Wyndham Oceanside Pier Resort

These guys are scam artists! Do not do their time share «tour». My wife and I attended, and were promised that it would be a «no pressure» 2 hours tour, and that upon completion we would receive 2 nights free stay at one of their resorts. First of all their spiel was 3 hours long. During that time we were highly pressured into signing up for their time share, and told that we were stupid for not taking their deal. We were appalled, but figured, «hey, at least we will get 2 nights stay». Not the case. We have been trying for 6 months now to book our nights, and every time that we call they say that they are booked for the next 45 days and that they can not book us any further in the future. We are not just looking at weekend, either… all days are booked and unavailable. We do not like being promised something, only to be taken advantage of. We do not like being scammed. Do not go to their presentation – they will not follow through with their end of the bargain.

If I could give this hotel six stars then I would. I don’t think that I’ll ever stay in a room that amazing. The day of our trip we got updated to a presidential inn. The room was huge, the view was gorgeous, and the staff was so kind.
Our room had a full kitchen, a full dining room, a full living room, one bedroom and two master bedrooms, and one bathroom and two master bathrooms. They even had a tablet that was there for us to borrow! We are part of the Wyndham timeshare and I think that was part of the reason that we had such an amazing room, but it was still unbelievable.
We had a patio two times the size of the others with two tables with three chairs each. The view included the pool and the pier which both lit up at night which made the view even more gorgeous.
One night we rented a movie and the TV was really hard to work. We called down to the front desk and they told us how. It still didn’t work so they had someone come up. We figured it out by the time he got up to our room but it was still very kind of them.
To sum it all up, I would definitely return to Wyndham Oceanside Inn and Suites.

1. Conflict upon checking in due to inaccurate information or lack of communication between the booking agent (Extra Holidays) and the front desk.
2. The train noise was RIDICULOUSLY loud and we were told it was better on the higher floors. We stayed on the 7^th floor and it was NO better. The train track is right outside the resort.
3. The ‘white noise’ machine did not work. I called front desk twice only to be told by 2 different employees they had no idea how to work the machine.
4. I’ve never been charged for additional towels at any other resort or hotel.
5. The water pressure in the hotel is pitiful making showers difficult and stressful.
6. My sister was placed in a handicap room without checking first to see if that would be okay. We were on a trip to mend from 4 years of care of our mom who then passed away. We had very little rest at this resort.
7. By the way, at every other resort I’ve ever stayed at the «Sky Lounge» is a lounge/​bar. It is very deceiving.
8. The map shows there is a coffee shop in the hotel. Nope, nothing.

You know how you say «it could be worse»? Rest assured, we found that worse place! Where to start… when we reserved, we were told it was a two-​Queen room, but upon arrival were told all rooms were single bed, pullout couch combos. Front desk was rude and unhelpful. Train run every hour or so, right across the parking lot. I guess we should have guessed by the bowls of earplugs available. Extended wifi and towel and sheet service available for an additional charge (because that’s NORMAL for a hotel?!). BUYER BEWARE!

Absolutely loved this hotel. The location is so convenient. You just literally walk down to the beach by crossing the tiny street.
It’s a time share but very nice.
We got a 2 bedroom balcony facing the pool and side we were able to see the beach. A full on kitchen in our room made it so nice and convenient. We had great customer service. We stayed Monday to Wednesday so we got a good rate.
The pier and kid’s playground was just across the street. There are restaurants and movie theater within walking distance. Convenient stores as well.
Carlsbad outlet is only 7 miles away. I believe Legoland is about the same distance.
This place is great for families with small kids. Would love to come back again.

