Shipman Auto Repair

I would like to give this auto repair shop 10 stars if it were possible. They worked diligently, carefully and completely to analyze a problem with our Ford truck which we were using to pull an RV from Florida to Massachusetts. This is a unique place which is fair, honest and professional. From the receptionist to the owners to their colleague mechanic these are talented people who take pride in providing a great service to any customer who walks through their door. Thanks to all of you!

Great people! I had a good experience getting my car repaired with this business. They treat you like a family. The place is so clean. I highly recommend this place.

When I called Shipman’s repair for a diagnostic report the receptionist squeezed me in. So I arrived at the shop just 20 minutes later (I live close). When I came in I greeted by the receptionist, Carolyn and the owner, Mike Shipman. They seemed as thought they were glad that I was there. So while I waited, Carolyn Brought me water a sandwich (the guys next door had brought subs over for lunch). She even say up a little table for me to eat on! She told me about the shops humble beginnings and made me feel «at home». The wait time was an hour and a half but he squeezed me in so I can’t complain. Mike explained throughly what was wrong with my car. He took off half for the diag test being that I kind of already knew what was wrong with it. He also said that the money that I paid for the diag test could be used towards labor. The customer service at this place is PHENOMENAL but the price of labor is higher compared to RPM body shop on blanding (I called there first for a quote). I say this place gives you a piece of mind because these people are local and hardworking some business owners. Spend your money here folks!

I was able to walk in without an appt and did not have to wait. Super friendly office associates and the facility was clean and so was the bathroom. Major bonus points for that. Very nice company please support your local business when you can.

I had the motor mounts on my Honda Civic replaced here and I couldn’t be happier with the customer service and quality of work. The office is very comfortable and the candy bowl is a great touch :) I can’t imagine getting this caliber of service and attention anywhere else.

My boss uses this company for our fleet vehicles and when I went and picked up my work van I was so impressed with there honest upfront approach that I brought my Nitro to get fixed today. I will say they did not disappoint the first impression at I guarantee you will not find better costumer service anywhere in jacksonville or Orange park! Finally found a truly honest sincere mechanic I would recommend these people to anyone, and saved me a good bit of money great prices fair, honest and upfront!

Good honest folks.

i did a repair With my car, they changed the ball joints, and was a good price, on time, on good made. very honest people. stongly recommended.