Uline Shipping Supplies

Uline supplies has the best packaging with over 100 corporation setups per month we really use their services. Best customer service in the business. If you need shipping supplies this is the place to order from.

Over priced ass fucking boxes, and 25 dollar fee for pick up? Got me fucked up. Drove from long beach to here for no reason. I was not gonna pay 150 for 40 boxes when i have gotten a bundle of 20 for 17 bucks.

Oh, UNLINE, how far thou hath fallen…
Sign my name to the list of those angry about the discriminatory Will Call/​Pickup fee. It’s b.s. and here is why:
— Your facility is giant. MASSIVE. It’s as big as a small country, and you are going to stand there and tell me that it’s the small orders, the LITTLE guy, that’s causing your dock clutter.
— It’s certainly not vehicle clutter. WE park in the standard pedestrian area where the cars go. If there has been some sort of problem with vehicles taking up space where large trucks and vans should go then put up a sign!!!
— And on that note, you’re charging me a fee to save you on labor costs. You still have to pull the merchandise regardless. I am SAVING YOU a step in prepping it for UPS or whoever will have the pleasure of taking my order the five miles I would happily have driven to come get it myself. ARE YOU EFFING DRUNK, ULINE?
— Why are you not charging the $ 25 fee to customers OVER $ 300? Listen to their smug comments. They have openly said they don’t give a crap. That’s chump change to them.
— The next nearest facility that carries the items I need that isn’t ULINE is in Anaheim. I can’t buy them anywhere else. So I paid to have my things shipped to my home which is in your backyard THIS time. But it will be the last time, I can assure you.
Could you imagine a business like Pizza Hut or Stater Bros pulling a stunt like this? Less than $ 500? Pay the toll, shecky! Ridiculous! Maybe you need to take some of the money from printing those giant archaic catalogs and use that to expand your worthless dock.
****NOTE TO FELLOW SMALL BIZ OWNERS****
Wait! Don’t cancel your ULINE catalog! Here are some great ideas for upcycling that unwieldy beast!
— Use it as toilet paper!
— Tear out every page and make 1000 paper cranes then mail them to headquarters as a goodwill gesture!
— Makes a great coffee table book! When friends look at it tell them ALL about ULINE and their «fantastic» policies!
I’m sure you could come up with your own great ideas, but in the meantime, sayonara, ULINE. It’s been real!

This company attempts to and pretty much illegally, will hold a customer’s refund money for merchandise that was never delivered and confirmed to not be delivered by ULINE until some unknown freight driver from some unknown company that ULINE selects returns the merchandise to the ULINE warehouse. Essentially, ULINE tries to make a customer respsonsible for a third party unknown to the customer that was suppose to deliver merchandise in the first place for returning the merchandise the customer never received from some unknown driver that ULINE knows was not delivered.
ULINE has 24 hours to issue a refund before they receive a letter from an attorney and more than likely if it happened to me, it has happened to hundreds of people and would be a nice glass action lawsuit for unethical business practices holding customers refund money making a customer responsible for a third party that ULINE hired to be responsible for.

They now charge $ 25 for pickup fee under $ 300. For a small business I would consistently purchase close but not quite $ 300 worth of boxes, the extra charge was a low blow. A friend introduced me to Staples!!! Free shipping and sometimes cheaper, also look for sometimes 40% off coupons!!!

Just asked to return some things within the timeframe and was told they would have to charge us over $ 50 to pick it up. The lady on the phone seemed to have no sympathy although it was a small portion of what was ordered. Also we have been using their services for years and have ordered large quantities $$$. Now i am having second thoughts and am considering ordering from somewhere else in the future.
Super disappointed. Take your business elsewhere

You know after reading some of the latest review later I felt compelled to put the record straight.
This location does a fantastic job from taking the order to fulfilling it. The staff is friendly, the order is accurate as well as timely, and pricing of items are of fair value.
The reviews bitching about a $ 25.00 pick up fee for order under $ 300.00 are shopping at the wrong place.
Don’t worry though as there are a couple options for those that would like to complain. Office Depot and Staples are perfectly suited for your needs. They are set up for the exact need in which you need fulfilled.
I would just like to personally thank all the staff and Uline for meeting and exceeding our requirements.

Just like all the current reviews, this new «docking de-​clutter fee» is just wrong. I will no longer be using this company. What a shame, I’ve been using them for a few years! I will also never recommend them to any of my friends, family or clients. You wanted to de-​clutter your dock so there you go, you lost a lot of customers. Hope that works out great for you!

$ 25 JUST FOR PICKING UP MY ORDER?! Are you serious?! I used to love Uline when it didn’t have that ridiculous policy, but this just shows they don’t care about small business owners at all!
This is the last time I’m ordering from them until they change their stupid policy.

Never coming here again. A twenty five dollar dock fee to pick up fourteen bucks worth of envelopes in person? Screw you guys. You’re already overpriced. Been coming here since 2010, mainly for the convenience, and now that reason is gone. The excuse is that this fee will «clear up bad dock congestion». I’m sure it will. I sure as hell won’t be congesting your dock anymore, don’t you folks worry.

