Service is usually pretty decent, food times can get ridiculous however every time I go they are always out of something. Two weeks ago out of spicy garlic sauce last week out of fried pickles & this week I’ll be going to a different location.
Mustafa A.
Classificação do local: 1 Omaha, NE
Very bad service, staff are young and not trained well, DON’T GOINTHEWEEKEND for sure, Food always late and cold, BWW should close this dumpster for good.
Alex B.
Classificação do local: 1 Omaha, NE
A buddy of mine and I ate at this location in March of 2015 and had an awful experience. Between a waitress refusing to accept that my beer was flat and my buddy puking immediately after we left, we promised ourselves we would never return. Until the lure of boneless Thursday got us to bite. We figured, «What the heck, it’s been almost a year, let’s give them another shot». Bad life choice. Service was good until our waiter ran into a high school buddy(after that we became a tiny blip on his radar), and the food was pretty standard for bdubs. Overall, not an terrible trip. Until this morning, when it became a wrestling match for who can get to the bathroom first(it’s not a pretty scene so I’ll stop there). Save yourself the anguish that I am feeling now and learn from my mistakes. Steer clear of this place, I can promise that I will.
Tanner R.
Classificação do local: 1 Omaha, NE
I’ve been to BWWs several times over the years. I ordered the bbq grilled chicken sandwich, listed as new on the menu. The sandwich would have been good except for the chicken. I’ve encountered this problem twice before tonight. The breast is unnaturally gummy. I shouldn’t have to fight to separate the chicken when I bite into it. Real grilled chicken will pull apart with relative ease. The fries on the side were ROCK hard. They must have been under a heat lamp for an hour previous at least. They weren’t even warm… Not hot but not even warm!!! Now normally I don’t bitch about a restaurant cause I don’t wanna give a restaurant a bad rap, but there were only two to three other parties in the entire place! There was no reason for the food to suck!
Shad K.
Classificação do local: 1 Omaha, NE
If you want bad service and bad food then this is your place! Servers were very young and inexperienced. Waitress spilled soda all over floor next to us and never cleaned it up. Wings were chewy and burger was over done and bun was old… Only saving grace was a cheap drink.
Justin L.
Classificação do local: 2 Colorado Springs, CO
I eat at Buffalo wild wings more than five times a month and I order the same thing every time and I came to this location and trying to order traditional wings– flats only. I was told that they cannot guarantee that they’re all flats, it just depends on what they have in the back. I’ve been eating at Buffalo wild wings for over three years now I’ve probably order this literally over 100 to 200 times and I’ve never been told this. having to walk out made me look like a douche but I would not recommend going to this Buffalo Wild Wings.
Skip C.
Classificação do local: 2 Omaha, NE
This location is pretty hit or miss. Some nights its great, other times its terribad. The last time I came here, I ordered a medium sized boneless basket, and my wife ordered the buffalo wrap, with grilled tenders and blue cheese. It took about an hour for our food to come out, and when it did come out it was obvious it had been made wrong at least once, and rather than remaking it, they scraped the breading off, and added blue cheese on top of the ranch. The time before that our wings came out in about 15 minutes and were okay. The time before that, 45 minutes and they weren’t that great. I realize its just a B-Dubs, and I Really shouldn’t expect greatness, but I figure consistency isn’t too much to ask, is it?
Rayray J.
Classificação do local: 4 Omaha, NE
Definitely better experience than last time… in a weird good way… anyway: Chicken Quesadilla — juicy, perfectly seasoned, the salsa was well-balanced with the natural hot flavor, like a little explosion in my mouth, impressive. Chicken Tenders and Shrimp Popcorn — shrimp popcorn was as classic as it was described, however, the chicken tenders were a bit hard to chew, and the server forgot to bring us the Honey BBQ sauce we ordered, I was just hesitating whether I should ask for it or not, the server broke a glass near us, we were shocked a bit, but he apologized and said he didn’t mean to scare us, so I smiled and handed ketchup to my husband.
Lauren G.
Classificação do local: 3 Omaha, NE
Service has never really been that good but hey if you want wings and just wings then there you go. It’s simply a wing place there isn’t really much else to say…
Sasidhar A.
Classificação do local: 3 Atlanta, GA
I have been to many bww before and love to spend time there. But this particular place is not in one of them. They take thier own time to clean the tables. Food is good. only complaint is the un pleasant smell in bar.
Royal B.
Classificação do local: 3 Omaha, NE
Cleanliness 3 Service 3 Food 4 Likelihood 3 1 – 5(5 Best!) 3.3 We had a gift card to use and so five us gathered for a meal. It took some time for the 3 – 4 hosts to figure out what section we would be sat in. It was almost like it was the first time anyone asked for a table for 6. REALLY! Our server was pleasant, and did a good job for the most part. She did ask if I wanted refills for my iced tea and water before the appetizers came out.(Please don’t ask that question, just do it!) Food was hot and as fresh as it can be for freezer to fryer food. The floors were fairly dirty, restrooms smelled like urine, and tables were sticky. OVERALL we are thankful for the gift card we had and take comfort that BWW is not on our list of places we would dine at regularly. I believe this my first trip this year.
Jake L.
Classificação do local: 2 Council Bluffs, IA
Came here to watch the World Cup final. The place was pretty much empty, but we had to wait 10 minutes to get a table(asked for a bar area table but that was forgotten). Again the place was hardly filled and there seemed to be a lot of employees standing around. Our waiter spent most of the time chatting up the girls in a nearby booth. He took our drink order(two ciders on tap) but the drinks didn’t come until we reminded him about them. I know this is Sunday afternoon, but this place didn’t seem to think our being here was all that important. After visiting, I’m inclined to agree.
