Ramada Olympia

The lobby is beautiful. The eating area over looks the pool, not exactly what I want to see while eating. The pool is indoor and very institutional looking. Some plants would be nice.
Made the reservation for an ADA accessible room. The email confirmation did not say ADA, so we called the hotel directly. Yes, the reservation in their computer said wheelchair accessible. A few days later we called again, experience has dictated as much. Again reassured we had an accessible room.
Check-​in, went smoothly, my husband got the key. Nope, room not accessible. The rep at the front desk tells us we did not reserve an accessible room. My husband explains he called twice to confirm. She said there is a note on our reservation my husband was in a wheelchair, but not that we needed an accessible room. We were educated that many guests often have wheelchairs but don’t require accessible rooms (I guess they don’t pee or shower). She found us a room by bumping another guest, her words. I am truly sorry the guest is not getting the room he reserved, it sucks! My words.
The room is spacious, but the lighting sucks. Very dim. We were on the first floor, so people can peer into our room, we kept the curtains shut.
The room looks tired, but that could be lighting.
Apparently the widows have cracks as everyday we were visited by 3 or 4 lady bugs. They fly over to the bed. I would take the time each morning to remove them to outside, by the afternoon they were back.
The sofa sleeper takes up the entire front room. With the sleeper out, you cannot walk around it, so you walk on it and climb over each other.
We were never able to get the shower to work, we had to take baths.
The breakfast was well stocked. Egg dish each day. Sausage or bacon each day. Tater tots or biscuit and gravy each day. Same selection of bagels, pastries, cereal, yogurt and waffles. Two kinds of fresh fruit. There is something for everyone. However, after a week you really want some vegetables to go with that meal.

Lobby was nice as was the pool and gym– if you don’t go in the room its not so bad.
Breakfast was well stocked throughout its operating hours and the food was okay with fresh cut fruit available.
Maybe I was unlucky in the room they assigned me however this is what I saw:
No hot water (arrived at 1am took a shower and it was not cold but no person would call it hot)
Hotel room smelled like bleach everywhere not just the bathroom– the sheets and towels were so bleach soaked they irritated my lungs. I’m not generally sensitive to that sort of thing a little bleach smells nice to me.
Bathroom floor was sticky.
This place was gross the staff was rude and cold. They charged me $ 6 for water that they placed in my room (It does have a ticket– if you read the fine print it has a price of $ 3 on it)

This hotel claims to be recipient of the 2015 TripAdvisor Certificate of Excellence Award and Hall of Fame Award. The reviews we read prior to staying here had also been mostly positive. Though, you never really know the standards of the people writing these reviews. Let me tell you, I have realistic expectations. Nothing insane. Prime among them, I get treated respectfully as a paying guest at a hotel. That said, I have stayed here a few time based on these reviews, the price, and the comparable hotels nearby. Each time I’ve been here has essentially been the same: tolerable. It qualifies for a ‘hotel award’ the same way a McDonalds qualifies for ‘most popular hamburger’ honors. Overall, the facility is fine, rooms clean & comfortable, amenities as promised. The staff & service, however, are HORRENDOUS. They all have an unjustified arrogance which is accompanied by attitude. Almost like their receiving some award entitles them this way. Simple questions prompt condescending responses. Super annoying. What is most frustrating is that we have express concerns about this during previous stays to Manager, Natasha Jenkins. We heard all the right answers, but nothing has changed. Clearly, the culture created by Ms. Jenkins is the issue. It is, ultimately, a leadership issue. Essentially, if you can stand the poor service, this hotel likely won’t disappoint. If not, consider staying elsewhere. Ramada Corp., time to reign in the management here if you truly have aspirations of this place living up to its billing. If not, it will remain a 2 star property despite any and all awards.

Facility was nice, the breakfast was surprisingly good. However, I was under the weather on my date of checkout and asked for a late checkout and was told no. To me that’s not so good customer service and yes I did tell them I was sick and they still said they couldn’t provide the extra hour. I will probably stay somewhere else next time.

Wonderful, warm and welcoming service from the moment I called about reservation. Great rate considering the amenities. Quiet and large rooms, average comfort to bed. Large variety in hot and free breakfast in AM including for those wanting healthy options (I had eggs and fresh fruit). Great restaurants in walking distance. Freshly made cookies in the evening and free high speed wi-​fi. (Can play video without interruption which is rare in hotels)
If I return for business to the area I would stay here again.

It was a quick stay here to visit a friend visiting Seattle for a day. But wow. We were impressed. The lobby was amazing. Made me feel a little out of place. Nice. Ornate. Fancy.
The staff was friendly and helpful. The room was very clean and comfy. My son even opted to sleep in the reclining chair it was so comfy. Lots of amenities. The heated indoor pool was clean, well lit and a hit with the kids. I especially enjoyed a long soak in the spa. Lastly the breakfast was better than most. And very hot and fresh. Good selection. Rates were fair and not break the bank for us being on a budget. We will stay here again if we come back this way!

Great place to stay in Olympia/​Lacey area. Big rooms with a good breakfast with many selections and yummy cookies in the evenings. It’s outside of downtown Olympia just off the freeway but no freeway noise. A lot of restaurants close by. Staff are very nice and helpful.

This hotel is easy to find, just off the I-​5. My husband and I were impressed with how large the rooms are and the friendy service at the front desk. The rooms were also very clean which is a huge bonus for me. Had to give the hotel a 5 star rating because we were so impressed with the free breakfast. We have never before stayed at a mid range hotel and enjoyed such a wonderful breakfast. Many choices are available from both the hot and cold items served. Coffee, tea, fruit juices, hot chocolate, and milk were offered.
We really enjoyed our experience with this hotel and will be staying here again in the future. Can’t wait!

It was fine. Nothing exceptional. They have a pool and a hot tub. The coffee pot in the room makes one cup at a time. There is a blow dryer attached to the wall. You get the picture. Just a regular motel. They do serve a nice big breakfast in the morning. It is not particularly convenient to downtown, but not unreasonably far either. They do have free wifi.

The hotel meets the per diem rate for state government stays in this county, which is currently about $ 89 per night, plus taxes, yet the accommodations are very nice. A very comfortable bed, and spacious rooms, along with a pretty good continental breakfast. Free wi-​fi is included. (Which you won’t find at many high-​end hotels. I’ve never understood that!)
The front desk is very professional. I’ve never had to wait long to check in or out — even when the hotel was filled with guests.
I’ve yet to be disappointed.

I stayed here with a friend while helping her househunt in the area. This hotel was clean, attractive and the staff was very accommodating. After an all night flight, we arrived too early for check in, but the front desk personnel accommodated us as soon as a room became available. The workout room was better than most, and the equipment was all in excellent condition. The breakfast included lots of choices, such as Belgian waffles, sausages and eggs (not just the usual cold cereal and rolls, but they were there too). The bed was very comfortable and the shower pressure was great – two things I always notice in a hotel room. The staff went the extra mile when they called me after I had left; they had discovered that my Kindle was left behind and made arrangements to mail it to me. Now that’s good customer service!

A step above what I would expect from a Ramada.
A very well maintained property with an indoor pool and hot tub. The weight room is modern and well equipped. Our room was clean, and tastefully designed. The beds had comfy mattresses and lots of thick pillows. The bathroom had a high quality shower head. The large breakfast spread they offered included several hot items, including scrambled eggs and sausage patties. I can’t think of anything negative to say about this place.
Thumbs Up!

Was skeptical but it’s actually really nice. The rooms have plenty of space, better fitness center than others in the area, and better free breakfast then comparable hotels. Would absolutely recommend this for business travelers.