My husband and I visited the Resort this weekend for a timeshare presentation. We have not stayed at this location, but our thank you gift is a two night stay at one of the Whyndham resorts, including this one, so that was my incentive. I’d love to stay here one weekend!
The staff was all friendly, but they seriously push the timeshares inside, outside and all around sides. We just told everyone we were already here for a presentation. We arrived about 15 minutes early and then we finally were greeted about 15 minutes later than our scheduled time, so that was a little annoying. Our salesperson was very nice and friendly and we chatted a lot about vacations we had taken or wanted to take and vacations he had taken. As timeshare owners we talked about what we already had and said it was unlikely at this time that we would be adding to our portfolio, but that we were interested in how the Wyndham program worked and what they were offering. They fed us burgers for lunch, which was nice — kind of a different format for one of these presentations, I thought.
Their program seems great. It’s different than other programs I am familiar with as they use very large numbers of points. What we found annoying is that we asked from the beginning pretty much, what the cost was and how many points you need to stay places and it took over the two hours we agreed to before someone else finally provided us with the numbers. Of course, after that, you still have to go through the bringing you back new, lower numbers to try to entice you. We had already told them that financially this was not a good time and that we would not be buying today, but they kept trying. We finally moved to the «gifting» table, where we were offered another deal, which actually was a good deal and may have been something we’d be interested in, but by that point we had been there for 2 hours and 45 minutes and my husband was so mad that he kind of lost it with the last guy telling him they were unprofessional and he won’t buy anything because he was too made. That guy got us our gifts and headed out the door.
The current deal is they want you to have 400,000 vacation points which gives you «VIP» status and extra benefits. They say the points are worth $ 100,000, then they will go down a little more and a little more. Eventually the offer we were made was 210,000 points for approximately $ 37 000 OR 128,000 points for approx $ 23 000 and your monthly maintenance fees as well.
What I like about their program is that they offer a lot of other benefits such as their PERKS card that gives you discounts at many business (one example we were given was 15% off your DirectTV bill. Additionally, you can rent your weeks and also book extra vacations (bonus time) through RCI and rent that, too.
Overall, I think they have a solid timeshare product that I would be interested in at the right time, but they need to stop making people stay so long. We get cranky.

Stayed in the 2 bed deluxe (room 315– no view and right across the street and facing the train tracks) for a 3 night stay during spring break. The grounds are beautiful and you seriously can’t beat the distance to the beach. Since we drove from AZ and are familiar with lack of parking near the beach areas even with hotel properties, we were concerned that we’d need to lug our bags several blocks. Luckily, there is an underground parking garage with plenty of spaces to spare even with shared spaces with the 333 Pacific restaurant spaces reserved.
The pool area is nice and the glass walls overlooking the ocean are a nice distraction from the screaming children in the pool.
Went to the Sky Lounge on floor 7, south tower. Felt like we were interrupting a private party as most occupants were adults with wine. My daughter and I went up to check it out and watch the sunset from the balcony. It’s a nice area but more for adults I think.
The trains are loud and very close. Free earplugs at the front desk should be the first sign. they run at all hours of the day and night, so no reprieve from the horns.

Stayed here his past weekend and probably will not be returning. Upon check in you have to go from one counter to one across the lobby where they try to sell you a condo with them. I didn’t appreciate being stopped and unwillingly sold to as a paying hotel guest. The hotel itself was clean but the train is right outside and the walls are paper thin.

Written by my husband:
I’ve have never written a negative review before. But after the bad customer service I received I felt it was necessary. My wife and I went to a Wyndham Resorts Timeshares meeting at the Wyndham Oceanside Pier Resort. It was scheduled for two hours. We were the first ones there and it started late. We were the only ones present during the main presentation as well. We respectfully declined the offer. The gentleman sent us to a woman who was supposed to distribute our gifts for attending. The woman tried to resell us a package at a different rate, which we declined again, only to be sent to a third person and finally received our gifts. We were there longer than the scheduled two hours. We exceeded the time limit on the parking meter by seven minutes. I went back in to explain the situation. They said that there was nothing they could do and brushed me off without even an apology. I went to the property manager and he seemed to be concerned about the situation. He took our information and assured us somebody would be reaching out within 48 hours. It’s been two weeks and nobody has reached out or returned my phone calls. With all the competition out there, it’s unfortunate to receive such a low standard of customer service. Please be weary.

We usually stay at the Southern California beach club on the beach, but we ended up getting a good deal for this hotel so we gave it a try. The room is absolutely gorgeous. The front desk staff could improve. However the manager Juanita I believe that was her name, was great, she took good care of us. After you check in they send you to another desk where you will get deals and goodies for your stay. The gentleman Tim was very polite and professional. Would stay here again

