Ghirardelli Chocolate Outlet

3 stars because they give you a free sample as soon as you walk in the door and because the chocolates are good. I don’t like deceiving businesses and this place seems like one of them.
They sell you by the pound but nowhere does it says you are suppose to get at least ½ a pound of chocolate.
They also have a sign that says «50% off selected items. Discount taken at register «nothing is marked to show what items are on sale. You will find out once you are getting ready to pay.
Customer service is not great neither.

I went to Ghirardelli Chocolate today to purchase a Valentine’s Day gift for my mother. These chocolates are one of her favorites. On a side note they are a little pricey. As I walked in, I was greeted by a lovely worker named Marsala. She gave me a small complementary milk chocolate square, and we started a interesting conversation about our day and our favorite flavors. I told her that mine was hazelnut, and she frowned. She stated that that flavor was currently discontinued. Bummer! I intern asked her what her favorite flavor was and she replied «salted camel dark chocolate.» When i said that I had not tried that kind yet, she reached over her desk and gave me two free regular size chocolates. This was so nice of her. She absolutely made my day with nice customer service and free yummy chocolate. I think the salted camel flavor will be my new favorite.
I posted pictures of their Valentine’s Day promotions for February 14, 2016

Chocolate. CHOCOLATE. Did someone say. CHOCOLATE?
Located in Ontario Mills, Ghirardelli promises lower prices. Why? Because they’re an outlet and can do it!
Do you want 5 bars for $ 12? Um, yes of course, thank you very much!
However, they do not have the ice creams here. I hear, though, that the nearest one is in Hollywood, some 1.5 hours west of here. :(Sad, but it’s okay. I’ve gotten the San Fran and San Diego ones: P.
They do give free samples of chocolate here!
Check in offer of 20% discount, but BEWARE. It’s only on things at regular price… If there’s a «deal/​special», you have to pay regular and get 20% off on that… sob.
Milk Chocolate Brownie.
Dark chocolate Sea Salt Brownie.
Toffee Interlude.
My mouth is already salivating.
They have a somewhat «good» variety here, but I think original stores have even more. (Of course you pay more though…). So if you’re okay with the flavors they have here (it’s still a good amount), this is the place for you!

Had a good experience in this store. The employees automatically greeted me with a sample and answered my question. Employees were super friendly towards customers. The individual chocolates were $ 6/​lb. I filled a bag with a lot of chocolate and paid $ 10. Definitely a good price because I was expecting to pay more for how much chocolate I got. I would highly recommend this store for your chocolate cravings!

Love chocolate so I know I needed to make a stop here. I was greeted with a free sample at the door it was a sea salt chocolate flavor pretty good. Lots of different types of flavors to choose from can’t go wrong. You can purchase a box of chocolates as a gift if you would like more expensive however. Customer service was friendly.

Staff is very rude here. It would have been nice to know that it was not by the pound and we had to buy a pound of the open candies.
Staff was too busy talking to one another to help the customers. We normally get our chocolate at the disneyland location and is always greeted with happy helpful people. Maybe this location can get some tips from there!

Its always nice to come here and buy good quality chocolates.
I searched their phone number on this Unilocal page on my way to the store and found 15% off on this very Unilocal page.

Amazing chocolates at very good prices. It gets better with the holidays when they have more kinds and at reduced prices.
The traditional caramel squares (yellow package) are super!

When I went to go pay the cashier she was on the phone taking a personal phone call and cussed right in front of me. When she told me the amount she whispered it, so that the person on the other side of the phone didn’t hear, and I barely heard her. I will never go here again because the service was terrible.

Clean store, well stocked, and friendly staff! Just as everyone said, you get a free chocolate square to nibble on while you look around. You can buy in bulk or by piece. Today Galloway helped us and he was so friendly! :-) Love this place.

