Mountain Inn

The phone didn’t work. went down​stairs​.TV didn’t work, went downstairs, cooler didn’t work.
I left within 5 min.
Terrible location with no sense of customer service or ethics.

dang. i should of read some of these Unilocal reviews before booking on priceline. … from the get-​go — i got a bad vibe at check-in…the guy was a douchebag. with no personality and over charged​.me. by $ 10. from the quote i got on Priceline. .the room was run down, shitty, and very small… noisy people yelling, and running around., weird that the bathroom is right next to the entrance, the shower head is at 4 feet tall, dirty desk chair, old furniture, antique microwave, fridge, lamps, dirty phone, remote control chained to the bed, you have to pay for ice (25 cents), and stiff/​uncomfortable bed… heater doesn’t work well, either. disgusting smelly room… i am leaving a two stair review… because at least it had HDTV w/​Direct TV, and WiFi was a good speed. BUT it was. definitely not worth the value. i’m paying $ 2 per day extra at Super 8 which is a lot better… see my super 8 review.

I stayed here during Nocturnal Wonderland weekend, which was at the San Manuel Amphitheater.
Location Pros:
–17 miles to San Manuel Amphitheater, but headed just in the opposite direction enough that there was little traffic leaving the area.
–Close to Ontario Airport
–Right off Hwy 60. Easy access on/​off
–Right next to a bunch of (fast-​food) restaurants. Taco Bell, In-​n-​Out (which always had a long line), Burger King, Starbucks (just opened), etc.
— Less than 1 mile to huge shopping center in Chino which has a Target, DD’s, Party City, few other shops and restaurants.
Hotel Pros:
–Friendly Staff-​accommodated my early check-​in when I asked nicely.
–Clean Rooms
–Clean Bathrooms
–Direct TV (felt soo good to unwind and watch tv!)
–Air Conditioning/​Heating
–Fridge & Microwave
–Free Parking and Covered Shaded spots if you’re lucky!
–Smoking & Non-​smoking rooms available
–Affordable rates. Cheaper than some Motel 6’s when I was researching.
–Booked through
, which made it an easy process
–Free Wifi! That is actually fast!
Hotel Cons:
This hotel skimps out even more than some other Motels I’ve stayed at in the past.
–Absolutely no closet/​wardrobe/​armoir/​place to hang your clothes. No hangers. You have a nice jacket or dress with you? Tough luck.
–Literally 1 pillow provided per person. And it’s small.
–Less than 1 towel provided per person. LOL. We booked a room for 4 people. They only provided towels for 3 people. And after having to request more day after day, once room service comes around, they still only provided 3. And that’s body towels. They only give you like 1 or 2 hand towels. Yes, we bothered them a lot about it.
–Towels are scratchy.
–They have those «Do not disturb» signs, but they take them off! We got knocked on our door when we were still sleeping. This leads to my next point…
–House keeping starts before 11am, and they ALWAYS knock on your door even with the No Not Disturb sign! They simply take it off. I stayed here for 5 days and everyday I had to get up angrily and tell them to come back in a few hours. ³⁄₅ of those days they never came back to clean my room, even when I put up the «Room service please» sign. Very inconsistent Housekeeping staff. Bad bad bad.
-«Continental Breakfast» (usually a joke at motels anyway) was downright abysmal here. Two types of generic cereal and milk, Orange juice, coffee, and cheap stale pre-​packaged pastries from god knows how long ago. Some motels at least provide a couple donuts or even sliced toast with PB& J. This is just downright being lazy.
All in all, this is clean hotel that provides the basics. The location and price can’t be beat.
However the issue with always having to request more towels and the issue with housekeeping always waking us up, and then later not cleaning my room cannot be overlooked by me.

I love this place! The guy who helped us was really nice too and gave us a discount for a last minute booking. Awesome place to stay for hard summer.

