W Roberts Mailboxes Sales & Repair

I served on the board of a 200-​unit home owner’s association in Milpitas for three years. We had 20-​year-​old mailbox kiosks, and in 2008 — 2009 we had serious problems with mailbox break-​ins and mail theft. Our management company hired Mr. Roberts (also known as Mailbox Willie) for one of those emergency repairs, and we were impressed by his responsiveness, competence, and reasonable price.
In 2010 we decided to address the problem by replacing all the mailboxes with a newer, more compliant model, and we asked Mr. Roberts to bid on the job. He came out to our complex and met with board members to explain the Postal Service requirements and discuss our options. The board eventually selected his bid to replace all 209 mailboxes in eight separate kiosks, a job that took several months to coordinate and complete, and I was quite impressed with his work. Since then we have not had any problems with break-​ins. Mr. Roberts is a true professional and a pleasure to work with.