Who’s got two thumbs and loves Ghiradelli chocolate? (points at self w/​thumbs) This guy!
The Ghiradelli Chocolate Outlet in the Ontario Mills was a great addition. Not only can u find a plethora of their products but you’ll also receive a free piece of chocolate just for stopping in– no strings attached, no minimum purchase required, just free chocolate. Score.
They typically have their seasonal box sets and bags up front and in a display towards the back. On the left hand side are the various flavors of the bars. The back right hand side has the various squares pre packaged in bags. These are generally $ 2.95 a pop or 4/​$ 11. The very back of the shop has a grip of the little squares in practically all of their glorious flavors where u can build your own bags. A neat option for sure, but this way can get a little pricey and ur prolly just better off picking up some of the pre packed bags in the long run. The back left has baking paraphernalia such as brownie mixes, syrups, cocoa, chocolate chips, etc. I definitely recommend the brownie mixes and the chocolate covered blueberries. So tasty.
Staff has always been cheerful as well as helpful. Half of the fun is stopping by for the free sample. If I had one complaint at all about this place is that the majority of the time when I stop in the free sample is always Peppermint Bark; like they had a surplus from over a year ago and they’re still trying to get rid of it. I don’t mind this flavor when it’s in season, but I would prefer not to still b handed this during July. Eh, but it’s still free, so I guess u can’t really look a gift horse in the mouth.
After holidays u can sometimes snag a rather large pre packaged bag of squares for over 75% off the regular price. They have a Unilocal check in offer for 20% off regular price items (so unfortunately u cannot combine this w/​the offer they have on their bags or bars), and they’ll also hand u coupons to save off ur next visit.
This Ghiradelli Chocolate Outlet offers some delicious products and, of course, a free sample of their fine chocolate. Stop in, take a look around, grab a sample and walk it off by strolling around the rest of the Mills.

If your favorite flavor is easy to find like milk chocolate caramel or something like that, you better off to the closest Target or Stater Bros cuz they have them at about the same price. But if you want that free square of chocolate everytime you walk in this store, then you’re welcome to come here. Lol
The only reason I come here is because I prefer dark chocolates and they have more variety here than in my local grocery store. The price is about 50% off online price, so it’s a pretty good deal. And sometimes they give you coupons for next visit too, which save you even more money. Lol they usually have limited edition and seasonal chocolates too, again at lower price. If you happen to be in Ontario Mills, then stop by and check it out (and get your free chocolate too lol).

I love this store. you get a free chocolate when you walk in.
In the back you can fill up a bag with as many as you can fit in the bag. they have 3 different size bags. I always try to get the large when they have them. I got 81 in there and that was with a lot of filled chocolates, you can get a lot more if you get the ones without nuts or filling.

I come here for their drinking chocolate. I think prices are a bit lower here than if you were to get them elsewhere. They give you a piece of chocolate when you enter.

sure it’s nice that they have sooo many flavors, but i’ve done the math…
one of the other reviewers was raving about how he got 50 squares for $ 19.95. well, that comes out to $ 0.40 per square.
last time, my friend and i bought some squares. this past weekend, i was told that they don’t sell individual squares anymore. sometimes, i just like to try some new flavors. the manager made a decision effective the day before. they used to charge $ 0.60 per square. the manager said that they weren’t making money off of that… really? check your math!
don’t know why people think they are getting such great deals. per square, you get ghirardelli chocolate CHEAPER AT TARGET. i am not kidding. currently ghirardelli squares (they have many flavors: sea salt caramel, dark orange, etc) are going for 3 for $ 10. as per my calculation of using the serving size per bag, it comes out to $ 0.28 cents per square!
most people don’t do math while shopping. i am not fooled by any sign that says SALE/​CLEARANCE. haha. people probably leave the store sooo excited that they got a great deal. the stores are happy to take your money. it all adds up…
two stars because the store is clean and the employees are pleasant & helpful.
tip: look at the hoilday stuff that is 50% off after whichever holiday it is. maybe you’ll find a decent deal there.