Here’s the bottom line. ULine used to be a great resource for small businesses like mine. You could order online, drive the short distance, pick up your stuff, and go back to making your money.
But now, this ULine location has become useless for small businesses. If you do not spend over $ 300, then you are charged a $ 25 fee. I physically could not even fit $ 300 worth of giant packing peanut bags into the back of my truck if I wanted to.
This ULine is now only a center for large businesses who can afford to ship all their supplies. Not for you or me. Unless you can afford to have your supplies shipped to you and do not want a cheaper alternative.

Just recently in February I purchased some items from ULINE for my small business and I was able to pick up the same day since it is only a 5 min. Drive from my house, I thought this company was AMAZING! It was soo convenient! Well NOT anymore they now charge $ 25 as a pick-​up fee?! I walked in and they scanned my item for me and charged me, is that worth $ 25 extra dollars, I DONT THINK SO!!! Bye ULINE you just lost a loyal customeri definitely will NOT be back! You are robbing people!

Great service, great products, great prices.
The employees appear happy to work for Uline which sets a great ambiance for the warehouse .
Plus they gave me a miniature pallet with sticky notes on top!

Have been buying supplies for my small business as well as my corporate company as well — all good until May 10 — Bought my last order here on May 8 .
The day they put into effect their «Will Call orders under $ 300 are subject to a $ 25 fee» — with the reason «to help alleviate the SERIOUS congestion at their docks». (really…last 3 times there only a couple of cars, at a loading area that can handle ALOT of cars and trucks)
So, they only want the large orders, and you can still pay to ship your order, but in most cases that fee is more then the $ 25 — So you will pay $ 25 fee on a $ 50 order or $ 25 on a $ 299 order — makes no sense.
Sent a email to their HQ after i got it — got a canned reply back… this company that built itself on its service is apparently separating who they want for customers and at what cost.
Plenty of other suppliers — Landsberg is just down the street, Papermart has been serving SoCal for 30+ years — plenty of others, that would appreciate the business.

I had no idea how big this place was. It took me a little bit to find the will call. but everyone was really friendly and helpful. They have everything!

Too expensive. There are better prices on the Internet or Amazon. Perhaps if they didn’t spend so much money sending me brick upon brick of thick, wasteful catalogues every month their prices would be more competitive.

I used to shop at U-​line for my small business needs. Until recently, I’ve decided that I shall take my business elsewhere.
As of May 10^th, U-​line is charging $ 25 for pick up orders that are under $ 300. What a joke and a slap in the face to us who order small amounts of supplies at a time. And their alibi «to reduce floor congestion» is so ridiculous it’s laughable.
Yet another business who caters to the big players and stomps on the small.

I’ve used uline for year for my small business and my orders are never over $ 300, now they want to charge me a $ 25 just to use will call?!? I found inland paper company just down the street and they’ll DELIVER the same things I used to order from uline for any order over $ 100!

Easiest and fastest way to reduce congestion at will call is to start charging a $ 25 for orders less than $ 300. You’re also reducing your customer base, since I will no longer order your over-​priced supplies.

Well, I too just received the very same letter that Yolanda G. did, and I am just as appalled at their change in Will-​Call pickup policy. The policy is SO absurd, that I just cannot believe it would be implemented by ANY company that markets itself to small businesses. This letter makes me feel like Uline is showing me their middle finger, not their helping hand. Uline’s prices are not the best out there, but we have been paying them anyway, mostly because of their formidable one-​stop inventory and excellent customer service. There IS a limit however!
Uline’s shipping charges have really gone up over the last few years to the point where they are so excessive that we just HAVE to avoid them whenever possible. Uline (at least the Ontario Branch) is charging anywhere from 30% to more than 100% more (that’s DOUBLE!) than what I would pay to the same carrier to ship similar weight & size packages to similar destinations! And because I am so small, I don’t even get special rates either! I have proof of this if anyone is interested. If Uline’s shipping charges were more realistic, we small business owners would not feel the need to circumvent their shipping charges. A small business is just that — SMALL. We are spending our OWN money, not money from a large corporate budget!
LA Metro is a HIGHLY populated area of over 30 million people, and we are being serviced by just ONE Uline Branch. There are a TON of customers that live within reasonable driving distances from their warehouse. The opportunity to save a few dollars in shipping charges is something that every small business owner must always take into consideration and exercise whenever possible or necessary. Unfortunately, Uline has by its shipping pricing policy has made this a necessary option for us. It is not our fault they cannot handle the load.
They should be dealing with this problem by addressing its root cause, not by disciplining their customers and robbing them of the opportunity to reduce our operating costs! Most of their customers are business owners themselves, not typical retail customers. We’re not gullible and we’re certainly not stupid! They are not concerned about congestion! They are concerned that they are losing their HUGE profit margin on what they are charging us for shipping! THAT’s why they are doing this! It’s got nothing to do with congestion.
Uline should be grateful that their customers have found a way to continue doing business with them in spite of their excessive shipping charges, not spank and financially penalize them for circumventing the problem — especially considering the problem was created by Uline itself! I know of no other business with a policy like this! Thank God for THAT!
Uline should be grateful that their customers have found a way to continue doing business with them in spite of their excessive shipping charges, not spank and financially penalize us for circumventing the problem — especially considering it was created by Uline itself! I know of no other business with a policy like this! Thank God for THAT!
I’m giving them TWO Stars because I believe they will see the wisdom of NOT implementing this policy and cancel it. If they do not, it will be amended to ONE Star.