Paul C.
Classificação do local: 3 Omaha, NE
I am not a fan of the wings but I went with a friend who recommended a burger so I gave it a shot. Overall, it was better than most and definitely hit the spot. Ranch for the fries is ALWAYS a nice touch and those were well seasoned too. The server was a nice guy but i was busy so it was hit and miss on his presence. The interesting note of the evening — 3 different servers stopped by asking if the order they were carrying went to our table(none did).
Alexandra P.
Classificação do local: 1 Omaha, NE
I’m a regular customer of Buffalo Wild Wings. I visit a restaurant about 3 – 4 times a month. This restaurant is actually one of the worst I have visited. The customer service at this place is very low. The hosts are rude and servers have a very poor attitude. Unfortunately my last visit will stop me from continuing to dine at this location. I had ordered an appetizer from the beginning and didn’t get to eat it until my whole order was brought out. Aren’t appetizers suppose to come before your order?(Yes, I think so). I didn’t even get to see the server until my order was brought out. Which was 20 minutes after ordering. I understand sometimes restaurants run busy and it may take a while to bring out the food but this day was completely dead. I didn’t understand why it took so long. And if it could get any worse they spun my wings in the wrong sauce! Like really an extra 13 minutes. Server was completely rude after revealing to her the mistake. She assured me that’s what I had ordered. And of course I knew it wasn’t so I assured her she was wrong. After giving me an attitude she took the wings back and came back later with the right ones. Didn’t see her again until she brought the check. Well, this visit was a complete mistake and yes I would have talked to the manager but I couldn’t stand to be there anymore. My mistake. I will just resolve by not visiting this location anymore.
Jeffrey L.
Classificação do local: 1 Omaha, NE
Worse possible service. No service. Waited at table for 10 minutes, no one came. I walked out, passed by Kitchen entry and saw 5+ plus just standing around and talking. Is business that good to ignore the customer
Ashley R.
Classificação do local: 4 Omaha, NE
Food was awesome… cant really complain… love the jammin jalapeño wings. Jalapeño bites were pretty amazing too…
Mike D.
Classificação do local: 4 Lenexa, KS
Much better than the BWW on 144th Street by my house. I would probably drive out of the way to go to this one again. Had fantastic service by our waitress Raychel. She made multiple trips back to make sure everything was OK and even recommended some drinks for us. The atmosphere is great and I enjoy the bar area here much more than other BWWs. We watched the state championship football game and had no lack of TVs or cheering fans. Only downside is that the bathroom is at the very front of the building instead of the middle. Drinks were good, shots were good, and food was good. I do enjoy trying different wings when I come here, they do have a very unique selection. Prices on drinks could be better but happy hour is OK. Definitely would come again with some buddies to hang out or watch a game.
Khoa T.
Classificação do local: 2 Phoenix, AZ
Came here on a Tuesday for the 40-cent wing deal. The food was how it normally is – greasy, saucy, and hits the spot goood. The nachos were surprisingly good too. True comfort food. I’m giving this place 2 stars though because of its horrendous service. For a restaurant with so many waiters/waitresses etc, there is an appalling lack of attentiveness to the patrons. It was really busy, but you wouldn’t think so by the way that all of the wait staff was congregated around the paystation place. Our waitress in particular kept taking my friend’s full/half full glass of water away for him… and never coming back with a refill hahah. That was more funny than annoying, but the worst part was at the end of our meal when another one of my friends paid the check with her BWW gift card. After the waitress takes our cards away, she comes back and says one of the checks didn’t have a card on it(the one with the gift card). Really?! We would just give you back an empty check?! So we tell her that my friend paid with her gift card, so she goes off and comes back like 10 minutes later saying she«checked the cameras and didn’t see any gift card being dropped or anything»…mmhmm sure, lady. This wouldn’t have been such a big deal, but the gift card had around $ 30 left on it. Furthermore, the waitress said she could give my friend 50% off the check… so not only does she lose $ 30 but now she has to pay an extra $ 6? LOL ok. Long story short, our table and the waitress go back and forth until we finally see the manager about 50 minutes after we finish! My friend has a receipt with the standing balance on the gift card, but she can’t get a replacement gift card; instead we got coupons for some wings, which was a nice gesture on the part of the manager. I feel for the waitress in that she doesn’t want to get in trouble, but lying to us saying the cameras didn’t see my friend put a gift card into the check is just sad; take some responsibility for your mistake.
Sarah G.
Classificação do local: 2 Omaha, NE
Wow, service last time we went in was extremely rude. I know things get busy and frustrating, but there’s no need to complain about us TO us. Your bad night isn’t an excuse for bad service, and making excuses for yourself is a good way to minimize your tip. So I’ve had both really good service and really bad service here. Probably not worth the toss up chance — or I’ll ask to avoid the server in question in the future.
Reed N.
Classificação do local: 3 Kansas City, MO
Consistent wings that are typically undersauced in my opinion. Especially as good as the sauces are here. The potatoes are pathetically undercooked and as limp as a cooked piece of spaghetti. If you stick with boneless or traditional wings and ask for extra sauce you can’t go wrong. My faves are Asian Zing, Wild, Mango Habanero, and Caribbean Jerk. All totally different and flavorful.