If I could give this location more stars I would. The young woman who helped us was awesome. We went with the fill your own medium sized bag for $ 17.95. They have 10 – 15 (maybe more) flavors all in singles. You fill up the bag as much as you possibly can. Which means if you are strategic you can get well more than the 50 count bag for less money and you choose exactly which flavors you want. The woman working came over and gave us hints and actually helped us fill up the bag with 65 pieces! That is how you do business.
They also have many items you cannot find in stores like melting chocolate, baking powders, syrups, etc. and for very inexpensive. They are an outlet store within the mall. Prices in general are cheaper and the selection is huge.
I also have to give a shout out to the shop at Disney’s California Adventure. We told them we are from Vegas and they said if you have time to stop here, the prices are cheaper and it is right off the I15. They saved us at least $ 10 and i was able to pick up some other items that store didn’t have.

I’m rather hooked on this place! Several times now, I’ve gotten the 50 pieces of milk chocolate with caramel for $ 19.95. I was given a sample every time I’ve walked in… normally of the kind I always buy. If you buy a $ 6 canvas bag & you bring it back at each visit thereafter, you get a 15% discount. I finally did that this time since I go there so much. It would be nice if you just had to bring back the receipt to get the discount rather than carry in the bag every time. The salespeople have always been nice. I hope this place never closes up.
I’ve been to the Ghirardelli store in San Fransisco and it’s small, like this location, so no need to really go to San Fransisco. You won’t see any more products there from what I recall. They probably do the 15% discount thing too I’m sure.

I love Ghiradelli. It is my favorite chocolate. I love buying it from the Ontario store because it is clean, the prices are great, and the service is amazing. As good as it gets, chocolate and great service.

You Get A FREE Sample When You Walk In…
Did I Mention You Get A FREE Sample When You Walk In…
Great Selection Of Ghirardelli Chocolates. You Can Pack Your Own Selection Of Chocolates In The Back Of The Store. If You Only Like One Flavour Or Many Flavours This Is Great For You.
If You Really Like This Chocolate Buy One Of Their Ghirardelli Totes, Large Or Small And Every Time You Go To The Outlet Store Or Regular Store You Get 15% or 20% Off. 15% At The Outlet Store And 20% At The Regular Ghirardelli Store.
They Also Have Great Deals On Their Chocolates That Are Out Of Season. Currently You Can Get 50%-75% Off On Christmas Packaged Chocolates And 50% Off On Valentine Chocolates. The Chocolates Are Still Good It’s The Packaging That Is Out Of Season.
They Have Current Holiday Themed Deals On Their Chocolates… YUMMY!!!
They Also Sell:
Hot Chocolate Mix
Flavoured Sauces Chocolate, Fudge, Etc…
You Just Gotta Go To Experience Ghirardelli!!!

A Ghirardelli outlet store just opened at @ Ontario Mills outlet 3 months ago.
A nice lady gave us free samples of pre-​opened caramel chocolate squares when we walked in. You’ll love this store if you love Ghirardelli.
Some of the items I saw there:
— Chocolate flavor sauces, hot chocolate powders, and fudge sauces.
— Baking items such as: brownie mixes and baking chocolate chips.
— Pick and mix chocolate bags for $ 12.50 small, $ 17.50 medium and $ 24.95 large.
— 50 percents off holiday leftovers.
— Pre-​packaged chocolate squares 5.25oz bag for $ 2.95. Buy 4 or more bags for $ 11.
— Pre-​packaged 50 counts chocolate squares factory special deal for $ 19.95. Buy 2 bags get $ 5 off; buy 3 get $ 10 off.
— Chocolate bars 3.5 oz for $ 2.50; 5 bars for $ 10.
— Valentine candy for your sweety.
Sweet deals eh?
3.5 stars! I can buy gifts for my friends here.
Ghiradelli Chocolate is yummylicious!