JC Penney Optical

I had a major go around with another place in town for months with glasses that would not work. Went to Costco. No help. To Pearle. No help. By pure curiosity, I walked into JC Penney optical at Capital Mall and all my problems have been solved. Denise (manager) was great, listened, and helped me pick the right frames and lenses for me. I’m actually sort of amazed at this point that I can read again (yes, it was that bad) and have my vision back. Am heading back in for my Rx sunglasses in a couple of days and am beyond excited. And, I saved $$$$$!

The staff here are amazing. So kind and helpful! They really go out of their way! The only thing is they are small, so if there is another customer or two there it can take awhile to get service. Make sure to check out their website and see what the special discount is — they almost always have one going. Highly recommended!

I agree with the previous post This is arguably the best place to get your eyewear purchase. I bought a pair of prescription regular and sunglass pair of glasses and the staff is beyond amazing. I was treated as if I actually mattered, they really know their trade here.

I don’t usually review businesses — but these folks are the BEST. The Staff has always been honest, considerate, prompt, informative, reliable, and has the BEST PRICE on the BEST FRAMES! Just got my THIRD pair of glasses from them (over six years) and each one has been a favorite of mine. I have checked out other stores with larger inventory — but they all look the same. JC Penney Optical has real selection, a variety — and great designs — their frame buyer must have a very good eye!
I can’t begin to say how wonderful Dr. John Viega MD is: calm, funny, informative, and very thorough (despite a VERY busy Saturday afternoon). Takes care of the whole eye health (he is an Ophthalmologist). I was surprised at how well I was cared for. The wonderful women who assisted me with the glasses were folks I’ll remember for a long time. Jamie picked out the best frames me in under ten minutes. She gave me a whole new look that I really love and would never have tried without her suggestions.
Don’t waste your time anywhere else. They are overlooked, being off near the service entrance of Penney’s in the Capitol Mall. Definitely Worth Finding!