After what booking. com mess up my reservation fee. The management was nice enough to accommodate my needs and was reasonable for the room rate. For being here for Hard Summer with 16 young adults to watch was not bad. Centralized with everything you need. Don’t need to drive all walking distance. Food, liquor store, restaurants, convenient store. Can’t ask for anything more.

I just called here wanting to rent a room for tomorrow night and I was asking basic questions to be sure I would be comfortable staying here and prepared for check in upon arrival. A very rude, heavy accented Indian man answered and initially was accommodating to answering my questions, but became hostile when I asked about a deposit if I booked through a third party. He began shouting at me demanding my name and asking if I’ve ever rented a room there before. I responded with no I haven’t, but I’ve stayed at other places. (I didn’t see how this was relevant, but I obliged in politely answering his questions making it very obvious as I stated that he was making the conversation very awkward.) All in all, I won’t be renting here as I REALLY don’t appreciate the third degree when booking a room ESPECIALLY when I’m simply asking questions in preparation for ease of arrival.
******A message to the owners****** YOU NEED BETTER CUSTOMER SERVICE REPS WHO VALUE YOUR CUSTOMERS!

This place has been taken over by new management and WOW it looks incredible all new furniture, beds, television. I was very pleased, and the price is very reasonable and the location is perfect everything is in walking distance if you need to get something to eat or drink it’s very convenient, I highly recommend this place you will not regret your stay plus management there were very friendly Raj and Tanvi thank you for making me feel welcomed.

I wish I could rate this place zero stars. The rooms are so disgusting that we didn’t even wanna touch the bed. There was some type of residue dripping off the walls. It looks like they didn’t even attempt to clean the rooms after last check out. The wallpaper was partially attach with scotch tape. The bathroom was so disgusting I would probably go to the nearest in n out just to bathe myself because it was so much cleaner. If that wasn’t enough to completely leave & never turn back the staff there was so rude & disrespectful that the guy offered me a refund on my room then yelled at my friend & said «if you don’t shut up right now I won’t give you a penny back» after his wife clearly asked us what we were not satisfied with. I’m sorry, but why ask what we were unsatisfied with then immediately yell at us for «talking about your hotel»? STAY FAR AWAY FROM THIS PLACE. it’s not worth catching multiple diseases or sleeping next to cum covered walls. Saving the extra money is not worth it.

If I could leave 0 stars I definitely would’ve. This place is disgusting. The rooms are falling apart and are filthy. When we tried to leave, the management was so rude to us because they weren’t trying to give us a refund.
DO NOT STAY HERE! You’ll regret it!

Ok. I stayed here for a week and a half due to construction being done on my condo. They went under new management while I was there supposibley.
Its obviously a cheap motel just based on location and looks. I came in and there was a small tube TV. Therefore I brought my TV from home. They came in my room while I was gone and removed the tube TV which was no problem. Then they said they were mounting my TV claiming it was the TV they bought. Wrong. Before sleeping on the bed I removed the comforter BC most likely it hadn’t been washed. I noticed several cigarette marks on the comforter as it was a smoking room. The house keeping was great. The lady was nice and never displaced or moved my things to where I felt un-​easy about her coming in. When I checked out, the front desk tried to say I put burn marks in the comforter! I couldn’t believe it. The owners or «new management» are terrible and money hungry.
My roommate also tried to stay and they held his card and id until he called the cops. The cops showed up and had the attitude of «not this guy again» BC the motel has had the cops called several times. This place is a last resort. They need a lesson in customer service or at least show some hospitality.

The owner is incredibly nice. Stayed here twice and the management was incredibly friendly and accommodating, even let my man and I sleep in! It is a motel so don’t expect super classy but the rooms were nice, clean, have a mini-​fridge, and comfy beds. Also great location next to lots of fast-​food places, restaurants, and a grocery store. Wasn’t planning on staying more than a night but we ended up spending 3 nights here. Definitely recommend it, was very happy with the room for its price.

Service was very good and I was able to work out a deal with the manager. Extremely affordable motel with pretty good service