We went in not greeted promptly or happily and denied our clearly valid coupon not happy with food cold noodles Asked for a cup for water and she practically scoffed at me Not a great experience at all
Jamie P.
Classificação do local: 5 Lansing, MI
Nice fast casual meal with lots of options. The dumplings were just okay but it was nice to have to option with my pad thai. Fresh and clean. What I would expect from fast casual. Good music usually. Newsletter option has a birthday gift. Sign up for that and deals!
Nicole R.
Classificação do local: 1 Lansing, MI
First, we were not greeted upon arrival. Miniscule issue in comparision to what was to come. Secondly, after placing our order we attempted to find a suitable place to sit down, and three of the booths were FILTHY. There were only two tables occupied in the entire restaurant(we had a party of 6, with four small children so we were interested in sitting in a booth), however the entire restaurant was FILTHY– food, debris covering the floor and area rugs in traffic areas, tables dirty and even the women’s restroom was dirty and nearly out of hand soap. My husband approached the counter to ask that someone wipe down a booth table for us. A gentleman came to the table and haphazardly wiped it off for us– leaving dried food residue and smears on the table. When we sat down at the booth to wait for our food, we noticed the windowsill was dusty and had dead mosquitos and bugs on it. Our food arrived and we began unrolling our silverware to find that three forks had dried food on them, and most of the silverware had greasy smudges on it. When we discovered that one of our extra bowls we had requested was also dirty, we decided we were no longer interested in eating at this establishment. My husband approached the counter and asked if the woman at the front was the manager(there were approximately 8 employees behind the counter and the restaurant was nearly empty but NOONE was cleaning anything. In fact, several employees were merely chatting in the kitchen area.) The woman said that, yes-she was the manager. My husband explained that the restaurant was filthy, our plates and silverware were dirty and he would like a refund. She said, «I can take care of that» and asked for his credit card to process the refund. She not once apologized. I reiterated how dirty the restaurant was, including the bathroom and she merely said, ‘Ok’. We then promptly left. I cannot emphasize the poor condition of this location. I am appalled. There are some serious staffing and management issues here that if not resolved, are going to cost this location a lot of business.
Marcie B.
Classificação do local: 1 Galesburg, MI
Ugh. Food took just under 15 minutes and was delivered to the table cold. Mac and cheese was luke warm with hardly any sauce. Will not return here. Place was super busy and kitchen looked like a cluster. My husband’s food was good, but I’ll leave him to tell you about that.
Samantha S.
Classificação do local: 4 Athens, TN
They have pretty good customer service. If you have a question I’m sure they’ll be able to answer them. Good atmosphere. They have different kinds of dishes. Me personally I was a little disappointed that they didn’t have any bacon dishes but they’re willing to make an old dish for you so it works out. I would definitely recommend this location. In terms of price. The dishes on average around 7 – 8 bucks. But it’s enough food to on the plate so I don’t complain afterwards. Enjoy!
Riley H.
Classificação do local: 4 Holland, MI
The Mac n’ Cheese was excellent. It was pretty busy, but the service was quick. It had a pretty chill atmosphere, which made it very enjoyable to relax at. The manager seemed a little sketchy, as he looked like a normal person walking around asking people how things were. That still is a good thing though. The pop wasn’t real good whatsoever. It had different tastes to it which made it seem like it wasn’t the Coke that I had put into my cup. Overall, it’s a cheap place to go if you are in a good mood and want to relax. I’m not big into Mac n’ Cheese or anything, but this place makes me want to come back again.
Jon P.
Classificação do local: 2 Elmore, OH
I don’t have a Noodles in my hometown so I have eaten at several around the country when I see them. And the food has always been excellent, but it was not good at this location. I had the pesto with shredded pork, and my daughter had Mac and Cheese with meatballs. Both meals were dry and tasteless as if from the microwave.
Crystal M.
Classificação do local: 5 Ypsilanti, MI
Their Mac & Cheese is the best: D
Lorraine H.
Classificação do local: 3 Lansing, MI
The food was fast, the order was accurate. The staff was nice. The dining room looked like a tornado blew through. Wait — What? When I placed my to-go order and sat to wait, nobody else was in the dining room. Three tables had dirty dishes on them. 80% of the tables had food crumbs/particles on them. The chairs were all askew, and there was stuff on the floor. The entire duration of my visit, nobody on staff noticed the dining room’s condition. Not even the staff person who sat at the counter, talking on her cell phone, for 10 minutes. Tsk Tsk Tsk — what a shame.
Ann O.
Classificação do local: 3 Haslett, MI
High prices for decent food
Lizzie P.
Classificação do local: 5 Indianapolis, IN
I come here all the time, the staff is very friendly and efficient. They are very accommodating if you want to add different things to your dish. A great quick place for lunch or dinner.