Today my husband and I went into this Mall store to order him new glasses. He had already check on our insurance and was ready to order glasses. When we walked in two store employees were helping one customer. They did not welcome us, or even acknowledge us. After 15 minutes we exited the store with no word from the staff. We will not be returning.
Josephine T.
Classificação do local: 1 Puyallup, WA
I waited to be acknowledged when I showed up for my appointment. That was the best part of the appointment. The dr was rude and rushed through my exam, she didn’t give enough time for my eyes to even adjust to the different strengths and we went through 4 pairs of contacts after she was supposed to already have found my prescription. I left feeling cross eyed and my eyes were straining. My eyes are two different prescriptions but I left with one. After I paid for my exam I put my old contacts in which are two lefts of my expired prescription. I can actually see better with two lefts of an expired prescription than the prescription I received today
Scott W.
Classificação do local: 5 Yakima, WA
I love their pre-moistened cleaning wipes, they have a great selection of frames, their store always looks clean, they are very welcoming and the glasses fittings are great. Pearle Vision is my favorite glasses company.
Harvey M.
Classificação do local: 1 Tumwater, WA
The optometrist is a separate business from Pearle Vision. She is great. Got my eyes checked and then went into the store to look for glasses. The frames were grossly overpriced and I would have to pay for lenses separately. They wanted over $ 250 after my fairly good eyecare insurance kicked in. ONE employee in the front was sitting down with someone and fitting frames for them. Not even an acknowledgement. Very poor customer service. Went to Americas Best and got GREAT service.
Allie b.
Classificação do local: 1 Santa Monica, CA
If i could give them zero stars i would. this is the most unprofessional business i have ever had the misfortune of dealing with. they took FOURMONTHS to get me my TRIAL pair of contacts. i had to call them to find out that they had my contacts and who knows how long they had been sitting there. i will never be going back to them nor am i ordering my contacts from them because they do not deserve any more money from me. worst experience ever. no not waste your time or money with them.
Stephanie O.
Classificação do local: 4 Olympia, WA
TriCare just covers the eye exam but does not cover any of the glasses other than that I had a great experience going there they were professional and I got out from their fast and happy with my glasses made them the same day it only took 1 hour