Ted’s Tire & Total Car Care

I called Ted’s Tires to get some information and prices and the guy was a total asshole and told me to call someplace else. If i can’t get answers about tires from a tire store where am I supposed to call.

They give you a good deal AND they’re quick. This is my second time here. I got 4 tires and it was done within 30 minutes!

The owner of Teds Tire is probably «Seinfelds Soup Nazi’s» brother. I can’t believe how crude and rude he is. I was at Ted’s getting my 2005 Saturn smogged. While in the office I asked the owner if he could replace the left tail light bulb which was burned out. He quoted me a price of $ 35 including parts. I agreed. Then I had second thoughts about it and went back to my car and opened the trunk to see just how difficult a job it would be to change a light bulb. He walked over to the car, slammed the trunk lid down almost catching my hands and shouted forget it and walked off. I was stunned and tried to figure out what took this bully over the edge.. I went back to the office to ask him what that was all about, but he stomped away and wouldn’t talk to me. So I decided to buy a bulb, went home, took out three screws, changed the bulb in about 10 minutes. So I realize now that he thought I was about to ask him to explain why the $ 35 charge. Actually, I probably would have paid it and not said anything. But that overbearing brother of Seindfelds Soup Nazi” wanted me out of the soup line. Keep away from Ted.

Where do I even begin. So, I pulled in, car smoking because I’d been leaking coolant and oil on the way there and got it in there shop, Ted invited me inside and I explained the problem to him and told him it’s probably blown hoses on my 2008 Dodge Charger or a broken thermostat which led to the coolant leaking which would lead to the car burning off oil. So all I wanted was for them to pressure tap the coolant to look for the leak or visually inspect and find the leak/​issue. I signed for the $ 60.00 engine inspection and waited, in 15 minutes he came back and told me him and his mechanics were certain I had a blown head gasket and there was definitely internal damage so they’d want to do an engine rebuild and fix my leaking water pump amongst other things and it’s be about a $ 1700.00 job. I’m not a certified mechanic but I’ve worked on cars enough to know he’s full of s***. I began telling him that there’s no way it was that serious and he began to batter me with insults telling me I was ridiculous, they were taking my car off the lift and I was getting the f*** off the property, immediately I walked outside and informed him I was calling my lawyer, at this point he began screaming obscenities and told me what a f****** moron I was, he then ordered his mechanics to close the shop with my car inside threatening that he wouldn’t release my car for a week and he’d then charge me storage fees. Before my lawyer picked up I then had to call the sheriffs department and have them tell him to open the garage doors and to release my vehicle. I went inside to pay the $ 60.00 engine inspection fee and he continued to verbally assault me, I left the building and as I’m getting in my car calm as a cucumber trying to avoid losing my s*** on this clown of a scam artist, he began barking at me telling me to get my piece of s*** off his lot or he’d have me arrested. As I pulled away I let him know I’d be seeing him in court for our civil suit and he chased the car on foot as I pulled out. I was unshaken by his stupidity and drove just a bit farther down Mission Rd. to a small little shop that did SMOG and basic mechanic work where there were two older Hispanic men, after they inspected my car and were so polite and helpful they told me at most it would be a $ 235.00 fix, that’s after parts AND labor. They recommended I try using Fix Leak before even bringing it in after they gave me a free 3 qts. of oil and coolant for the bare reservoir. After purchasing the $ 4.00 product they recommended my engine light turned off and have so far had no problems. Ted appeared to be high on some type of stimulant when I was at his shop, most likely Cocaine just from having seen people strung out before. Do NOT. I repeat do NOT go to Ted’s. He’s lucky I’m still in the Marine Corps or his day would have gone quite a bit differently after talking to me and conducting himself the way he did.

Seriously Ted? I came early in the morning to see if you could plug a nail on tires I bought from you. So you tell me no to plugging the nail because it’s too close to the edge and you need to sell me a tire. I very nicely engage in conversation about how it’s not that close and you walk away and tell me you don’t have time «for this trash»? That’s how you treat returning customers? I call you to see what happened and you hang up on me? Unbelievable. I will absolutely NEVER come back.

Very quick friendly service both our cars needed new batteries and oil changes we were in and out within a half hour. I will definitely be back for any car services we may need. Really appreciate the quick and friendly service.

This guy cursed us out. I was with my son and the language he used is disgusting. we asked for service and his attitude was disgusting. Do not buy tires or approach this business. What a disgusting place. The bald guy that was upfront missed out on a sale I was buying 4 new tires and balancing. How sad for him and the company. We will follow up with the owner

Just called Ted’s Tires to get a price on a oil change for a MB– C230 and when he told me the price I said I need a synthetic oil change, he rudely said «well you didn’t say that, and before I could say anything he hung up on me. Very rude and arrogant
Would not recommend this place to anyone. Midas is so much more friendly and pleasant to deal with.
Ted…you need to go to mannerisms school. Your personality sucks
I just called them back to tell them to read the Unilocal reviews. …they have blocked my number. …Nice customer service jerk… I will tell everyone I know to boycott Ted’s Tires in Oceanside California

My husband called the guy about a couple questions about a smog check and he told us to fuck off and go somewhere else… Don’t go here at all!

