just your typical motorcycle shop. I’ve been to PPS suspension, Mach1, Mission Motorsports, Champion, Spectrum Ducati, Newport Beach Ducati and many other places, and they were all decent shops, but did not stand out in any way shape or form. Cyclemall, on the other hand, is a place were I feel at home and confident I am getting the best possible treatment!
I currently ride a BMW 1200GS on the street and own a Kawasaki race bike. I am an expert licensed racer with CVMA and formerly WSMC. I’ve raced at tracks all over the west coast and have also ridden my motorcycles at long distances of over 500 miles in one sitting. I have NEVER experienced a mechanical failure EVER, although through my own human errors I have found myself sliding on the pavement. I bring my bikes to the shop and with a little bit of Cyclemall TLC I’m back on the road better than ever. I have a feeling that the dependability of both my race bike and my street tourer is not due to the quality of the motorcycle manufacturer, but is a consequence of the wonderful care and attention to detail Tige Daane and James Morse give to my two wheeled vehicles.

I have been going to Cycle Mall for many years now and I have never experienced anything but EXCELLENT customer service and honest professional advice.
Tige and James are great guys. I met them a few years ago at Willow Springs on a race weekend. At that time I was a first year novice racer with WSMC and WERA. With Tige’s help setting up my bike I dropped several seconds off my lap time and walked away with a podium finish to boot. Fast forward to today, 3 years later, I now compete on a national level in the AMA in the Supersport class, and Cycle Mall continues to be the ONY place that I trust to work on my bike.

Before I was ever a paying customer here, I talked to Tige (pronounced like «league») the owner on two separate occasions about issues with my motorcycles. On both occasions, he pretty much told me what the issue was without me needing to come down to his shop. This is how he earned my respect. No-​nonsense, no greed, but plain helpfulness. This is TWICE, for two different motorcycles.
So since then he’s done some general maintenance on my bike. Once, a new set of tires. Another, new brake pads and lines. Simple and basic stuff.
One thing no one can deny is that Tige is all about taking care of riders, much more than just ‘customer service’. This is is reputation, and I’m a big critic of most service industry wrench turners (my background is in another service related field). This guy is not about the $ or worried about image. He’s about as genuine as it gets. No, I don’t work here and yes I can flip on a shop if need be (I think I’ll write about Mach 1 after this come to think of it). I would rather ride 1 hour to have his shop work on my bike. I’d rather ride 1 hour to give him my business.