Met rep at a booth at Oceanside Harbor Days who told me we could get a free 3 day 2 night stay at the hotel in various awesome places if we would attend a 2hr presentation on their vacation ownership deals. Since I have no knowledge of timeshares or this program and am truly interested in the idea I agreed. I was told I had to pay $ 20 right then to secure spot but it would be handed back to me as I walked in to the presentation on Oct 4^th at Oceanside Pier Wyndham resort. That did not happen and I texted the same rep (she initially texted me to ensure I would come and contact her if issues) who then ensured me this has never happened before but her boss will refund asap and be in contact with me. No further contact.
On Oct. 4^th we went, fed food that was only edible, salad a little wilted, only water or unsweetened tea (so much for a great lunch/​dinner promised. Listened to a presentation that was a lot of hype (little substance) and was geared toward making you want to vacation all over the place, not spend a lot of money, and enjoy life because it is short (the presenter mentions a lot of personal things– death, family, etc. that are real to all of us). In hindsight I felt people were planted in the audience to support it. Why would 80yr old couple and 40yr old couple who have a similar deal attend such a thing. Not for a free 2 nights stay I am certain (the rest is ridiculous). The speaker did not however, answer any specific questions and quickly stated that all those specific questions will be answered later by the person assigned to us after his presentation.
Then we went with our assigned person who took us to a small table in a room with the other people who are with their assigned person at other tables nearby. He starts by asking us «what is your dream vacation». He proceeds by telling us a great deal about all his vacations and great things he has done and is doing for kids in camp, AND all the famous people he knows (how that is relevant I have no idea). As he was talking we made it clear we were not there to buy today but we are very interested in learning about it and considering for the future. Not sure if he brought the other guy over as a result at this point or if this is routine procedure.
The new guy starts talking more about the points and amazing deals we could book today from that point forward (but we had to get it today for the extra amazing deal). This extra amazing deal was in addition to the points we get every year. We were offered 126,000 points for $ 25,000 financed over five years, which apparently with really good credit still landed us a 16% interest rate, which the guy strongly felt was a great deal compared to the highest 19%. He showed us with the extra deal how we could book a week in so many amazing places for about $ 250 (total) for multiple rooms and we could pay that price for as many rooms as we wanted. The points (the 126,000 mentioned) could be used for hotel stays or on airfare tickets (likely the equivalent of 2 I think they said per year). So why would I use my points if I can just pay $ 250 for a whole week in many desired destinations. We had him pull up a few ideal destinations. Somewhat confused but they agreed, why use the points when you get such great deals for a week.
Towards the end, after viewing an example of the hotel suites we could get by taking a tour of one of the rooms in that hotel, I asked if we could book that room tomorrow if we signed up. They said not for that deal, it would cost 300,000 points (do not recall if that was for a week), but that we could borrow points from future years. At this point I was confused and wondering why they would boast about the room and great deals but then this awesome room was not available at that great deal and I would have to use my points for almost 3yrs to book it. The second man then got a look of irritation and looked at the first sales guy as if «can you believe this». I got very upset and decided that I do not trust them and want no further information. I did not even care about my 2 free nights stay at that point and I left. My husband said he would meet me in the car and he got the info for our free stay (2 adults in studio only). So far I have received my certificate and now only need to book it so I will comment after that experience. Never again will I stay at a Wyndham hotel and I certainly want nothing to do with their vacation «deal». Best of luck to all!

Great resort! Only 5 minutes walking distance to the pier and down town area. The Thursday night sunset market is amazing with international food vendors and several stages.
We got a studio suite with balcony of city view. The check in desk staffs are very friendly.
Four stars instead of five because the train is so noisy. I was warned when making reservation. Free ear plugs in room and at check in desk.
Free parking and you do not need to drive once check in the hotel. Everything is within walking distance.

This place is much better… Stay away from DAYS INN Oceanside, if you get the wrong room at Days Inn, you may just end up smelling as if you just got attacked by a putrid dirty nasty fowl disgusting smelly GIANT foot…
Wyndham was so much better and our experience there was great.

Pros:
*Location– steps from the beach, pier and downtown Oceanside.
*Beds are comfortable.
*Rooms are clean.
Cons:
*The train that goes by that is Right outside the hotel. It goes by every 10ish minutes through the day and night and blars it’s horn because it is in a pedestrian area. It WILL keep you up All night. Despite the earplugs they give you.
* The internet constantly went out and we’d have to go downstairs and get it fixed. One night the front desk lady didn’t know how to do anything and told us we had to call the company that provided the internet to the hotel. I did and they just wanted you to leave a detailed message of your issues and they’d help as soon as they can… –_​–
*The key cards Always stopped working. We have about 20 of them in the room right now because we kept having to get new ones.
*Check out is at 10am. Very inconvenient. Most places it’s at 11 or 12.
*They offer no additional services. You get Way more for your money at probably any other hotel in the area.
* 1,200 for 4 nights in a one king room facing the construction, train and all that grossness.
* Pool and hot tub were always taken over by children. Lots of spitting, snotting and pissing it up. Tons of screaming and splashing. Could only enjoy the pool are twice during our 5 day stay. It made us quite sad.
Overall, it’s really not worth the money. I’d try REALLY hard to find another place to stay before coming here.

