Don’s Pool Repairs

Talked to Don on the phone regarding an issue with my main filter pump. He gave me exceptional advice. I was able to determine in short order the pump was fine but capacitor was bad. All is working now. Thanks!!!

I have had Don help me several times now and I cannot recommend him highly enough! He is extremely knowledgeable, which is crucial. His prices are more than fair and he has even come out to help with a situation and didn’t even charge me. He’s answered questions over the phone for me as well. As long as he is in business, I will always call on him! Save yourself a headache and call Don when your pool needs him. He’s a really good guy too!

Don was a knight in shining armor for us. He helped us finish our pool (which was abandoned by the less than ethical original builder) and did a wonderful job. His taste and recommendations were right on target, and the pool turned out beautifully. He managed the project without supervision from us, worked through any problems that came up, was so honest, and went way over and above to finish the project and help us. I recommend Don’s Pool Repair without hesitation!

We have used Don for multiple repairs now from major pool leak, to new pump and heater. What’s great about Don is he is always finding creative ways to save you money and taking the extra time to explain things even beyond the job at hand. No joke we actually had him in looking at one of our outlets inside our home, no charge just the extra time he spends is great. I never feel rushed, overall great experience. I also like being able to email him about suggestions for other purchases (pool covers, heaters etc.). Can’t recommend him enough.

There’s a reason that Don is so busy with work. He’s very knowledgeable about pool equipment and gives good advice on the best equipment to buy for your pool and also where to get a good price. When it comes to installation he is fast, efficient, neat and clearly a very honest man. I was expecting to pay the price quoted over email, however, apparently I already had some part which he could use so the price paid was significantly less. Needless to say, I would have had no idea had he not mentioned it.
Pool equipment isn’t cheap and so a quality installer is well worth the wait. If someone else can fit you in right away, there’s probably a reason why!

Don installed a Pentair Booster Pump which I bought on line with his recommendation. I felt the installation price was fair. He did a great job and the pump is so quiet you can’t even tell it’s on. His communication was great. He noticed my pool sweep was the incorrect model for my pool and made sure I knew the exact one to buy. I agree with all the other positive reviews. I wouldn’t hesitate to recommend Don to my friends and family.

Overall a great experience. Don is very responsive, informative, and helpful. My pool pump failed and I called Don. He provided a great recommendation on a variable pump, arrived as scheduled, installed the pump and then went through the process to program/​use the pump. Great experience — I would do business with Don again.

I had Don come back to install my variable speed pump and filter. Not only did he provide excellent advice on what equipment to buy, but also where to buy it online. I probably saved $ 1000 buying my equipment online instead at the local pool supply chain. Don did an excellent job setting up my new equipment. I’m expecting to save at least 75% on my operating costs thanks to a new variable speed pump, I’ve gone from 3500 watts per hour down to 495 watts. Buying a new variable speed pump, getting rid of the old booster pump and buying a DC powered pool robot. Don recommended replacing the old sand filter as well, because they don’t work well with the new higher flow pumps. He provides excellent advice and delivers on his word. Truly a trustworthy businessman. He also gave me a good estimate, that I felt was extremely fair.

I had some problems with my Hayward vsp3200 pump. Don was super knowledgeable and quick to respond. Not only was he familiar with the pump and all of its quirks he was able to make several recommendations on how to proceed!

As our Pump has died on us, we were looking around for the quotes for replacement and i am very happy to contact Don.
He gave me various options and helped me find a VS Pump and a filter online and saved me couple of dollars.
Once the order was received, he dropped by for installation and did a great job.

Great service!
I called Don and described the problem I was having (the valve for the overflow from the spa into the pool seemed to be stuck). He fit me into his schedule first thing the following day to take a look.
He said it was a bad actuator and that if I wanted to have him order and install a new one, it would take several days (he’s a busy guy) and cost me about 400 bucks total — but suggested rather that I order the part and install it myself. He described the process and even searched on his phone for the part and texted me the link.
Two days later I got the part, installed it myself and saved about 300 dollars!!!
Thank you Don!!!

Our pool pump went out a week after moving in sadly! Don really helped us find the right pump that will accommodate our system and helped us from getting ripped off from another company and saved us from the crap home warranties put you through! Again so thankful for the honestly and prompt service! Our pool won’t go green!

Completely satisfied with Don’s Pool Repairs. Right now is the very busy season for pool repair folks. My old pool pump died over the winter. Don proposed the replacement model and how to get it. He installed it shortly after I received it via mail. Fair price. Very willing to talk me through the details of what he was doing and to ensure I was satisfied with the installation. Subsequent to the new pump installation, I was having some issues with vacuum and Don provided suggestions that I could do myself, rather than coming out and charging for the simple fixes. Very high integrity demonstrated! During the spring season, be prepared to have a tough time scheduling him though. He is busy.

Don and Linda are the absolute BEST! This review is long overdue, since Don and Lind helped me get a new pump and filter set up at the end of Summer 2014. Not only does Don charge you a reasonable price for high quality work, he and Linda provide the most honest and amazing customer support. I have learned so much from Don about how to maintain my pool and he has dispelled the many myths about maintenance for me. Always generous with their time, always polite and helpful, and extremely professional. I can not say enough good things about these people. If you need equipment installed don’t even consider anyone else. Go to Don. You will not regret it.

Thanks Don for visiting our home today and providing us your insights from your many years of pool construction experience. We appreciated your honesty, experience, and willingness to make suggestions that was in our best interest. I would strongly recommend speaking with Don about any pool repairs.