I signed up for a Unilocal account specifically for this review.
I drove into his place of business for a smog and once he saw my DMV papers he told me he can’t help me because he’s not STAR certified (But yet there’s a huge banner that says STAR)? He told me «Go to Airport Rd.» and walked away. I took my documents and hopped in my car to leave. As I was sitting in MY car looking for directions to another smog location, he waived at me and I lowered my window and he said «You need to get the f*uck out of here this isn’t a Internet café». After the initial shock of how blatantly rude this guy talked to customers, I decided to give him a peice of my mind and told him off.
This guy is a straight up jerk, I’ve never seen anything like it before.

I am not a Unilocal complainer. I usually like to read reviews to get a sense of the business and I often discount the rants. But here I am doing a rant. My experience was so bizarre I had to write about it.
Went in for a oil change and was met by Ted (I assume the owner.) He’s a little hard to understand because he talks fast and sort of quietly. I wanted an oil change and he gave a price and reached for the keys. Suddenly he mutters something about an appointment, at the same time I see someone pull in. I assumed it was this person he was referring to. I had no problem with this because I could leave it for a couple of hours.
Ted appeared, in his muttering way says something like he can’t do it. I tell him I can leave it. He says, «Turn around and walk out the door.» I’m confused at this point. The person who I thought had an appointment says he doesn’t have one. So is Ted saying he can’t help me at all that day or what? Hard to tell from his method of speech. So instead of leaving I starred at him for a second trying to figure this out. He then said, in front of customers and employees, «A f*cking idiot.» And as much as I hated to say it, I said, «There’s your Unilocal review.» And here it is.
No voices where raised by either side and I never even got into an argument (Too stunned at was was happening.) So I just, «Turn[ed] around and walk[ed] out the door.» The good news for Ted is his business must be so good that he can withstand all the bad reviews here and doesn’t mind his actions generating more. Must be nice.

Buyer beware, Ted is a maniac, he threatens women, doesnt honor refunds and is an all all mad man! I wouldn’t send my worst enemy here, ok… maybe. This guy belongs in jail!

Complaint Review
Ted’s Tire and Total Car Care
Report: #1 083 958
Submitted:
Thu, September 12, 2013
Updated:
Thu, September 12, 2013
Reported By:
radiobemba1956
Carlsbad California
Name:
Ted’s Tire and Total Car Care
Address:
3598 Mission Ave Oceanside, California USAPhone:
760) 439‑7000
Category:
Auto Mechanics
Ted’s Tire and Total Car Care Ted Esber Owner and employees engage in scams to overcharge and defraud cutomers– stay away Oceanside California
*Author of original report: Additional Information about Ted Ebert and Ted’s Tires Oceanside
*Consumer Comment: I called this place. I have never been a customer and I got treated so rudely by the first circus clown that answer the phone
I visited this shop on 9÷11÷2013 to prepare my car for a long vacation trip to Arizona. The first thing I noticed about this shop in my neghborhood is that is frequently empty. I asked the shop manager if they could look over my fairly new car for inmediate needs. An oil change was suggested and I agreed. Next I mentioned that I was having some accelaration problems and they suggested a look at the spark plugs. Their mechanic took one spark plug out and showed it to us and it was decided to replace all four of them (2008 Dodge Caliber).
Meanwhile, they had also taken out an air filter which they suggested I walk accross the street to buy at the O’Reillys auto parts. I walked accross the street and the auto parts people (who know me) gave the new air filter and since I was there, they gave me the spark plugs to take to the shop. [continued below]…
Report Attachments:

… The price for the 4 spark plugs? $ 10.00. (I carried the receipt back to them and saw it)
When the charge for replacing the spark plugs was done, they cheated on the receipt by claiming that the plugs had cost them $ 39.95. In essence they stole $ 29.95 from me and then charged $ 99.00 to put them on.
The following day I decided to confront Ted Ebers with the receipts and the issue and when he met me at the parking lot, I explained the problem and his reaction was that he screamed «THAT IS YOUR COMPLAINT? GET THE HELL OUT OF HERE «went back into the shop and locked to the door so I couldn’t continue talking to him.
There was no attempt to explain, mediate, apologize or in any way resolve the issue and instead Ted decided to keep the money and steal from me. I would suggest to others to stay away from this shop which is clearly empty most of the time because of what they do to their customers there.

