Riverview Shell Service Center

I drove with the Shop Manager Graddy and let him hear the noise. We both Identified where the noise was coming from and he stated he would would give me a call once he got it in the shop. When he called he said that I needed parts so I gave him the ok to proceed with the repair., I got my car back and its still making the exact same noise its like they did not even touch it .When I took the car back up to the shop they were very defensive and did not want to take a second look because they stated that the part I needed was around a 1000 bucks to repair. Stay away they will take your money and NOT FIX THE PROBLEM!!!

The shop manger, Grady, is awesome. He really runs an honest shop and cares about his customers. I have often overheard him on the phone asking if someone needed to be picked up because of car trouble.

I live near this service station and decided to try it out for some basic maintentance a few months ago (oil change, tire rotation, and so on). The prices were as good as anywhere for those services, but of course, they called with something else that needed doing. My car is pushing 100,000 miles, so its special maintenance needs are increasing in number and I was going away on a long enough road trip that I decided to push my suspicions to the side and let them do it. Plus, as repairs go, it was not all that much money ($ 50 give or take). However, then I took it in for an inspection, and sure enough, I ended up with $ 250 worth of repairs for items for which another inspection station would not have failed the vehicle. When I took it to my regular mechanic (who is great, but a bit out of the way for just an inspection), he sort of rolled his eyes and said, well, he failed it, so you have to fix it. He then did the re-​inspection for free, which saved me having to go back to Riverview Shell (as well as the $ 16 for having anyone else do it). Anyway, my recommendation is that you avoid Riverview Shell at all costs.