I didn’t want to leave. Such a beautiful place to stay in a prime location. Across the street from the pier & beach. Within walking distance to shops, restaurants, bars, and movie theater. Can’t wait to return. Not a great place for lite sleepers train passes right next to hotel

Fantastic hotel! Our family of six got the two-​bedroom, two-​bathroom suite and it was more than we ever could have imagined. It was so spacious and the kitchen was fully stocked — I’m talking an oven, a full-​sized fridge, a microwave, eatings utensils, plates, cups, mugs, wine glasses, pots/​pans, whisks, knives, and so many other kitchen tools. One of the tubs had jets, which was a nice surprise. Our balcony had a partial ocean view and I really enjoyed having a cup of coffee there in the morning.
Take advantage of the amenities! Not many guests know about this, but on the top floor there is a sky lounge that provides absolutely stunning views of the sunset. There is a wrap-​around balcony that allows you to see all angles of the sunset. By far one of the best assets of this hotel! The pool was nice, pretty shallow (I think the largest depth was just short of four feet), but the jacuzzi was the best part. Be warned: the water was BURNING, but it felt so good on my sore muscles. The fitness room was well-​stocked with a variety of machines and weights, and there was even a sauna.
Yes, there is a train right outside, but it wasn’t too bad. We weren’t in the room too much to actually hear it; the only time we heard it was at night, but I’m a pretty heavy sleeper, so it didn’t disturb me after falling asleep. If you’re a light sleeper, you may want to invest in some ear plugs.
The location is fantastic! It’s right in front of the pier and the beach is literally steps away. Shops and restaurants were also within walking distance.
Overall, great hotel. Before tax, we paid about $ 209 per night. Great hotel for a pretty good price.

The service was average, but not what I paid for. Location was excellent!!! Pool was very nice and they have several great areas around the hotel. They over charged my credit card by $ 495.00… They did come off as being very «used car salesman» like. Would not go back.

LIED!
They pretty much forced me to run my credit during the timeshare meeting. I asked if it was going to be a soft inquiry or a hard inquiry.
They said SOFT.
In reality, It was a hard inquiry.
I don’t really care… just don’t lie to me as a sales tactic. Not appropriate.

Don’t even do it! Do not get sucked into the idea of these timeshares. It is BAD! You can find the deals for way cheaper on Ebay. But the worst part? How insulting they were. My husband and I make good money and weren’t sure that a timeshare was best for us. The finance lady walked away in a huff and said, «Let me go see what we have avilable in a borke college student plan.» We have both been out of college for 20 years now and in GOOD solid professional careers earning GOOD money. She was 100% of the reason we didn’t buy. Shame on them for having such rude staff be their closer!

Was working in Fallbrook CA for several weeks and decided to stay at this Oceanfront property in in Oceanside. WOW, was it nice. First off it was only $ 139.00 per night and most of the time I had a room that was OF, balcony full kitchen (including dishes), living room, Jacuzzi tub, huge bathroom, and a big comfy bedroom (with a balcony as well). Did I mention the views? Sunset, Pier, pool, Pacific Ocean — Amazing. Covered Parking in attached garage (free). nice pool overlooking the pacific. helpful staff. This is a time share resort and they will try to sell to you if you let them. I just say no not interested because I was here for work and they left me alone. Walking distance to all of the activities in downtown OC and all restaurants and bars. Shopping in local shops near by.
Check in takes a while due to the time share stuff but other than that was pretty efficient. walk across the street to the Pier and ocean this was great.
The only problem I had was obtaining a receipt for my expenses. They WILL NOT give you a receipt here. I had to contact Wyndham directly to get the receipt sometimes it took up to a month which was an issue for me. If this would have not happened I would have gave 5 stars. I stayed here for 7 weeks so as you can tell the receipt situation didn’t effect me too much. If you don’t need a receipt stay here. Oh ya, ask for a OF/​OV room… If you get city view (which is still nice) the train is LOUD. Cell phone reception sucks here (Tmobile, Verizon, and ATT)