–5 STARS!!! DO NOT GO HERE!!!
We feel like idiots for not reading reviews before going here!
We went there to inquire about AC service. He asked us if we had been there before. We said, no– we had only been there to price tires. He tried to look us up in computer and didn’t find us. He asked us for our names address, etc… then he looked up and asked my husband how much he thought that the job would cost. My husband said, I don’t know maybe $ 120 or so. Ted took his glasses off and said your dreaming. That’ll never happen! Walked out, slammed the red door and that was that. We looked at the employee that was left standing and said is that the owner? She gave a blank stare. My husband said through the door, well if you’d come out here, I’d tell you how unprofessional that is of you. We were walking out and this monster named Ted came flying out of the door, foaming at the mouth, yelling like a wrestler in the ring at my husband to shut the F up. Get the F out of my shop, you MF’er!!! The employees began circling and guiding us out the door trying to restrain him. He came walking towards us as we were walking to our car!!! I was literally afraid for our safety!!! He was going Bizerk!!!
We left, went to the Police Dept and filed a report. We found out that we’re not the first nor the last.
Since he had our address, I was concerned after his verbal assault what he might do.
Looney toon!!!
Ted, this is no way to act or treat people of this community that can come together and give you business.
Is it that difficult to be nice? If your business is failing you have nobody to blame but yourself.
I feel so bad for your employees! They must be so embarrassed by your behavior and actions.
I hope you get shut down!
Again. DON’T GO HERE!

Could not believe the way I was treated! I was following him around my car and he said stop following me around like a puppy dog! Then kept interrupting me. Told me to take it back to the place I had an alignment and didn’t look at it and my suspension was completely screwed up and he would have seen that if he would have taken a minute to look. I went to Oceanside auto at college and 76. They were amazing! Highly recommend! Never go to ted! He is a d#ckhead! Hee told me to take it somewhere else! Take his good advice! Jerk!

I literally just pulled into Ted‘s parking lot this am. And before I shut the engine off I was needing to read through some paperwork I needed and was doing so when I hear a knock on my window. I look to see this guy asking if he could help me. I think wow that’s good service, but after rolling down my window and telling him yes I need a smog check and just needed a minute to finish going through what I was doing and he just up and tells me to «Just leave and go somewhere else! And starts walking away. I called in to let the owner know and to my surprise the guy was Ted.
I have never been service attacked before. Nor kicked away for whatever reason this Ted had something stuck where the sun don’t shine. All I know is take Teds advice and go somewhere else.
Not surprised to see others experiencing the same. This guy acted like a kid babbling my words back at me while walking away cussing.

Ted is the worst person you will ever meet. He will not honor his warranty. Worst customer service and repair hands down. Went for an oil change and got the same go do it somewhere else story. After getting countless oil changes and my brakes done there.
Just an update. While I was leaving Ted’s, I noticed I was leaking coolant from a hose. I was driving to get it replaced and my water pump went out. Towed my truck back to the place next door to Ted’s for repair. Karma sucks doesn’t it Ted. That would have been your money if you weren’t a jerk.

This is by far the WORST place to take your car for service! Ted is a complete PSYCHO, he yells and swears at customers if you question the cost or service. The advertised oil change for $ 19.99 he will not honor unless you get other work done, his words were «that’s to get you in, not for you to only get an oil change». He also makes fake reviews, one of his reviews about a linkage cable on a truck was actually me, he wanted $ 500 for the repair. I ended up getting it fixed on coast highway for $ 20 because I gave a tip. The mechanic who fixed it saw it only needed a metal tie down to hold in place and he did it for free because I was having to go under my truck to put in gear and park, he knew it was dangerous. I asked Ted to do the same he said ONLY if you pay for the full repair now and then come back when the parts arrive.
Also, look at the responses he makes to negative reviews.

Lucky for me I didn’t experience any of the issues everyone else seems to have experienced. My visit went just fine, with no issues whatsoever. I called to confirm that they were opened since it was a minor holiday and they kindly informed me that they indeed where. I arrived in the afternoon for a smog. My smog was quick and the price was the best I could find. Ted was the one helping me and I found him to be nice and not rude at all. Overall a good experience, I would come back here for future needs.

I’m middle of the road. They were kind of rude on the phone to me when I called to inquire about a smog. They said because my car was older it would be $ 38 instead of the $ 29 advertised. No biggie. When I asked if they closed for lunch he repeated back to me to bring it in any time, very sarcastically like I was a stupid child. You know what though, people have crappy days — so I shrugged it off as his problem and took the car in anyway.
I pulled in, was sitting there to gather my stuff, Hal came up and got my keys from me and I told him I needed a smog. I was there for maybe 8 minutes. I passed and paid, they handed me my papers and drove my car up.
Was the customer service great? Not really. Did I get a cheap smog that was fast? Yeah, I did. I’m sure if they actually upped their customer service game, they’d have more business and maybe they would have reason to be less stressed and happy… but it sure looks like if they keep going at this rate they may go out of business. Go here not expecting stellar service and you won’t be disappointed… but they were fast, and cheap (for a smog, even with the higher than advertised price) so I’m satisfied.