Don is AMAZING! When I moved into my new home, the pool had tons of problems caused by numerous incompetent repairs/​upgrades over the years. The plumbing was a mess, the solar heater wasn’t working, the filter was wrecked and the inefficient pump was generating a $ 500+/mo electric bill. I talked with numerous pool «experts» about the problems and got lots of BS answers before I found Don.
Don showed me where to buy a super-​efficient pump direct at the lowest cost and then scheduled the install just 3 days after the pump’s arrival. Don arrived on-​time and was fast and friendly. He even helped me fix a few extra minor problems with the robot cleaner and a dirty filter, which weren’t part of the job. His charges were very reasonable and he adhered to exactly the price he originally quoted on the phone.
I can’t say enough good things about Don! I’ll be bringing him back soon to install some upgrades to my control system and solar heating.

So we just moved into a new house with a portable Hot Springs Sovereign spa. Sounds great, but before we could even use it, the spa promptly crapped out with the dreaded red flashing power light. Going through Unilocal,and other reference pages, I finally got lucky with Don’s Pool Repairs. Unlike many others, he promptly called back giving me some ideas on what to look at. I have some physical issues so he came out twice to look and help eliminate what the issue could be. Just as I was about to make our spa into a giant planter box, with Don’s expertise, we identified the issue and the wife and I can now enjoy our Spa! This was done with minimal cost as well! Thanks to Don and his wife who was so helpful. Can not say enough good things about these guys!

OMG SAVIOR.
About a month ago, I accidentally left our backyard pump on for half a day. Motor died. Our landscapers said they would take care of it. When they saw that the ‘wires were underwater’, they got concerned since they’ve never seen it before, cut the wires and told us to hire an electrician.
Calls after calls after visits after visits, people kept scratching their heads and saying they don’t know what underwater wiring is. Finally an electrician came along that said it’s totally safe, but you need a submersible pump that comes with wires. And that he doesnt do that. So now I’m calling around frantically, as by this point I’m a week out from hosting an important bridal shower. People didn’t return calls, didn’t know what I was talking about, or didn’t do what I needed.
Then came Don. He took time out of his day to come look at the fountain yesterday. Then today he called with a 30min heads up, arrived with a brand new motor, fixed everything up, and BAM, WE HAVE A WORKING FOUNTAIN!
Call him for fountains, lakes, pools, all of that. Miracle worker.

We had a problem with our pool pump and called Don’s Pool Repairs. The first problem was taken care of over the phone! Don was quick and accurate. A few days later my husband had a different issue and called him again. This time Don came to our house and corrected the problem in minutes. The best thing is that he didn’t charge us to come!
I thanked him and appreciated his honesty. I gave him five stars for his quick reply, knowledge, and honesty… not to mention his is a pretty nice guy.
Thank you Don, we will call you in future if we need pool repairs.

Originally, I was set to go with Apex Pools. I spoke to Beau and sent him pictures of my setup and he gave me a quote ($ 795) — a little high if you ask me but he seemed to really know his stuff and had great reviews so I didn’t mind paying the premium. I told Beau that my pool heater was arriving on Tuesday and was told to give him a call back once the pool heater was delivered. Called him back on Tuesday afternoon after I received the pool heater and all of a sudden no one answering the phone on their main business line. Called three times when I finally decided to move on.
Contacted several more businesses before I reached Don’s Pool Repairs. All I can say is that from beginning to end is that his business is OUTSTANDING. From dialing his main line and receiving a very polite lady who said that they would need to do a site evaluation before being able to provide a quote of the pool heater install (there was no fee for them to come out and evaluate and provide the quote). Since she didn’t know of Don’s availability, she kindly asked for my information and said that she would call me back. Which I did. And after less than 5 minutes, she returned my call and said that Don would be available to come the same afternoon that I called.
Evaluation
Don arrived at my house and inspected my setup. He seemed to really know his stuff. He looked at our pre-​plumbed gas line and the pool plumbing and within a minute gave me a quote of $ 450 for the entire job. I was ecstatic! That’s over 40% cheaper than what Apex Pools had quoted me. I was still a little hesitant since I didn’t have any first hand review from other pool owners that used him. Anyway, just went with my gut feeling and scheduled the pool heater install. Since Don had to order a specific Earthquake valve for the gas line, he said that he would need to call me back later in the week once he had the valve but he was pretty sure that he would be able to get to the pool heater install the before the end of the week.
Pool Heater Installation
Didn’t get a call back from Don until Thursday night. I was getting a little worried but was relieved when I got his call. He said that the Earthquake valve finally arrived and that he would be able to perform the install on Friday.
Don arrived at my house around 12:35pm and started the pool heater installation. Decided to watch him so that I can become more knowledgeable of my pool equipment. Don’s a very friendly person and easy to talk to. He didn’t mind me watching over him and was glad to talk about what he was doing. Asked him how long he would take to complete the job and was told that it wouldn’t take longer than 3 hours. I felt so comfortable about him doing the job that I even left him there for about 30 minutes while I went to pick up my car from the shop.
Don had completed the plumbing portion by the time I got back. It looked really good. I decided to stay with him and we continued to chat as he was doing the rest of the install. It probably took him another 30 minutes for the wiring and then another 30 minutes for the gas plumbing side. When everything was completed and ready to fire up the pool heater, Don patiently walked me through the process. At first, the pool heater would not power up. He checked to make sure it was getting power. I got a little worried that I may have received a defective pool heater (e.g. DOA). But then Don asked to turn on the heater from the control station. Then, like magic, the pool heater kicked on.
I am really happy that I decided to choose Don’s Pool Repair even though they had no reviews. This is why I’m taking the time to write a well-​deserved review (even though a little wordy). I would recommend his services to every person that I know.